Local Government ICT Strategy
Programme
Janice Handley, Programme Manager
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Where are we now?
• Strategy agreed & published http://lgictstrategy.org.uk/
• Programme Board & funding in place
• Forward plan in development
• Current activities underway – 4 strategic workstreams:
• Digital Services
• Reducing Costs
• Organisational Support
• Enabling Reform
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Digital Services
Irene McKelvey
•Online School Payments
•Online Smartcard Services
(e.g. National Entitlement Card Online)
•eBuilding Standards Online
•Online licensing applications
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Online School Payments
Where every parent – irrespective of where they live in Scotland –
can go online and pay their child’s school meal, school trip and
other non-meal purchases
 2,722 state schools, 682,000 pupils,
 54.6m meals served annually, one quarter free school meals
 £82m collected in school meal fees, £38m non-meal purchases (trips, uniforms, tuition
fees etc in 2012)
 Less than 8% of Scotland’s schools offer online payments, even then some limitations
around scope (some school meals only, some trips only) and poor user experience
 Card/cheque transaction processing costs three times greater than online processing
costs
 £750,000 savings annually if just 20% of school meal purchases were made online
 National Working Group established
 Plans to implement a national framework agreement in conjunction with Scotland
Excel
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Online Smartcard Services
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Introduce, for the first time, an online offering for
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Registering New & Existing Cardholders
Reporting Lost/Stolen Cards
Viewing Status Updates (e.g. card applications and card issues)
Managing Self Service (e.g. password re-sets and uploading photos)
Managing Profiles (e.g. name, address, subscriptions etc).
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Consume Citizen’s Account Service for verification and sign on
•
Communicate and manage the change to the new model, and what that might mean
for service providers and the public alike
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Extension of ePlanning to include
eBuilding Standards
 Scottish Government-led initiative to continue modernising Scotland’s planning
system
 Current ePlanning Portal will soon reach out-of-contract position, replacement
required for ‘business as usual’ for what is a highly successful public service
 Using the opportunity created by need to replace Portal to incorporate eBuilding
Standards, for the first time and as part of a phased approach
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Online Licensing Applications
 Removing business of the burden of ‘red tape’ key to getting Scotland moving, and to
growing the economy
 Deliver Scotland’s licensing processes online - personal, premises and occasional licenses both for initial applications and, subsequent variations
 Huge customer demand from retail & licensing trade and their representatives for less ‘red
tape’ and better customer experience, amid concerns about
 reliance on paper-based processes
 consistency levels
 differences in interpretations as to how rules are applied
 how decisions are taken across Scotland’s forty licensing boards
 Potential focus around personal licences which need to be updated to reflect refresher
training in late 2014, presenting a major task for local authorities and applicants
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Reducing Costs
Kay Brown
Michelle Morris - Lead
Dorothy Cowie - Scotland Excel
Kay Brown - Socitm
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Reducing Costs
Kay Brown
•Two workshops held in Perth and Edinburgh - well
attended (over 20 Councils)
•Objectives
•To supplement existing information with feedback and
input from Heads of ICT on current applications
associated costs, suppliers and contract information.
•To identify short and long term opportunities and agree
which criteria we should use.
•To present current baseline data, identify gaps and the
measures required to fill them
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Reducing Costs
Kay Brown
Sharing Applications
Software Supplier
Management
Shared Applications:
 Email
 Common Applications Covering Key
Business Functions
Reduce collective expenditure through a focus
on supplier management where expenditure
is significant and distributed across a number
of councils, for example:
 Northgate
 Civica
 IDOX
 OLM
 ESRI
 Capita
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Reducing Costs
Kay Brown
Capacity & Skills
Infrastructure
Consultancy Services Procurement
and/or Centres of Excellence for:
 IT Specialism
 Change Management
 Programme Management
 Business Analysis
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Shared Data Centres
Networks: LAN
Fixed Line/Line of Sight Comms
Mobile/Mobile Device Management
(MDM)
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Reducing Costs
Kay Brown
Procurement
Enabling collaborative working e.g. to
standardise contract terms that will
allow councils to join others contract
without going through procurement
exercise.
Where are we at?
Has been post workshop engagement
with non attendees
Review of opportunities SWAN etc
Scotland Excel reviewing initiatives
Working with Digital re online school
payments
Standard Clauses into contracts
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Organisational Support
Kay Brown
Skills Programme & Workforce Development
•Workforce advisory group (including benefits)
•Top Talent
Sharing vehicles/collaboration hub
•Work in Progress
•Discussions with Solace and Cosla politicians
Programme management office
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Enabling Reform
Charlie Anderson
• Mobile & Flexible Working – report to Board
• Welfare Fund – decision pending
• Self-Directed Support – decision pending
• Implement information sharing framework
recommendations (Health & Social Care)
• Information Governance working group
• Social business and collaboration tools options
Workstream Lead – Paul Dowie, Improvement Service
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Local Government ICT Representation
National Boards & Groups
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Information Sharing Board
ICT Industry Board
SWAN Programme Board
Data Management Board
• Spatial Information Board
• Technical and Design Board
• Digital Public Services Strategy Assurance Board
• Digital Public Services National Level Actions Board
• Verification & Sign On
• Workforce Advisory Group
• Data Centres
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STAKEHOLDERS
SOCITM
Scottish
Government
COSLA
Spot the gaps!
Improvement
Service
Scotland Excel
Local
Authorities
SOLACE
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Communications & Engagement
WEBSITE: http://lgictstrategy.org.uk/
• Approved Strategy & other public information
• Includes approx monthly NEWSLETTER >350 email subscribers
KNOWLEDGE HUB:
• Documents and non-public information
• Via application/invitation
EVENTS/PRESENTATIONS:
• SOCITM Regional Meetings
• Various conferences
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How do you want to Engage?
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