Simplifying Your Shipping Adding Value to your Transportation Processes Mark McMonagle VP Solutions Engineer Operations Simplifying Your Shipping Agenda • Adding Value to your Transportation Processes • Simplifying your Non-Production Shipping • QAD TMS Overview - • • • • Transportation Management Global Trade Management Trade Compliance Package Exception Management ‘Live’ Software Demonstration Available On Demand Recap of Benefits Q&A QAD TMS - Adding Value to your Transportation Processes Return on Investment • Reduce Transportation Costs - Consolidations, Rate Shopping, Routing Guide • Automate Manual Processes - Reduce keystrokes and duplicate processes - Error Free and compliant International Paperwork and Manifests - Reduction in Overtime - Reduce Headcount • Increase opportunities for consolidations - Zone Skipping, Group destinations • Eliminate some 3rd party activity Transportation / Trade Challenges & Opportunities by Industry Automotive Industry • Challenge - Meet Industry Standards (e.g. AIAIG & Odette Shipping Labels / documents) Customer-specific document and label requirements Customer Routings based on weight/carrier Scheduled / Consolidated Shipments • Solution - Automate label creation based on product / customer Maintain customer-specific routing instructions electronically Consolidate shipments by customer for scheduled deliveries Transportation / Trade Challenges & Opportunities by Industry Consumer Products • Challenge - Control Shipment Costs (esp. from offshore suppliers) On-time deliveries / pro-active customer service Regulatory Compliance for broad base of customers Collaboration with suppliers for direct delivery to customers • Solution - Multi-modal shipments and rate shopping Restricted party checks and product/country/end use compliance Visibility & tracking of inbound and outbound Transportation / Trade Challenges & Opportunities by Industry High Tech / Electronics • Challenge - On-time delivery for manufacturing lines Moving parts to spare parts depots / field service engineers Some hazmat Return / Repair Mgmt • Solution - - Automation of key logistics processes via workflow management Electronic routing guide to support customer-routed shipments and product requirements Rules-based documentation library ensures crossborder compliance Product classification for import/export reporting Package Tracking to ensure on-time delivery Landed Cost calculations for inventory network optimization Transportation / Trade Challenges & Opportunities by Industry Industrial • Challenge - Often hazardous types of shipments Large / Bulky equipment needing to be broken up into multiple shipments Multiple drop shipments • Solution - Product compliance checks for hazardous shipments Automate hazmat documentation and label printing Load building of trucks for multiple drop-offs Create single manifest for multiple shipments Transportation / Trade Challenges & Opportunities by Industry Life Sciences • Challenge - On-time Delivery (e.g. critical drug delivery, for equipment maintenance/repair - Cold Chain Shipping - Product Approvals by Country - Visibility within the Supply Chain • Solution - - Track inventory from supplier through delivery to customer Reduce transportation costs through carrier and service-level choice Automate documentation to meeting country/product-specific regulations Automate regulatory compliance checks Transportation / Trade Challenges & Opportunities by Industry Logistics Service Providers • Challenge - Management / Fulfillment for multiple customers Reverse Logistics / Return & Repair Management Need for visibility to inventory movements & locations Accountability for handling goods across multiple industries/regulatory bodies • Solution - A single system for transportation, global trade and compliance Visibility to multiple clients, locations, inventory and transportation tracking Return labels and tracking of inbound shipments Transportation / Trade Challenges & Opportunities by Industry Retail • Challenge - Often high volumes of shipments Visibility to supply chain to match demand with inventory availability Control of transportation costs Need for import / export compliance as new suppliers and markets are developed • Solution - - SOA deployment of PRECISION for high volume processing Automated documentation and compliance checks Supply Chain visibility and tracking of inventory QAD TMS Solution Overview QAD TMS Solution Overview Supply Chain Portal & Transportation Tracking Package Exception Management Base …based on 1 Transportation Management •Database •Set of Rules and Workflow •User Interface (black box / interactive) •Shared Architecture Trade