Peter R. Benson
Project leader for ISO 22745 and ISO 8000
Copyright © 2012 ECCMA
All rights reserved Slide 1

Copyright © 2012 by ECCMA
What does “Quality” Mean?
When you order seafood from
Quality Fresh Seafood, you can be confident that you are receiving the very best quality of seafood and delivery.
Slide 5

ISO 9000 Definition of “Quality”
3.1.1
quality degree to which a set of inherent characteristics fulfils requirements
ISO 9000:2005(E)
Slide 6

Requirements
ISO 9001 Quality Management System
ISO 9001:2000(E)
Slide 7

Requirements Define Quality
3.1.2
requirement need or expectation that is stated, generally implied or obligatory
ISO 9000:2005(E)
Quality is about meeting requirements
Quality data is data that meets stated requirements nothing more and nothing less!
(data that exceeds stated requirements does not increase the quality of the data)
Slide 8
Copyright © 2012 by ECCMA

These are data requirements
Slide 9

The quality of the data depends on how you ask for it
Slide 10

The Need for Semantic Encoding
In South Africa a traffic light is called a robot!
Copyright © 2011 by ECCMA
Slide 11

ECCMA Open Technical Dictionary (eOTD)
Just as with music notation and engineering symbols, the eOTD concept identifiers are simply used to communicate more accurately in a language independent environment.
Music Engineering eOTD
A unique public domain identifier is assigned to a concept.
0161-1#01-089388#1 table
0161-1#01-086445#1 chair
0161-1#02-018635#1 weight
0161-1#02-005808#1 length
0161-1#07-277660#1 Monday
0161-1#05-001122#1 kilogram
Slide 12

Publicly Visible Terminology in a Standard Model
The eOTD (ECCMA Open Technical Dictionary) is an ISO 22745-20 compliant central registry of terminology. Each concept and terminological component in the eOTD is assigned a unique and permanent public domain identifier.
Users create corporate preferred subsets of the eOTD and use the eOTD concept identifiers to manage concept equivalence mapping with the concepts used by their trading partners .
ISO 22745 - ECCMA Open Technical Dictionary (eOTD)
Terms Abbreviations
Terminology
Definitions Images
Public Domain
Concept Identifier
0161-1#xx-xxxxxx#1

Publicly Visible Terminology in a Standard Model
Industry terminology
Terminology
Terminology
Government terminology
SDO terminology
Terminology
SDO terminology
Terminology
•
Public domain concept identifiers
•
Free identifier resolution to underlying terminology (web services)
•
Hyperlink to source standards
•
Multilingual
•
Multiple terms, definitions and images linked to single concept identifier
Slide 14

Building the Corporate Dictionary and Data Requirements
Spreadsheets
Reports
Forms
ISO 22745-30
Corporate Data
Requirements
Registry
ISO/IEC 11179
Corporate
Metadata
Registry
Corporate
Classifications
ISO 22745-10
Corporate Dictionary
New eOTD concept or terminology registration
Copyright © 2012 by ECCMA
Data models eDRR
ECCMA Data
Requirements Registry eOTD
ECCMA Open
Technical Dictionary
Slide 15

General Principles
ISO 8000 Family of Standards
ISO 8000
Master Data
Transaction data
Part 1
Introduction
Part 2
Terminology
Part 100 introduction
Part 110
Part 120
Provenance
Part 130
Accuracy
Part 140
Completeness
Syntax
Semantic encoding
Meets requirements
Copyright © 2012 by ECCMA
Slide 16

Intrinsic and Extrinsic Data Quality
“Mass is an intrinsic property of any physical object, weight is an extrinsic property that varies depending on the strength of the gravitational field in which the respective object is placed.”
Intrinsic (internal) data quality characteristics
Characteristic that you can evaluate by looking at the data itself, (expectation that is generally implied)
 Is the data complete: what is the % of empty cells?
 Is the data consistent: are the values consistent in their formatting?
Extrinsic (external) data quality characteristic
ISO 8000 Quality Data:
 Is the syntax referenced – is the data compliant with the syntax?
 Is the semantic encoding referenced – is the data encoded?
 Is the data requirement referenced – does the data meet the requirement?
Slide 17
Copyright © 2012 by ECCMA

Copyright © 2012 by ECCMA
ISO 8000 Quality Data
Data that meets Requirements
Data that is Portable
(syntax and semantic encoding)
Slide 18

Portable Data
If we believe that:
• the software we will be using tomorrow will be different from what we are using today, and
• we will need access to our data …. forever, and
• data that cannot be separated from licensed software is also licensed data then
We should ensure that our corporate data is portable, i.e., independent of any licensed software application.
ISO 8000 quality data is portable data!
Slide 19
Copyright © 2012 by ECCMA

