Top 10 Challenges to Effective Cost Controls Jorge Rossini, Latin America Director, CIMA Travis Mattern, Senior Sales Engineer, EcoSys 1 Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. Agenda • EcoSys Company Background • Fundamental Cost Control Questions • Top 10 Cost Control Challenges • Case Study • Recap / Q&A Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 2 EcoSys Company Background Founded in 2000 Enterprise Project Controls Software Experts Designers & Developers of original Primavera P6 and EcoSys EPC Professional Services Enterprise Consulting Expertise: Project Portfolio & Cost Management Best Practices Global Primavera Implementation and Systems Integration Leader 250 Customers in Global 1000 and Public Sector Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 3 Representative Customers Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 4 Enterprise Planning & Controls Platform Capital Planning Project Cost Controls Earned Value Management Core EPC Solutions Progress Measurement Estimating Resource Staffing Portfolio Management Shutdown, Turnaround, and Outage Management Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 5 Bridging Planning & Execution Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 6 Fundamental Cost Controls Questions • What is the current budget and forecast? • How and why has my budget and forecast changed? • How much funding is available? • What are our contract commitments? • How much has been spent? • How are we trending? • Do schedules correlate with costs? • How can we recover/improve performance? • Are we in compliance with the rules? (Contractual? Regulatory? Legal?) Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 7 Top 10 Challenges EcoSys has met with cost controls professionals throughout the industry to identify their biggest cost controls challenges. Here are the Top 10 Challenges we see… Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 8 Top 10 Challenges Perceived as cost accounting Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 9 How to overcome this challenge? • Educate your organization regarding the risks of poor project performance • 3 primary objectives for project cost control: – Improve project predictability – Control and reduce costs – Improve project controls efficiency • How to meet these objectives? – Use the power of technology to focus on forward looking activities to improve project predictability Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 10 How to overcome this challenge? Forward Looking Backward Looking Commitments Actuals Planning Estimating Risk Change Control Forecasting • Value adding activities • Biggest impact to project performance • Require integrated project controls system and processes Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 11 Top 10 Challenges Budgeting and forecasting effectively Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 12 How to overcome this challenge? • Establish standards and consistency • Budgeting – Time-phase or manage in lump sums – Integrate data or manage in web-based spreadsheets • Forecasting – Leverage critical data: actuals, commitments, progress – Provide forecasting flexibility • • • • Calculated forecasts Imported forecasts Flexibility to override imported and calculated amounts Vary forecasting methods at different levels of the WBS • Unlimited budget/forecast versions for comparison, trending, auditing Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 13 Example: Calculated Forecast Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 14 Example: Imported Forecast Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 15 Top 10 Challenges Getting progress data from multiple subcontractors Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 16 How to overcome this challenge? Leverage multiple methods of capturing progress data • Import from scheduling systems • Direct entry of completion percentages • Calculate progress using more complex methods • Multiple progress methods and sources of data within the same project Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 17 Example: Progress Data in EPC Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 18 Top 10 Challenges Integrating schedule and cost Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 19 How to overcome this challenge? • Integrate scheduling data into EPC – Primavera P6 – Microsoft Project – Other scheduling systems • What data to integrate? – – – – – WBS Resources Schedule dates Progress data Forecast data • Powerful tools to align schedule and cost – Support for separate WBS structures – Apply rates to schedule data to calculate cost Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 20 How to overcome this challenge? Combine work (WBS), cost (CBS) and organization (OBS) reporting structures together for Budgeting & Forecasting OBS Project 100 WBS A Level 1 Level 2 WBS A1 WBS A2 OBS X WBS B OBS X1 project obs wbs OBS X3 WBS B1 CBS 1 e.g. 100.X.X1.B.B1.10.Civil OBS X2 CBS-0 cbs resource Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. CBS 2 CBS 10 CBS 11 CBS 20 21 Top 10 Challenges Aligning data between multiple source systems Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 22 How to overcome this challenge? Powerful integration platform • Web Services Standard Industry Formats – SOAP XML, REST XML, REST JSON • Flat files Format Flexibility – Excel, XML, delimited flat files, etc. • Direct integration with global partners Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 23 Top 10 Challenges Time and effort involved with reporting Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 24 Do all roads lead to Excel? Schedule Data Here Cost Data Here Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 25 How to overcome this challenge? Eliminate Excel errors and inefficiencies • Manual data imports/exports/consolidation • Human error • Physical limitations • Version control • Constrained views • Lack of standardization • Lack of auditability Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 26 Top 10 Challenges Managing the Customer Relationship Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 27 How to overcome this challenge? • Internal/external reports auto-generated from the same data and reporting platform • Reporting format flexibility – – – – – – – – Tabular Reports Form Reports Graphical Charts Excel Template Reports Automated and User-Initiated Report Batches Configurable Role-based Dashboards Report Configuration (non-technical) Report Outputs (Excel, PPT, PDF etc..) Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 28 Example: Comparisons by Alliance Partner Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 29 Top 10 Challenges Accuracy of reports Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 30 How to overcome this challenge? • Automate data loads from external systems – Prevent errors associated with manual data entry and consolidation • Store transaction level detail for all categories of data • Targeted dashboards for all stakeholders – Drill-down to transaction level detail – Establish trust in the data – Quick identification of project performance problems Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 31 Example: Drill-down to investigate Click on poor productivity metric to drill-down Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 32 Example: Drill-down to investigate Drill-down shows resource level detail of actual and earned hours Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 33 Top 10 Challenges Insufficient controls resources Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 34 Time Analysis: Before EPC Cost Analysts Spent 61% of Time on “Wasteful” Activities Analyzing Budgets & Actuals Forecasting & Trending Change Management 2% 1% 6% Fixing Oracle Issues 20% Monitoring & Controlling Costs 30% 16% 12% Manual Downloading Correcting Labor Coding 13% Collating Internal & External Reports Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 35 Time Analysis: After EPC Troubleshooting Running Reports Forecasting & Trending 5% Cost Analyst Target Utilization Provides Much Greater Value 5% 25% 65% Analyzing Data Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 36 Top 10 Challenges Controlling Changes Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 37 How to overcome this challenge? • Integrated change process – Change registers, change logs, workflow • Link changes to risks and issues • Define detailed cost/revenue allocations – Early in the process for change visibility – Auto-update budgets and/or forecasts after approval • Integration with document management, accounting and contract management systems Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 38 Example: Change Order Register Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 39 Case Study: Tahoe Resources Company Background • Founded in 2009 and focused on becoming a leading producer of precious metals. • Flagship Escobal silver mine project is responsible for creating 500 jobs in Southeast Guatemala. Challenges • Required a system to support cost control best practices “out of the box,” but with the flexibility to meet unique requirements. • Sought a single system to support budgeting, change management, commitments tracking, reconciliation of actuals, performance measurement, forecasting, as well as integrated reporting. • Needed to aggregate its own internal commitments and transactions with those initiated externally by its EPCM consultant. • Support for multiple currencies. Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 40 Case Study: Tahoe Resources EcoSys EPC Solution • • • • • • • • • Central repository all project controls data Exchange budget and actuals data with Microsoft Dynamics Detailed budget tracking for Annual and Life Total bases Budget change management process with an auditable workflow Manage all commitments and reconcile against actual costs Model forecasts based upon multiple approaches including direct, time-phased estimates or earned value methodology Allow for planning, forecasting and recording actuals in multiple currencies, as well as adjusting for exchange fluctuations Extensive built-in reporting capabilities (e.g. monthly cost performance, change order logs, 12-month rolling cash flow forecast, earned value by area) Allow end-users to create new reports as needed Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 41 Recap Achieving effective cost-controls is a challenge… 1. Controlling changes 2. Insufficient controls resources 3. Accuracy of reports 4. Managing the customer relationship 5. Time and effort involved with reporting 6. Aligning data between multiple source systems 7. Integrating schedule and cost 8. Getting progress data from multiple subcontractors 9. Budgeting and forecasting effectively 10. Perceived as cost accounting Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 42 EcoSys EPC Overcoming these challenges is not possible without an integrated project controls system • Visibility • Efficiency and Accuracy • Process Standardization • Improved Financial Performance Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 43 The Right Tool for the Job If attempting to overcome these challenges without a tool designed for this purpose, things will: • Break • Be harder in the long Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 44 Questions? Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 45 Thank you! Copyright 2012 EcoSys Management LLC All Rights Reserved. Confidential and Proprietary Information. 46