Additional Title Text Building the Effective Enterprise Through QAD On Demand Charlie Eggerding Vice President QAD On Demand | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand Safe Harbor Statement The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD. | Building the Effective Enterprise 2 Building the Effective Enterprise Through QAD On Demand Presentation Agenda ■ ■ ■ ■ Status of QAD On Demand Reasons customers choose On Demand 4 customer case studies How your company can benefit from QAD On Demand ■ Questions | Building the Effective Enterprise 3 Building the Effective Enterprise Through QAD On Demand QAD On Demand Status | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand On Demand Status ■ ■ ■ ■ Customers Certification Organizational alignment Partner status | Building the Effective Enterprise 5 Building the Effective Enterprise Through QAD On Demand QAD On Demand Has Thousands Of Users Activity NA 57% AP 23% EU 13% LA 7% | Building the Effective Enterprise 6 Building the Effective Enterprise Through QAD On Demand Full Strength ERP | Building the Effective Enterprise 7 Building the Effective Enterprise Through QAD On Demand Compliance ■ SSAE 16 (both QAD and DC partner) ~ ISAE 3402 ■ Life Sciences – cGMP Qualified SOP SOP SOP SOP SOP | Building the Effective Enterprise 8 Building the Effective Enterprise Through QAD On Demand QAD organizational alignment Operations Sales / Marketing Development | Building the Effective Enterprise Service Support 9 Building the Effective Enterprise Through QAD On Demand Partner Alignment Available via QAD Store Connectors HRIS CRM P QAD Cloud Integration Boomi A P W F - Available - Planned - In Process - Future A F generic APS A Hyperion F generic generic F Quality A F T&A T&E A F CPM Payroll generic generic EDI Tax ADP Apps Shop Floor** Demand F A Connectors built to integrate using QAD Integration Infrastructure | Building the Effective Enterprise 10 Building the Effective Enterprise Through QAD On Demand Reasons Companies Select On Demand | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand Why On Demand? Lack of IT Resource 37% Corporate Directive 16% | Building the Effective Enterprise Global Flexibility/ Capability 40% Regulatory Compliance 7% 12 Building the Effective Enterprise Through QAD On Demand Other reasons ■ ■ ■ ■ Simplicity Speed Version control Risk aversion | Building the Effective Enterprise 13 Building the Effective Enterprise Through QAD On Demand Catalysts For You To Consider On Demand ■ ■ ■ ■ ■ Net new site or division Acquisition/Divestiture Employee turnover Infrastructure end of life Version upgrade | Building the Effective Enterprise 14 Building the Effective Enterprise Through QAD On Demand How Often Would You Like To Upgrade? <3 Years 3-6 Years Actual 6-9 Years Desired >9 Years No Fixed Time 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Source: QAD Customer Survey – Jan 2013 | Building the Effective Enterprise 15 Building the Effective Enterprise Through QAD On Demand Reasons to Upgrade New Functionality Improved Usability and User… Desire to be on a Supported… Better Business Process Support Reduce Support Costs Other Company Policy to Upgrade at… Central Directive to Upgrade 0% | Building the Effective Enterprise 10% 20% 30% 40% 50% 60% 70% 80% 90% 16 Building the Effective Enterprise Through QAD On Demand Reasons to Upgrade with On Demand New Functionality Improved Usability and User… Desire to be on a Supported… Better Business Process Support Golden Image Latest version Always current Refocus internal resources Reduce Support Costs QAD manages support Other Company Policy to Upgrade at… Central Directive to Upgrade 0% | Building the Effective Enterprise 10% 20% 30% 40% 50% 60% 70% 80% 90% 17 Building the Effective Enterprise Through QAD On Demand Barriers to upgrade Time and Resources to upgrade Cost of Upgrade Services Difficulty Reapplying Customization Business Disruption No Business Benefit Lack of ROI to Justify Other 0% | Building the Effective Enterprise 10% 20% 30% 40% 50% 60% 70% 18 Building the Effective Enterprise Through QAD On Demand Barriers removed with On Demand Time and Resources to upgrade QAD Transition Services Cost of Upgrade Services Easy On Boarding and Transition Services Difficulty Reapplying Customization 70% eliminated. QAD supports the rest Business Disruption Little user impact (UI or functionality) No Business Benefit Significant functional and technical Value Assessment Lack of ROI to Justify Other 0% | Building the Effective Enterprise 10% 20% 30% 40% 50% 60% 70% 19 Building the Effective Enterprise Through QAD On Demand Customer Success Stories | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand Navistar ■ Navistar is a leading manufacturer of commercial trucks, buses, RVs, defense vehicles and engines ■ Reasons to move to QAD On Demand Required version upgrade Needed to integrate cross purpose facilities Lack of internal resources | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand Navistar ■ Challenges 4 month timeline Integration of partner products (sales tax, shop floor data capture) ■ Results Reduction from 2 to 0 support personnel 1st Navistar site to upgrade fastest ERP upgrade in Navistar history “not seamless, but easy” | Building the Effective Enterprise 22 Building the Effective Enterprise Through QAD On Demand Quest ■ Manufactures and distributes molecular and immunology products ■ Reasons to move to QAD On Demand Lack of resources Corporate pressure Integration of cross purpose facilities | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand Lensar | Building the Effective Enterprise 24 Building the Effective Enterprise Through QAD On Demand Reinfro | Building the Effective Enterprise 25 Building the Effective Enterprise Through QAD On Demand How To Become Engaged | Building the Effective Enterprise 26 Building the Effective Enterprise Through QAD On Demand How to Review QAD On Demand ■ ■ ■ ■ Engage in upgrade/On Demand Q-Scan Complete Value Assessment Visit customers Expand your effective enterprise | Building the Effective Enterprise 27 Building the Effective Enterprise Through QAD On Demand 3 Day Q-Scan - Output Observations & Analysis Alternatives | Building the Effective Enterprise Benefit & Value Assessment Outline Plan 28 Building the Effective Enterprise Through QAD On Demand TCO Summary – On Premise | Building the Effective Enterprise Building the Effective Enterprise Through QAD On Demand Summary | Building the Effective Enterprise 30 Building the Effective Enterprise Through QAD On Demand Why QAD On Demand ■ Facilitates rapid upgrades ■ Allows more strategic deployment of internal resources ■ Simplifies cost structure ■ Keeps you current with QAD! | Building the Effective Enterprise 31 Building the Effective Enterprise Through QAD On Demand Next Steps While at Explore ■ Attend these related sessions (or watch the replay): Getting to the Future- Today Anton Chilton The Path to On Demand Carol Cvitkovich Eagle On Demand ■ Stop by the Solutions Expo ■ Let me connect you | Building the Effective Enterprise 32 Building the Effective Enterprise Through QAD On Demand Questions & Answers ■ Presenter Name: cre@qad.com | Building the Effective Enterprise 33 www.qad.com ©QAD Inc. 2013 | Building the Effective Enterprise 34