Compliance Global Trade Management Functional Capabilities QAD TMS Base Functional Breakdown: QAD TMS Base Key Master Tables Functionality Standard Integrations Partners* Workflow QAD SE / EE Applications Products* Rules/Rulebooks Other ERP Systems Languages QADTMS ePage Any WMS System (Includes Translations) (Form Design) Edit Codes Document Production and Distribution (Numeric Formats) (Note: This does NOT include Document Library – See GTM) Units of Measure Document Imaging Currencies Security Setup Transaction Types* Packing Pack Types* Dataflow (Create Master Shipment) Cost/Charge Codes* XML Data Exchange Utility Hazmat UN Codes* Highway (Messaging Subsystem) Functional Capabilities Transportation Management Functional Breakdown: QAD TMS Carrier-Related Functionality Functionality Key Transportation Documents & Labels Certified / Approved Carriers Routing Guide Packing List Charge Table/Rate Maintenance Bill of Lading (BOL) (Refer to Topic 029 – Per Carrier Functionality) Generate Tracking Numbers (Pro #’s / Waybill #’s) Label Production (All modes, spreadsheet updates) Rating Generic Labels (Carrier Compliant for Integrated Carriers) (Other non-carrier charges, e.g., handling, insurance) Electronic Communication Rate Shopping Dispatch / Consignment Notes Carrier Rate Maintenance and Upload Freight Quoting Hazardous / Dangerous Goods Notes Rating Load Offering (Carrier rates and accessorials) (e-mail offer of a shipment, portal for carrier to accept, user selects carrier) Transit Times Consolidations/ Master Shipments Carrier Consolidations Zone Skipping (including End-of-Day Manifesting) (FedEx Int’l Priority Distribution – IPD, UPS WorldEase, DHL Breakbulk (ADR , IATA, Sea) Load Building Desktop Shipping Basic Freight Audit (Match carrier invoice to shipping estimates) Driver’s Manifest Sample Worldwide Carrier Coverage QAD TMS Transportation Management System Multi-modal Domestic & International Shipping • Certified with 40+ carriers worldwide • Automated Routing Guide - Selection of carrier/mode - Adhere to company policy / customer routings • Communication with Multiple Carriers - Rate, Label and Manifest Shipments • Return Label Support • Transportation Visibility in real time Benefits • Uniform way of working with all shipments • Transportation Visibility • Ensure compliance with carrier requirements Standard QAD TMS Features • Automatic Hundredweight Consolidation • Electronic Communications with Customers and Carriers • Carrier Certified Manifests and Labels • Automated BOL Generation • Automated EOD Manifest Generation • Automated HazMat compliance and documentation • Automated International Document Generation • Buy and Sell rating capable - Could be published vs. negotiated - Negotiated, with uplift applied - Manage Promotions around shipping cost Carrier Certification Carrier Certification Programmes • Tracking number generation • Label • Rating - Published / List Negotiated • EOD - FTP, HTTP, other Test Case Validation Other Carriers - Overview • Label • Rating Engine • Tracking Number generation • EOD Manifest • URL Tracking link LTL and other Carriers - Shipping Label • • • • • • • • • Sender Address Details Receiver Address Details Carrier Code Pro Number (Tracking Number) Barcode of Pro Number Also available without Pro number Customizable reference field Ship Date Total Weight Mailing Label Zone Skipping • Consolidate based on end-point delivery • Ship From nearer to final destination • Pre-label with alternative Ship From • Sample: US to US carrier hub Zone Skipping - Example QAD TMS Invoice Matching • Invoice Matching Engine • Automated Matching for - Actual Freight Invoice Estimated Cost • Determination of discrepancies • Approval of supplier invoices • Creation of ‘light’ shipments QAD TMS Matching Process • Shipment Retrieval by tracking number • Invoice Cost tends to be Totalled • Estimates matched in precedence: - Freight - Fuel - Accessorial charges • Variance calculated - Carrier variance (default) - Shipper variance (manually chosen) Simplifying your Non-Production Shipping Process Non-Production Shipping Challenges • • • • • Multiple departments Different types of shipments Limited or no process in place Time consuming Little oversight According to a study by PARCEL Magazine and the ARC Advisory Group, poor management of desktop shipping can lead to shipping cost increases of at least 20% on a yearly basis. Non-Production Shipping Opportunities Opportunities for Improvement • Empower employees • Control Freight Usage • Streamline handling in your mailroom / dock • Automate documentation • Gain visibility to costs • Consolidation of carriers / accounts One high-tech