Services & Next Generation
Business Solutions for the
Manufacturing Industry
Manufacturing : 5 Leading Trends
1 Electronics
2 Virtualization
Virtualization
across Product
Development &
Manufacturing
Increasing
Embedded
Software
& Electronics
•
•
•
•
•
In-Vehicle
Entertainment
Smart Vehicles
Mobility
“Closer” to the
Consumer
Embedded
Electronics
•
•
•
•
•
•
HPC
Big Data
Simulation &
Engineering
Services
Material Science
& Weight
Reduction
Cloud Adoption
3 Customer
Focus
4 Global
Shift
Customer
Centricity,
Retention &
Digital Marketing
Industry is seeing
Global shift in
patterns of
Demand &
Consumption
•
•
•
•
•
Consumerization
of Manufacturing
Analytics & Big
Data
Digital Strategy
Connected
Supply Chain
Ecommerce
•
•
•
Made to Stock
moving to Made
to Order
Emerging
Markets driving
growth
Globalization
5 Standardization
Standardization
across Plants &
Smaller modular
Factories closer to
Demand
•
•
•
Complexity
reduction
Optimize Capex
through platform
optimization
Reduc e Time to
market
In the emerging context of Manufacturing, our POV …
OEM or Tier 1 - The Manufacturing CIO’s Concerns Remain Same!
Faster to the Market - Reduce Cost - Increase Value to Customer!
Process Variability - Disparate Systems - Real Time Performance Demand
Connectivity - Scalability - Adaptability - Flexibility
Key Drivers
Business Response
Technology Accelerators
Our Solutions
Solutions
Least Cost
Consulting
Highest Quality
Services
On Schedule
Transformation
Global Product Platforms
LEAN Product Development
Master Data Management (MDM)
Value Adding Business Solutions
LCC Sourcing Opportunities
Global Sourcing Networks
Service Oriented Architecture
Global Process Harmonization
Global Market Spread
Differentiate Customer Experience
Software As A Service (SaaS)
Enterprise IT Transformation
Value Added Products
Collaborative Value Chain
Business Process Outsourcing
Strategic Cost Reduction
Price Pressure
LEAN Supply Chain
Remote IS Management (RIM)
Enterprise Analytics
We find some of these trends resonating in BusinessStrategies
We believe with our deep understanding of Manufacturing Landscape, we can add significant value …
-3-
The Big Questions
How do we ensure
network availability
24*7?
Where do we
access the
documents we
used last time?
Who can design this
component and get us
a LCC supplier?
Technology
Management
Knowledge
Management
Facilities
Management
How can we decide if a
service can be delivered on
shared service mode?
How do I get visibility
into my Warranty
spend?
Corporate
Management
Supplier
Contract Mfr
End Users
In house
Mfg. unit
How do we
decide make
v/s buy?
Regulatory Info.
Quality Info.
Supply Chain Mgt.
Employees
Employees
Inbound
Logistics
Distributors
& Resellers
Logistics
Stores
Employees
Warehouse
How do we analyze
the Spend
How can we track
purchase orders &
accounts payable at the
least cost?
How can we crash the
mfg. lead time for this
part?
How do I optimize
the spares inventory
in each depot ?
How can we utilize the
warehouse space
optimally?
4
What we deliver
Product Design & Development
Functions
Manufacturing
Post Manufacturing
Horizontal Value Chain Coverage
Product Management
Processes
Value Chain
Operations Execution
Technology
Management
Inbound
Logistics
Test
Corporate
Management
End Users
Regulatory Info.
Quality Info.
Supply Chain Mgt.
Employees
Stores
Compliance
Facilities
Management
Vertical Depth
Supplier
Contract Mfr
In house
Mfg. unit
Knowledge
Management
Customer Experience Processes
Employees
Distributors
& Resellers
Logistics
Employees
Warehouse
MES
SCADA
Develop
PLC
Design
Services
Launch
IT Strategy & Governance
Application Development, Management and Maintenance
Full Technology
Services
Engineering
& IndustrialStack
Services
Infrastructure Management
Business Process Outsourcing
5
Adding Value at Every Stage
Integrating Plant Floor
with Board Room to
drive business benefits
SCM
CRM
Information
Enterprise Systems
Production Planning
MES
Product
Design
Production Optimization
Supervisory Automation
Sensors
Impact of Domain Knowledge
Enterprise Analytics
Controllers
6
A structure that delivers results
Global Manufacturing Business Unit
Resource Management
Process Excellence
Program Management
Innovation &
Transformation
Team
Customer
Relationship
Team
Manufacturing
Solution
Centers
Technology
Excellence
Team
Domain Expertise
Consulting
Demand Creation
Account Management
Demand Management
Strategic Partnership
Demand Fulfillment
Business Execution
Delivery Assurance
Solution Management
Tech Best Practices
Tools & Assets
7
Long standing relationships with the world’s
leading manufacturers
1 of 3 Fortune 500
customers work with us
Over
Over
100
8000
associates
customers
Consistent compounded
growth >30%
Over
$500 M
100% customer retention
with CSI of 86.5%
in revenues
>90%
Most
customer
relationships
3 years+
repeat
business
8
A track record of delivering Quantifiable Results…
Cost
•
•
•
Quality
•
Inventory reduction by
$8Mn per year for Power
Generation Equipment
Manufacturer
Improved capacity utilization
by 8% for a Global Textile
Machinery Manufacturer
Reducing the cash-to-cash
cycle time by 10 days for a
Global Paint Major’s Indian
Operations
•
•
Schedule
•
•
•
Lead time reduction from
74 days to <30 days for
Diesel Engine
Manufacturer
Increase in forecast
accuracy by 25% for a
Global Engine
Manufacturer
On time delivery improved
by 15% at a Global Textile
Machinery Manufacturer
Faster issue resolution
due to 70% reduction in
quality issue notification
time frame at Tier-1 Auto
Component Supplier to
leading OEMs
Reduction of internal
scrap by 18 % at a Global
Engine Manufacturer
Reduction in customer
PPM by 22 % at a Tier-2
Supplier
Customer
Satisfaction
•
•
•
Increased certainty on
delivery by achieving 97%
deliver to promise at Tier-1
US-based Auto Component
Supplier
Reduced supply chain
variability at a Global Engine
Manufacturer
Improved customer
satisfaction through 30%
improvement in On Time
Delivery for a Diesel Engine
Manufacturer