Integration of Human Factors in the NextGen
Air Transportation System Lifecycle
Acquisition Management System
Ashley Reives (TASC) , Edmundo Sierra (FAA)
April 3, 2014
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Federal Aviation Administration
and NextGen
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The FAA’s implementation of the Next Generation
Air Transportation System (NexGen) is a crucial
component of the increased capacity and
efficiency the National Airspace (NAS)
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The Implementation of NextGen requires the
applications of many programs and technologies
from diverse engineering disciplines and
specialties
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These NextGen “enablers” aid NextGen in
meeting its strategic capabilities
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
What is NextGen?
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NextGen encompasses the ongoing
transformations within the NAS and the
evolution to a satellite-based system of
air traffic management
The current air traffic management
technology has been in use since the
World War II era, and does not optimize
the allocation of resources and airspace
Incorporates the implementation of
technologies, procedures and standards
with the goals of:
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Increasing the safety of the NAS
Decreasing delays and fuel usage
Efficiently directing air traffic
More information on NextGen can be found at: http://www.faa.gov/nextgen/
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
The NAS as a Systems of Systems
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The NAS is a diverse and complex system and
incorporates the applications of many programs and
technologies
• The diversity of the components in the NAS requires a
multi disciplinary approach to realize success
• The FAA utilizes systems engineering principles to
execute projects that have been identified as essential
to the advancement of the NAS in order to effectively
assess the complexity of the project’s lifecycle
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
The Acquisition Management
System in the FAA
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
HF Integration and the Human Factors
Acquisition Working Group (HFAWG)
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Human Factors is…
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The scientific discipline concerned with the understanding of interactions among humans
and other elements of a system, and the profession that applies theory, principles, data,
and other methods to design in order to optimize human well-being and overall system
performance. (Human Factors and Ergonomics Society, HFES)
In the FAA, the Human Factors Research and
Engineering Division (ANG-C1) is delegated to
manage, direct, and coordinate the agency’s human
factors research and engineering program
ANG-C1 authorized the formation of the Human
Factors Acquisition Working Group (HFAWG) to
promote the utilization of human factors principles and
resources
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The HFAWG is a cross-organizational body of HF
stakeholders who support the practical application of human
factors in the AMS
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
The Issue and Research Need
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Human Factors practitioners in the FAA—including
members of the HFAWG—often convey the difficulties
in increasing and enforcing program utilization of HF
guidance and policy in the AMS lifecycle
Programs often are unaware of the support available,
and commonly do not seek HF practitioner input until
late in the AMS lifecycle
The HFAWG seeks to directly interface with programs
to promote HF usage and identify areas for improved
HF input in the AMS lifecycle
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Methods
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HFAWG kick-off meeting held in September 2013
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Participants—all HF Subject Matter Experts(SMEs) were
provided with an overview of the role of human factors in
lifecycle acquisition management and decision points
The overview was followed by an analysis session
to identify where changes to acquisition
management policy, guidance, processes,
procedures, or tools will improve the delivery of
human factors services or provide new services of
value to the FAA
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The session and survey were used to assess SME judgment
on HF usage within the AMS and stimulate discussion
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Survey Structure
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Questions 1-2
 Participant background
Questions 3-4
 Effectiveness of the program-level overview
Questions 5-6
 Resources to provide to external sources for a similar
overview
Questions 7-8
 Ranking questions on HF guidance available by phase of the
AMS lifecycle
Questions 9-12
 Open ended questions focused on the usage of HF guidance
by individual programs in the FAA
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
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Q1: What Phase of the FAA Lifecycle Management Process are you
most familiar with?
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7
6
5
4
3
2
1
0
Service Analysis &
Strategic Planning
Concept & Requirements
Definition
Initial Investment
Analysis
Final Investment Analysis Solution Implementation In-Service Management
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Q7: Which Lifecycle Phases currently have the greatest level of HF
guidance and input for the completion of the FAA documents
covered? (Rank 1-6)
Service Analysis & Strategic Planning
Greatest Available Guidance
(1)
Concept & Requirements Definition
2
Initial Investment Analysis
3
Final Investment Analysis
4
Solution Implementation
In-Service Management
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
5
Least Available Guidance
(6)
Q8: Which Lifecycle Phase could benefit from additional HF
guidance and input? (Rank 1-6)
Service Analysis & Strategic Planning
Concept & Requirements Definition
Initial Investment Analysis
Greatest Benefit
(1)
2
3
Final Investment Analysis
4
Solution Implementation
5
In-Service Management
Least Benefit
(6)
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Q10: What do you believe is the current usage and impact of HF
guidance documents? Which have you seen being utilized for the
completion of program documentation?
HFDS and Investment Analysis Documents are utilized
Minimal to no usage
As templates and examples
Currently used as a last minute review to meet ISR Checklist
Contractors perform the majority of HF AMS work
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1
2
3
4
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
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Q12: As a whole, how do you feel we can increase the level of
accessibility and visibility of HF guidance documents and material
for program requirements?
Lifecycle documentation of HF in the AMS
Enforce HF activities (inc. Training for PMs)
Creation of visible HF checklist
Update, streamline, and clarify the key documents (which
ones apply)
Increase HF support across organizations
Create a repository HF documents
Provide points-of-contact for guidance
Train the HF and non-HF workforce
0
1
2
3
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
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Discussion
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Many Programs do not know guidance is available or where
to seek guidance
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The HFAWG is seeking to interface with programs early in the
acquisition lifecycle and streamline documentation of resources
• Increasing the accessibility of HF guidance and ease of usage
will improve the usage by program managers and document
owners
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Available guidance is not representative of all stages in the
acquisition lifecycle
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The HFAWG and HF community is looking to identify areas
where increased HF will provide the greatest benefits to program
development
• In some phases, the greatest benefit may not be received by
developing guidance for phases with the least existing
documentation
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Summary
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The integration of HF in NextGen will require a
comprehensive systems approach to integrating
available research and guidance materials
The HFAWG continues to provide a forum for the
technical exchange and development of HF solutions
and guidance for implementation in the AMS lifecycle.
The HFAWG is interfacing with stakeholders at the
program and policy levels to identify HF needs
Program management and HF Specialists must
collaborate to develop beneficial materials and support
programs throughout all phases of the AMS lifecycle
Disclaimer: The views expressed here do not necessarily represent those of the
Federal Aviation Administration.
Questions?
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