Vision of the Future – The Service Provider’s View
Application
Application
Customer
Application
Customer data
Application
Customer data
Storing customer data within the application creates
“customer lock-in”
Slide 20
Copyright © 2012 by ECCMA

Vision of the Future – The Customer’s View
Data
Data
Data
ISO 8000
Data
Application
Customer
Application
Data standards are the antidote to application “lock-in.”
Slide 21
Copyright © 2012 by ECCMA

Operating Systems as a Solution to Hardware “Lock-in”
User
Application
Operating system
Hardware
An operating system is the infrastructure software component of a computer system responsible for sharing the limited resources of the computer. The operating system acts as a host for applications that are run on the machine.
1969 - UNIX
(we also landed on the moon!)
1974 - CP/M
1981 - MSDOS
1985 - Windows 1.0
1995 - BOB
2000 - ME
2001 - XP
2007 - VISTA
2009 - Windows 7
2009 - Android
Slide 22
Copyright © 2012 by ECCMA

ISO Data Standards are the Antidote to Application “Lock-in”
Data quality analysis app User
Application
ISO 22745
ISO 8000
Portable data
Operating system
Hardware
Data validation app
Quality data is portable data; it is independent of the software application and accessible by any application.
Slide 23
Copyright © 2012 by ECCMA
Data de-dup app

Portable Data data that cannot be separated from licensed software is also licensed data
Images
Metadata
Source: Royalty Free Photos
Proprietary metadata and proprietary identifiers are copyright
We can expect to see copyright rigorously enforced in the years ahead
Slide 24

Motivation for ISO 22745 and ISO 8000 quality data saves money
“From a logistics information perspective… an F-15 is just 171,000 parts flying in very close formation.”
Cataloging and Standardization Act, Public Law 82-436 as codified by United States
Code, Title 10, Chapter 145 – Cataloging and Standardization Sec. 2451.
(a) The Secretary of Defense shall develop a single catalog system and related program of standardizing supplies for the Department of Defense.
(b) In cataloging, the Secretary shall name, describe, classify, and number each item recurrently used, bought, stocked, or distributed by the Department of Defense, so that only one distinctive combination of letters or numerals, or both, identifies the same item throughout the Department of Defense. Only one identification may be used for each item for all supply functions from purchase to final disposal in the field or other area.
Faster, Better, Lower Cost Master Data
Slide 26

ISO 8000 referenced in a NATO contract
ASD Specification 2000M (S2000M) is a standard that specifies the information exchange requirements for most materiel management functions commonly performed in supporting international projects. S2000M is based on a business model agreed between military customers and industry suppliers.
As of Mar 2011 ASD 2000M Chapter 1B section 3.1 includes the following statement, :
The Contractor shall supply identification and characteristic data in accordance with
ISO 8000-110:2009 on any of the selected items covered in his contract. Following an initial codification request as specified in section 3.2, the NATO Codification
Bureau (NCB) shall present a list of the required properties in accordance with the
US Federal Item Identification Guides.
quality data save money
Slide 27
Copyright © 2012 by ECCMA

Motivation for ISO 22745 and ISO 8000
Controlling costs requires better asset, product , component and process visibility. This is achieved through faster, better and lower cost access to authoritative characteristic data.
quality data save money
Slide 28

ISO 8000 Referenced in a Commercial Contract
The supplied data shall be ISO 8000-110:2009 compliant.
• The data shall comply with registered ISO 22745-30 compliant data requirements
• The data shall be encoded using concept identifiers from an ISO 22745 compliant open technical dictionary that supports free resolution to concept definitions.
• The data shall be provided in ISO 22745-40 compliant Extensible Markup
Language (xml).
• Creating ISO 8000-110:2009 compliant data does not require the payment of any license fees or the use of specialized software, it is within the technical ability of all suppliers regardless of their size. quality data save money
Slide 29
Copyright © 2012 by ECCMA

Current Data Quality Drivers
Companies no longer need convincing that measuring and managing the quality of their data is a good idea, they want to know how to do it.
ISO 8000 is the international standard for data quality

Big Data?
1to1 Media
Slide 31

Compliance

Data Governance
Policy
use
to access
Copyright © 2012 by ECCMA

Emerging Data Quality Drivers
Companies are discovering how to manage a data supply chain to acquire and distribute authoritative high quality data
ISO 22745 is the international standard for the exchange of quality data

