ISV Partner Alliance Value
Privileged Identity Management
ISV Partner Alliance Value
Lieberman Software Corporation
Product Description
Primary Capability: Privileged Identity Management
Product Description: Enterprise Random Password Manager (ERPM)
automates the complex and time-consuming process of securing and
managing privileged account credentials on systems, hypervisors,
databases, middleware, line-of-business applications and network
devices.
System Center Integration: ERPM and Microsoft System Center work
together to proactively monitor and manage privileged accounts on
your network, securing System Center agents and services that use
domain and local passwords. With ERPM, you can access admin
credentials directly within Configuration Manager and Operations
Manager. Simply find the machine, right click, retrieve the password
and get to work. ERPM changes privileged passwords, and propagates
password changes to all places those credentials are in use – with full
auditing. In addition, ERPM natively manages all Run As accounts in
Operations Manager. ERPM is also integrated with System Center
Service Manager so that only authorized personnel can access systems
and applications with valid trouble tickets.
Next Steps
Cost
Licensing: ERPM is perpetually licensed based on the number of
server, workstations and devices covered: $25K for the core engine
plus $99/managed server, $29/managed workstation or device.
Discount bundles are available. The license allows for an unlimited
number of passwords, accounts or objects to be managed by the
system. There is no restriction on the number of users or
administrators. No cost for System Center Management Packs.
Support:
Support Type
Yes
No
Cost
Availability
Self-Help (Web,
Forums)
X
Free
online
Assisted:
Web/Mail
X
Included in
Maintenance
24x7
Assisted: Phone
X
Assisted: On-site
X
“
$4,500/Day
2am–6pm PST
5 Days/Week
Website: www.liebsoft.com/erpm
Global Sales Contact: Jess Richter, jrichter@liebsoft.com, 310-300-3520
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ISV Partner Alliance Value
Lieberman Software Corp. - Architecture
Architecture Overview
Resources
• Password Retrieval
• ‘Run As’ Management
• ERPM Monitoring
www.liebsoft.com/scom
www.liebsoft.com/sccm
www.liebsoft.com/scsm
ERPM
Auditing and
Compliance Reports
• Password Retrieval
www.liebsoft.com/Enterprise_
Random_Password_Manager_
Architecture/
• Ticket Creation
• Approval Workflows
• Ticket Verification
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ISV Partner Alliance Value
Lieberman Software Corporation - Deployment
Deployment Overview: Typical Deployment Takes 1 Week
Deploy
System Sets
& Groups
Resources
Support
Configuration
Updates
ERPM
Version
Updates &
Maintenance
System
Software &
DB Updates
Architect/Design
Risk Discovery
& Analysis
Pre-Install
Hardware
Prerequisites
Implement
ID Managed
Targets
Software
Prerequisites
Backup, DR,
HA
Auto-Discover
Managed
Targets
Device &
Application
Integrations
Named
Managed
Targets
Configure
Databases
Device &
Application
Integrations
DR & HA
Configuration
System Sets
& Groups
Configure
Management
Console
Delegation &
Work Flows
Hardware
Migrations
Work Flow &
Role-Based
Access Controls
Delegation &
Work Flows
Configure
Web
Application
Compliance
Reports
Device &
Application
Integrations
POC
Configure
Options
End-User &
Admin
Training
Compliance
Reports
Compliance
Reports
½ Day to 2
Days
½ Day or more
(POC dependent)
Install
½ Day
1 day to 1
week
www.liebsoft.com/scom
www.liebsoft.com/sccm
www.liebsoft.com/scsm
Ongoing
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ISV Partner Alliance Value
Lieberman Software Corporation - Case Studies
Case Study #1 – Carnegie Mellon University
Title: Take Control of Privileged Identities in Less Than One Day
Summary: IT staff were challenged to find a solution that could
continuously discover, update and store all privileged passwords on
the network, and be in full production in the least amount of time.
Situation: Staff at Carnegie Mellon had attempted to manage
privileged account passwords manually, first by storing a list of
current passwords in a safe and later by writing scripts that changed
the passwords: time-intensive processes lacking documentation and
difficult to troubleshoot. They also offered no way to change
privileged passwords frequently or auto-detect credentials.
Solution: Deployed Enterprise Random Password Manager (ERPM)
Benefit: Local accounts are now updated with unique passwords on
a routine basis and all sensitive privileged passwords are securely
stored in a vault.
For More Information: www.liebsoft.com/Success_Stories/
Customer Quote: “It took less than one day from the time that we
started the installation until we changed all of the privileged
passwords on our machines. It was that simple.”
- Joe Corey, IT Group, Carnegie Mellon University
Case Study #2 – Large Federal Credit Union
Title: Lieberman Software Helps Mitigate Security Risks
Summary: To pass frequent financial and regulatory compliance
audits, the credit union needed a privileged identity management
solution that could locate and update all privileged account
passwords and also manage service accounts.
Situation: The credit union had relied on scripts to update some of its
privileged passwords but the process had many limitations. Scripted
changes could only be applied to known accounts, and it was nearly
impossible to update service accounts using scripts because service
interruptions could result if scripted changes failed to account for
every service account dependency.
Solution: Deployed Enterprise Random Password Manager (ERPM)
Benefit: The credit union is now frequently updating its privileged
accounts, including the service accounts, with unique and complex
passwords. As a result, the organization has strengthened its security
significantly is also meeting its audit requirements.
For More Information: www.liebsoft.com/Success_Stories/
Customer Quote: “It’s like painting the Golden Gate Bridge – starting
at one end, working your way to the other end, and then starting all
over. Essentially by the time you were done changing service account
passwords, you would have to start it all over again. ERPM automates
that tedious, error-prone process for us.”
- Information Security Analyst, Large Federal Credit Union
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Partner Alliance – Depth ISV
Lieberman Software Value Proposition for System Integrators
Incentives
Resources:
Sales Incentives:
Sales
Joint sales calls
Sales Training
On-site and remote assistance
Channel Program: Up to 40% Margin for resale and deployment
partners.
Joint Support Model: SI does Tier 1, ISV does Tier 2 & 3
Deployment Incentives
Channel Program: Up to 40% Margin for resale and deployment
partners.
Opportunity sizing:
-Average deal size including the ISV solution
Medium: 350 servers, 3500 devices/wkstns - $157,380 List
Enterprise: 1500 servers, 15K devices/wkstns - $430,200 List
-Average services revenue from deploying
5-25% of the purchase price, depending on integration
requirements
Deployment
Technical Training
Certification Course: “ERPM Certified Engineer”
On-site and remote assistance
Online technical forum
Support
24x7 email support
Phone support
On-site and remote support
Online technical forum
Coverage by Country – Support and Sales personel
Contact sales@liebsoft.com for information about our global
coverage and partners. We support international customers
directly and through partners.
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