Hard Rock Café`s Human Resource Strategy

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
Provide the Hard Rock family a fun, Healthy
and nurturing work environment.

Really wants:




Bright
Attractive
Personable
Self-motivated

customers looking for:





reverent
Visual oriented
Long haired
Tattooed
Pierced
Combining the two characteristics would make the different


Hire best qualified not best available.
Always looking for long term employees not
just to fill a position.

The rate is half the industry rate for many
reasons:
 Great benefits
 Listening to rock ‘n’ roll while working
 The company embrace
 Look the way you want “because the company
embrace individuality.”
 Great training
 Motivation


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The right to work in a safe and healthy
environment.
The right to be trained thoroughly.
The right to clear, specific and consistent
direction.
And many other rights.

Every employee at Hard Rock must take
training “rock 101.”
 Technical skills
 Couch and development
 The seven habits of effective people.
 Rock ‘n’ roll classes and history.
Also other courses on “service that rocks, respect,
memorabilia, hard rock history and values.”


Charity for causes.
Encourage employees to get involved in
communities.
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