CIBTM Knowledge 中国会议周 Association Meetings: Strategic Roles and Trends 协会会议的战略角色和趋势 Maria Tong 童英 ASAE: American Society for Association Executives 美国社团管理者协会 China Representative 中国代表 Agenda演讲内容 • Who We Are 关于ASAE • Strategic Roles of Association Meetings 协会会议的战略角色 • Association Meetings in the US 美国协会会议市场 • Trends Impacting Associations Meetings 协会会议的趋势 • Suggestions建议 • Q&A 常见问题 Who We Are 我们是谁 Who We Are我们是谁 Founded in 1920 1920年成立 Based in Washington, DC 位于华盛顿 22,000 members 22,000个会员 11,000 organizations 来自11,000个组织 United States and 50 countries 来自美国等50 个国家 Who We Are我们是谁 15% Suppliers 供应商 85% Association Executives 协会管理人员 18,854 Association Executives协会管理人员 3,336 Industry Partners 行业合作伙伴 Who We Are我们是谁 Combined: 组合的 Members are both companies and individuals, like the Institute of Real Estate Management 会员包括公司和个人,比 如不动产管理学会 Trade:行业 Companies are the primary members such as Printing Industries of America 公司会员,比如美国 印刷行业 Combined 19 % Trade 38% Individual Membership Organizations 43% Individual:个人 Members are Individuals who work at other associations, such as the American Medical Association staff 在其他协会工作的个 人,比如美国医疗协 会 Who We Are我们是谁 70% of ASAE’s membership is composed of executives and top management staff 70%的ASAE会员是由高管人员组成 Deputy Executive Directors and Senior Staff 副总/高级经 理 Chief Staff Officers 首席执行 官/总裁 36% 34% What We Provide ASAE-学习与沟通平台 LEARNING 学习平台 COMMUNITY 社交平台 KNOWLEDGE 知识资源 ADVOCACY 倡导 Strategic Roles of Association Meetings 协会会议的战略角色 What is Association?什么是协会? An organization or group of individuals affiliated with one another who share a common purpose, interest, or mission and exist for the mutual enrichment and advancement of their membership. 1 in 3 由具有共同目的和兴趣或使命的人们组成的,并为 会员的利益和发展而存在团体或组织。 Strategic Roles of Association Meetings 协会会议的战略角色 • Meetings help association to achieve its mission and membership value 会议体现协会的使命和会员价值 • Meetings mean business • Meetings foster core membership • Meetings enhance association brand Association Value协会的价值 Learning 学习系统 Knowledge知识信息 Community 交流平台 Advocacy倡导主张 Association Benefits 协会的会员权益 Access to the most up to date information available获得信息 4.22 Professional development or educational program offerings 职业发展和学习机会 Opportunities for you to network with other professionals 与同行交流机会 3.91 Access to career information and employment opportunities 3.39 Access to products, services and suppliers 3.21 Opportunities to gain leadership experience 3.05 A reference directory of members/practitioners 2.93 Member discounts or group purchasing activities 2.85 3.72 Strategic Roles of Association Meetings 协会会议的战略角色 • Meetings help association to achieve its mission and membership value • Meetings mean business 会议意味着商机 • Meetings foster and engage membership • Meetings enhance association brand Association revenue source 协会收入来源 ASAE ORR 2009 - 1mUSD 其他 25% 教育/会议 36% 会员 39% Conference Revenue会议收入 • 会议收入 o Registration 注册费收入 o Sponsorship 赞助收入 o Exhibition sales 展览收入 • 参会人数/赞助和展览销售的利润比例: 60/40 • 会议带动协会其他附加产品, 如刊物,培训 项目,会籍 Meetings bring in other growth 会议带来其他增长 以美国为例: $263 Billion in Spending 2630亿$支出 1.7 Million U.S. Jobs 170万美国就业机会 $106 Billion in Contributions to GDP 1060$亿GDP贡献 $14.3 Billion in Federal Tax Revenue 143$亿联邦税收 $11.3 Billion in State and Local Tax Revenue 113$亿州和 当地税务收入 $60 Billion in U.S. Labor Income 600$亿美国劳工收入 Strategic Roles