ISO 8000-120 Data Warehouse
Copyright © 2012 by ECCMA
Slide 35

Managing a dictionary
Copyright © 2012 by ECCMA
Slide 36

ISO 8000-120 Data Warehouse used to Manage Content
Multilingual Product Descriptions
Copyright © 2012 by ECCMA
Slide 37

Original SAP Material Name and Description:
External reference data Characteristic data
Classifications
C1, C2, C3 eOTD Class name eOTD class identifier eDRR Data requirement name eDRR data requirement identifier
ISO 22745-40 Master Data eOTD Property
P1 eOTD Property Name eOTD property identifier
P2 eOTD Property Name eOTD property identifier
P3 eOTD Property Name eOTD property identifier
P..
eOTD Property Name eOTD property identifier
Value
ISO 22745-45 Description Rules
Short Long
Max=50
Class Name; P1 value, P2 value
Max=256
Class name; External reference, P1 name=value, P3 name=value, P2 value
SAP Material Name
SAP Purchase Order Description

Good quality data sells!
One king Hyatt Grand Bed and one queen sofa bed. Contemporary decor. Desk.
Complimentary wireless and wired high-speed
Internet access. 42-inch, flat-panel, highdefinition TV with satellite channels and connectivity for laptop, MP3 player, or DVD player. Two telephones (one cordless) with voice mail. AM/FM radio/alarm clock.
Complimentary newspaper. Video check-out.
Refrigerator and coffeemaker. Wet bar.
Bathroom with granite countertops, hair dryer, and Portico bath amenities. Iron/ironing board.
Please create name and description for
300,000 products in 29 languages

Developing the data requirement (ISO 22745-30)
Data requirements support a business function, granting access to a computer, a website or a software program, simply asking for the data needed to deliver the right product or service or to comply with a regulation, these are all data requirements.
Be careful what you ask for – data quality starts with the quality of the request for data
Data requirement eOTD-i-xml
ISO 22745-30

Developing request for data (ISO 22745-35)
Clear and unambiguous requests for:
1.
Reference data (identifiers)
2.
Characteristic data (descriptions)
3.
The validation of reference and characteristic data,
ISO 22745-35 is a standard format for the generation and distribution of requests for data in a simple XML format that can be automated by the sender and recipient to create an integrated data exchange system.
Request for data eOTD-q-xml
ISO 22745-35

Developing a reply to a request for data (ISO 22745-40)
ISO 22745-40 is a standard format for the exchange of
reference and characteristic data in a simple XML format that can be automated by the sender and recipient to create an integrated data exchange system.
Data requirement eOTD-i-xml
ISO 22745-30
Data exchange eOTD-r-xml
ISO 22745-40
Request for data eOTD-q-xml
ISO 22745-35

Automating the data supply chain using ISO 22745
A data provider may not have all the data requested so they in turn send a request through their data supply chain using the same ISO 22745 standard exchanges
Request for data eOTD-q-xml
ISO 22745-35
Request for data eOTD-q-xml
ISO 22745-35
Data provider
Sub
Data exchange eOTD-r-xml
ISO 22745-40
Data requirement eOTD-i-xml
ISO 22745-30
Data requester
Data exchange eOTD-r-xml
ISO 22745-40

ISO 8000 would not solve the highlighted problem!

Conducting and ISO 8000 data governance and data quality evaluation
 Is there a data governance policy registry?
 Is there a corporate dictionary?
 Is the corporate dictionary mapped to an open technical dictionary?
 Is there a data requirements registry?
 Is stored data encoded using the dictionary?
 Does stored or exchanged data contain provenance at the data element level?
 Does the provenance data identify the authoritative source of the data?
Slide 45
Copyright © 2012 by ECCMA

Developing an international open standard for creating and resolving globally unambiguous
Property Natural Identifiers (PNI)
ECCMA 2010-10-21 revised 2012-09-26

134x3QC8P14Zv3GT…..*
*the identifier is expected to be very large
47 ECCMA 2010-10-21

• A combination of a PNIL and a three dimensional elevation of the point of demarcation in an Earth coordinate system expressed in KML and compressed to form a string.
+
134x3QC8P14Zv3GT…../0GR98WR593C8SQ4…..*
*the identifier is expected to be very large
ECCMA 2010-10-21 48

• Natural identifiers - not assigned by a registry
– The identifiers should be unique to each lot and each unit space
– The identifier should be spatially enabled
– The algorithm for the generation of the identifiers should be in the public domain
– The identifiers should be in the public domain
– The algorithm for the conversion of the identifiers to the location and representation of the lot and unit space should be in the public domain
ECCMA 2010-10-21 49

Peter R. Benson
Executive Director
Peter.Benson@eccma.org