Mobile Applications for Everyone! “Be Fully Informed” Adrian Tatham CEO Alacrity Technologies NICTA Meet the Founder Series 8 March 2011 The Early Days •The Idea. What if we could do this….. •The Creation. Lets set it up….. •The Company planning. No detailed processes and procedures to slow things up….. •The Product. The specific guidelines….. Closed Loop Environment for Wireless CLEW •Process patent lodged, applicable in some 38 countries, •Presented to an International Telco, gleefully informed ‘it couldn’t be done’ etc, •Branding, copyrights, trademarks, •R&D Assistance from the ACT Government, two stages, •Prototype developed and implemented, ABS, Red Cross, •It works! •Initial vertical ‘Call to Action’ About Alacrity Alacrity is a private, Australian based company that focuses on providing mobile phone communication using data to provide true ‘intelligent interactivity’ • We are a private company that holds patents for the CLEW technology is some 37+ countries including China, India etc • In operation since 2000, • Specialising in time critical delivery of real time information and allowing for the data flow to be disseminated directly to command and control (and similar) systems, all through mobile phones, • Notifications to the public to allow decisions to be made on a fully informed basis. About Alacrity • Also provides for two way communications with staff and volunteers, allowing for rapid deployment of emergency respondents, • Provides for advice to supporting organisations such as Hospitals, Utilities, Local councils and Non Government Organisations including the media, •Moving into real-time order fulfillment and mobile marketing. CLEW Image Confidential and deleted Banking Environment Image Confidential and Deleted About CLEW Closed Loop Environment for Wireless (CLEW) is an communications platform that allows for interaction with the community and also with dedicated, identified staff members and volunteers via mobile phones. • CLEW is carrier, network and device agnostic, • Users are not required to download an ‘app’ to their phone, • The process and information flow is fully encrypted and fully auditable, • CLEW is revolutionary in specific information and data flow, • Can be integrated into any other system, such as HR, Command and Control, Emergency Services Management, dispatch, delivery etc •Can cut response time down to minutes rather than hours, •Cost effective and rapid ROI. CLEW capabilities •CLEW works natively on the mobile phone browser. No download required. •Works on any phone that has an internet browser. Any telephone company, any network type and all manufacturers. •Allows detailed information to be communicated. Messages in excess of 5,000 characters supported. •Google map support allows detailed maps to included in any message. •The beauty of this system is that it is simple to use with no establishment effort from the end user. CLEW capacity •Tested to 250,000 transactions per hour on a single server, Scalable across multiple servers to support millions of users, •Fully supportive of existing recipient database information, •Can be offered to the public as an opt-in or ad hoc service, •Subscription service available directly from the mobile phone or the internet, •Can be integrated with existing business system or delivered as a standalone solution. Uses CLEW provides automated communication that can be used across all areas of business. Some Examples; •Call-to-Action, • Financial Transactions, •Expression of Choice. Current Clients Alacrity concentrates on major ‘blue chip’ clients and leaders of industry. Current clients include; but are not limited to; • Australian Government Department of Defence (Reserves), • ACT Government Emergency Services, • Catholic Education Office • Hewlett Packard, • Red Cross Blood Service, • Snowy Hydro Rescue Helicopter Service, • The Leading Edge Group, • Canberra Milk, Capitol Chilled Foods, • One of Australia’s largest Insurance companies, •Basketball ACT Partners Alacrity focuses on ‘enhancing current systems’ rather than creating new systems (we do not re-invent the wheel), current partners include; • IBM, • Kronos, • Riteq, • RPDE panel for the Australian Department of Defence, • Hewlett Packard, • SingTel Optus, • Empower HR systems, • Amongst others Current Projects Alacrity has a number of projects underway that can be discussed in general terms and in proof of concept or development stage. These projects include; • Delivery of ‘virtual’ gift and debit cards with full PCI CSS compliance, • Full point of sale and order fulfillment system across mobile phones, the first globally without applications resident on the mobile phone, including the ability to release distressed stock in a timely manner resulting in savings of millions of dollars, • Management of information to and from the public and critical staff for one of Australia’s biggest utilities companies, • A full and detailed information service to communities and individuals for emergency situations regardless of the recipients location, • Cardholder not Present and identity theft management products. Lessons Learned • Impossible not to have processes and procedures, •Accountants and Lawyers, •Separate IP from operational companies, •Don’t assume you know the clients ‘pain point’, •Funding and Financing, •Generic demonstrations, •Cloud computing vs. applications on devices, •Benefits of private vs. VC capital, •Value of committed investors, •No greed, •Negotiation pain, who are you going to hurt? •Staff and their morale, teamwork. Questions? “Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish" - John Quincy Adams Contact Alacrity is based in Canberra Australia but has operations in various Australian States. Representatives are also located in New Zealand, Singapore, UAE and Europe. Negotiations are underway for Spain, Africa, South Africa, China and the USA. • www.alacritytech.com.au • (Phone) +61620890 • contact@alacritytech.com.au