Satcom Direct
NorCal Luncheon
September 13, 2011
Ed White – VP of Strategic Alliance
Kevin Cox – Support Engineer
Satcom Direct Video Presentation
Who is Satcom Direct?
• Privately held company founded in 1997
• Premier service provider for voice and data connectivity in the
cabin & cockpit to Business Aviation and Government/Military
• Customers in over 133 countries around the world, with 85%
of the Business Aviation market and 100% of the US Military
Aviation market
• 65 employees strategically located throughout the world.
Driven by technology and committed to excellence
Why Satcom Direct?
• Pioneered Business and Military Aviation Services with
Advanced Technology
– Dedicated Engineering Resources for Development of State-of-the Art
Technologies
– Technologies Designed by Satcom Direct® for Satcom Direct® and our
Customers
• Paperless Electronic Invoicing
• Tier II Data Center
• Exclusive Monitoring of Voice and Data Networks
#1 Business Aviation Service Provider for all networks
Company
—Satcom Direct, Inc.
—Focused on Business Aviation and
Maritime
—Main Headquarters
— 1901 Hwy A1A, Satellite Beach FL
— 1.321.777.3000
— Satcom Direct, Inc.
—
—
— Satcom Direct Communications, Inc.
Focused on Business Aviation and Flight
Deck Freedom
Field Office
— Focused on Government and Military Aero
Applications
— Field Office:
— 201 N Union Street, Suite 370, Alexandria VA
— 1.703.549.3009
— Satcom Direct International
— 8285 Perimeter Road S, Seattle, WA (KBFI)
— 1.321.777.1435
— Focused on Europe, Middle East and
Asia
— Field Office
— Farnborough Airport, UK
— Scheduled opening January 2012
Customer Services Support
• Sales and support staff, many whom have over 20 years of
service in the satellite communications industry, and 10 who
hold a pilot’s licenses ranging from private to M/E
commercial.
• 24/7/365 support all aeronautical services. We have hired the
some of the most qualified and experienced avionics
technicians to provide customers the utmost in technical
support and know-how.
• SoS program – on-site visit to any location in the world to fix a
customer’s satcom system at any time.
Current Market
– Targets business aviation and military aircraft (jets)
– Current market leader in cabin
– Aggressively moving to the cockpit
• FlightDeck Freedom
– Unmatched customer service
– Customers demand connectivity
– Global Solution
• Satellite is only avenue for Aircraft Data
Products & Value Added Services
— Global One Number
— Fully integrated with multiple voice calling options to reach the aircraft
— Allows customer to contact the aircraft via a US based 321 phone number
— Customers have the option of a Burum, Netherlands +31 phone number
— ATS Position Reporting
— Customer experincing HF issues can reach radio stations via satcom through
their GON
— Dial GON and press ‘#’ during greeting
— AirCare/Medaire
— Customers can utilize AirCare ACCESS™ or MedAire® Medlink service
— Dial GON and press ‘0’ during greeting
— Choice of multiple trip planning providers
— Alliance of 15 trip planners
— Largest, most pervasive datalink network
— VHF
— Inmarsat
— Iridium
— Lower cost for voice & data services
— Fixed price all-inclusive packages
— Ease of budgeting
— Eliminate overlapping subscriptions
— SD Global Flight Tracker
— Powered by Satcom Direct
— Recognized as best support in industry
— Advanced technologies & infrastructure
SITA VHF Coverage
FDF Datalink Capabilities
• Flight Plan Uplink To FMS
– 15 trip planners supported
• Weather
–
–
–
–
Terminal Weather
SIGMETS
Winds Aloft
Graphical Weather
• Air Traffic Control
– Digital ATIS
– Pre-Departure Clearances
– Oceanic Clearances
• Movement Reports
– Takeoff/Landing Times
• Text Messages
– To email addresses, fax
– Aircraft unique email address,
i.e. N321SD@FDFMail.com
• Cabin Services Status
– Satellite Network Updates
– Phone / Internet Usage
– Outage Notifications
• FANS-1/A
– ADS-C
– CPDLC
SD Flight Tracker
•
•
•
•
Layers
– I-3/I-4 Coverage Regions
– Yonder Coverage Regions
– NEXRAD Weather
– Satellite Imagery
Aircraft
– Zoom to or turn on/off specific
aircraft
Fleets
– Create custom fleet views
– Zoom to or turn on/off specific
fleets
View
– Zoom to designated areas of world
or generate full screen view
SD Flight Tracker
SDFT Features
15
Tracker Mail
•
•
•
Secure access administrated in FDF
Portal
Same coverage as SD Flight Tracker, i.e.
worldwide
Quickest way to get aircraft status and
location
Inmarsat SB200
SB200 Benefits
Near Global Coverage
Secure WiFi access within the Cabin
200 kbps data transfer for email, VPN
& Internet connectivity
iPAD, iPhone, Blackberry and other
Smartphone connectivity
Supports SIP/iSIP Voice Applications
Download Live Weather
Inmarsat SB200 Coverage
Plane Simple
Plane Simple Plus
SBB Position Reporting
— Thrane Aviator series
— Additional source of position
data for SD Flight Tracker
Tools
RSS Outage Notifications
— Individual Billing for data traffic
— Release imminent
— Online user account for purchasing
MB’s, Transaction History, and
Connection History
— Revenue sharing option for
operator
— Custom pricing through PIN code
— Designed for airborne broadband
— Available Today: SBB
— Future Services: Ku, ATG, Ka, Voice
— Mobile Apps for easy Log-in
— iPhone, iPad, Android
Mobile Apps
— MATA - Mobile Access Troubleshooting Application
— Available on Android Market coming soon
— Verify/troubleshot network connectivity
— Automatic email or text message to Satcom Direct Support
— VoIP solutions for managed and
unmanaged configurations
— Highest voice quality , Second Line
— Integrated with Global One Number
— Real time monitoring and configuration
— Used on Yonder and SBB (Streaming)
— Will work with Ka and ATG
— Supports Cisco 7921 & 7925
— Smartphone apps
— Integrates with phones contacts
— iPhone available Now
— Android and iPad coming soon
Gulfstream
Server
Simphonē
Thrane
AVIATOR
EMS
Honeywell
CG-710
CCU-200
Iridium
Iridium
Iridium
Yonder
AMBE2
AMBE2
Swift64 ISDN
Swift64 ISDN
SBB Streaming
SBB Streaming
(32K)
Aircell
Axxess®
EMS
Aspire™
Iridium
Iridium
AMBE
AMBE
AMBE2
AMBE
(32K)
FDF Mobile
•
•
•
•
•
Designed by pilots for aircraft with a broadband
connection with or without a FMS
Maps include: Animated radar, AIRMETs/SIGMETs,
Lightning, PiREPs, METARs/TAFs, Winds Aloft, TFRs,
Infrared and Visible Satellite and Prog Charts
Extensive text product widgets include: METARs, TAFs,
Winds Aloft, PiREPs, AIRMETs, SIGMETs, Area Forecasts
and NOTAMs
Airport Diagrams, Approach Charts, and Sectionals
Comprehensive aviation weather data direct from the
National Weather Service and Environment Canada
PLUS
•
•
•
•
•
•
Pre-Departure Clearances
Digital ATIS
Oceanic Clearances
Position Reporting
Satcom Direct Flight Tracker access
Pre-Departure Clearances via Email
Release at NBAA