of Association Meetings 协会会议的战略角色 • Meetings help association to achieve its mission and membership value • Meetings mean business • Meetings enhance association brand 会议提升协会品牌 以ASAE 2012年达拉斯年会为例 Public Relations Outreach 公关宣传活动 • Media Tour (July 2012) 媒 体展示(2012年7月) • Press releases before/after Annual Meeting(会前和会后报 道) • More than 130 media hits 超过130家的媒体 • Onsite press conference 活动现场的新闻发布会 Tweets - 16,820 Accounts Tweeting- 1,946 16,820条Twitter信息 1,946条群发信息 App Downloads 973 App Usage Sessions - 31,753 973次App软件下载 App使用率31,753次 Facebook – 500+ likes Facebook超过500个关注 Association Meetings in the US 美国协会会议的现状 Association Meetings协会会议 U.S. Associations:美国协会 Plan nearly 400,000 meetings, expositions and seminars annually计划每年近400,000 的会议,展览和研讨会。 Sponsor 47 of the top 50 tradeshows held in the United States 美国前50名展会有47家由协 会主办。 Purchase approximately $1 billion annually in computer hardware and software 这些会议及 展会每年在计算机硬件和软件采购上花费近10 亿 Association Meetings协会会议 U.S. Associations: 美国的协会 47% have meetings outside of the U.S. 47%在 美国以外举办会议 42% have international members 42%举办国际 会员 35% have international components 35%有国际 分支机构 27% have international board members 27%有 国际理事会成员 17% have offices outside of the U.S. 17%在美国 以外有办公室 Asia a Key Destination亚洲是一个 核心的目的地 International Destinations Considered by U.S. 美国考虑的国际目的地 Association for Future Meetings未来协会会议 # % 53 14 155 42 89 24 263 73 96 26 Caribbean – Puerto Rico加勒比海-波多黎各 100 27 Europe 欧洲 210 58 92 25 South America 南美 107 29 US - Mexico 美国—墨西哥 214 59 Africa 非洲 Asia 亚洲 Australia 澳洲 Canada 加拿大 Caribbean 加勒比海 Latin America拉美 Trends Impacting Association Meetings 影响协会会议的趋势 Trends趋势 • • • • Technology Driven 技术驱动 o Mobile 手机 o Virtual/Hybrid Meeting 虚拟/混合式 o Social technology 社交媒体记述 Industry Driven 产业驱动 o Growth will be spurred by select clients/industries 优秀的客户和行业会 刺激会议产业的增长 Educational Design 内容形式设计 o Experiential 体验式 o Gaming 游戏竞技类 Sustainability o “Paper” to “Paper-light or Paper less”. (Smart Phone/Tablet) 趋于少纸 o Include sustainability requirements in their RFP process.招标书包含环保 要求 o Natural,shared resources and local resources will be “In” … Waste “Out”推崇天然资源, 共享资源和本地资源,摒弃浪费 建议 • Know your members and your potential members – what problems are they trying to solve. Design a meeting aligned with the need of your members, customers and industry. 了解协会的会员和潜在会员,明白他们想要解决什么问题;设计会员、 客户和行业需要的会议 • 思考5“W”: Who, What, When, Where, Why 人物, 事件, 时间, 地点, 原因 • Adapt your association meetings to the changing environment ---Innovation and Evolution 协会会议要能适应急速变革的社会环境: 创新和进化 • Provide a forum for stakeholders to engage in the development of the association meetings 让你的利益相关人参与会议的开发和策划 • Look for partners that could help you reach your goals and be more successful 寻找能够帮助实现你的目标及助你更加成功的合作伙伴 Connect with U.S. Associations 与美国协会建立联系 Experience ASAE’s Annual Meeting & Exposition and connect with thousands of U.S. and international association professionals 体验ASAE年会暨博览会,并与数千名美国和国 际协会专业人士建立联系 August 9-12 8月9-12号 Nashville, TN 那什维尔,田纳西州 asaecenter.org/AnnualMeeting Q&A问题回答 Thank You for Your Time 感谢您的参加! Maria Tong mtong@asaecenter.org +86-10-56641726 Thank you so much for participating in our education programme. Tell us what you think and help shape the programme for 2014 by completing the online survey emailed to you after the sessions. 感谢您出席本次教育论坛! 请协助完成在线问卷,我们期待聆听您对2014年教育论坛的宝贵意见!