firm found that they had 73 different contracts in place with parcel carriers around the world. By consolidating that to three or four carriers that could serve the entire company, they found they would save an estimated 10% from their annual parcel spend. Non-Production Shipping Who Uses Desktop shipping? • Departments and people across your company • Shipping things like - Samples Engineering pre-production products Marketing materials Documents Internal assets (Equipment) Non-Production Shipping Benefits Why Use Desktop Shipping? ARC Advisory Group, The High Cost of Desktop Shipping Functional Capabilities Package Exception Management Shipment Tracking Challenges • Lack of visibility to shipments after they leave your door • Inability to track every package due to shipment volumes • Too much time spent looking up tracking numbers via individual carrier websites • On-time delivery is critical for timesensitive products • Missed deliveries means penalties and damages customer satisfaction Operational and Carrier Challenges • No visibility to inbound / return shipments • Claims are not always made for lost/damaged shipments due to lack of resources • No easy way to analyze carrier and level usage across the organization service- • We rely on the carrier to tell us how they performed • Invoicing can’t happen until Proof-of-Delivery is obtained A Day in the Life of a Typical CSR Time Consuming / Inefficient Ad hoc Tracking Activities • Customer calls • Look up shipment • Carrier Web site / System • Call • Advise customer of delivery status Customer Request Lost or Damaged • Lost / Damaged Shipment • Look up shipment • Carrier Web Site / System • Call • Raise a Tracer • Finance needs POD • Look up shipment • Carrier Web Site / System • Call • Screen shots / off-line notes of delivery info Revenue Recognition Package Exception Management Ship Report Control Tower Deliver In-transit Manage Alert PEM: Delivering Value Get “Control Tower” Visibility and Management Shipments In-transit Inbound, Outbound and Return Shipping Automated Alerts Pro-Active Exception Management and Communication • Automated Proof-of-Delivery • Reporting • • • • Carrier A Carrier B Carrier C More Carriers With Visibility Across ALL Modes and Carriers QAD TMS Demonstration Demo Scenarios Demo Scenario description Desktop Shipping Manual Shipment (Domestic) Parcel shipment with rate shopping Interfaced Shipment number 0900001 Demo Scenario 001 - UPS Next Air (Domestic) Interfaced Shipment number 0900002 Demo Scenario 002 - UPS Ground Interfaced Shipment number 0900003 Demo Scenario 003 - USPS – Parcel Post Interfaced Shipment number 0900004 Demo Scenario 004 - USA to France (International & Documents generation) Interfaced Shipment number 0900005 Demo Scenario 005 - LTL/TL – YFSY 500 Rated (Domestic) Tracking Package Exception Management Outbound/Inbound Standard Integrations TMS Deployments with Shipper QAD 7.1.1 Order Entry 7.9.1 Create PreShipper Most popular integration One interface point at Shipper Creation Option to deploy in background* 7.9.2 Create Shipper QAD/TMS ABS_MSTR QAD/TMS SO_MSTR TMS Client Workflow Packing Consolidation Calculate Freight Shipping Documents Kick Off Ship Confirm Shipping Documents Create Shipper Kick Off Ship Confirm Message TMS Message / SOA Compliance Transaction Run TMS workflow Process Compliance / Freight Print Documents TMS Deployments with Pre Shipper QAD 7.1.1 Order Entry QAD/TMS SO_MSTR TMS Client Workflow TMS Message / SOA QAD Warehousing (optional) 7.9.1 Create PreShipper QAD/TMS ABS_MSTR Packing Consolidation Compliance Transaction Calculate Freight TMS Deployments with Discrete Sales Orders 7.1.1 Order Entry QAD 7.9.13 SO Packing List 7.9.1 Create PreShipper QAD/TMS SOD_DET QAD/TMS SO_MSTR TMS Client Workflow TMS Message / SOA 7.9.15 SO Shipments Packing Consolidation Calculate Freight Shipping Documents Compliance Transaction TMS Deployments QAD Warehousing Messaging QAD 7.1.1 Order Entry High Volume Parcel Automation Limited TMS processing QAD Warehousing QAD/TMS SO_MSTR Message TMS B lack Box / SOA Compliance Transaction Consolidation Message Rating / Labels Available On Demand Deployment Options Global Solution Local Execution Established Express Carrier Network On Demand Reduce Cost of Ownership On Premise Traditional deployment behind the firewall Save Time. Save Money. No Headaches. • • • • • • Reduce costs and control usage Empower employees Streamline handling in your mailroom / dock Ensure compliance Visibility to all shipments and cost center usage On Demand for easy on-boarding Thank you for joining us! Additional Information Available At: www.precisionsoftware.com