SIG Presentation Customer Agenda ■ Introduction ■ What is cloud computing ■ Government and the Cloud? ■ Why SAP Cloud? ■Ariba overview ■ SAP Business ByDesign and Procurement ■ SAP Cloud for Travel Customer Introduction Customer Introduction Who are we? ■Locally based consulting company ■We have serviced the Australian Government since 2003 ■Our SAP Partnership includes, ■Services Partner ■Cloud Partner (including VAR) ■Hosting Partner ■Our consultants understand the Public Sector and are certified in the SAP Cloud Portfolio Customer ■Local SAP Cloud Partner ■Working with SAP Canberra to inform the Australian Government on the benefits and opportunities of cloud computing www.dilbert.com Customer Introduction Why are we here? Introduction How can we help? ■ Public Sector expertise ■ Government policy and process experience ■ Requirements gathering and documentation ■ Implementation services ■SAP Functional expertise including ■ Finance and Procurement ■ Grants Management and Contract Management ■ SAP Technical expertise ■ SAP On Premise and Cloud integration Customer What is cloud computing? Customer ■ “Cloud computing is a type of internet computing where different services -- such as servers, storage and applications -- are delivered to an organisation's computers and devices through the Internet” ■ 45 Cloud Computing Terms Defined ■ SAP – SAP Cloud Strategy Whiteboard ■ Salesforce – What is cloud computing? ■ Microsoft – Cloud computing ■ Cloud Commerce – Cloud Computing explained Sources Webopedia and YouTube Customer What is cloud computing ? Definitions and terminology ■ Cloud computing providers offer their services according to several fundamental models: ■ Infrastructure as a service (IaaS), ■ Platform as a service (PaaS), and ■ Software as a service (SaaS) ■ IaaS is the most basic and each higher model abstracts from the details of the lower models Source Wikipedia Customer What is cloud computing ? Service Models ■Cloud computing providers typically deploy their services several ways: ■Public cloud ■Private cloud (includes Community Cloud) ■Hybrid cloud Customer What is cloud computing ? Deployment Models Government and the Cloud Customer ■ Goal: The Australian Government will be a leader in the use of cloud services to achieve greater efficiency, generate greater value from ICT investment, deliver better services and support a more flexible workforce. ■ Key Action: Australian Government agencies will consider cloud services for new ICT procurements. Agencies will choose cloud services where the cloud service represents the best value for money and adequate management of risk compared to other available options Source: Australian Government Cloud Computing Policy v2 Customer Government and the Cloud Government policy Government and the Cloud Key considerations ■ Value for money ■ Adequate security ■ Delivering better services ■ Improving productivity ■ Achieving greater efficiency ; and ■ Developing a more flexible workforce Customer Government and the Cloud Data security and sovereignty ■ In early July 2013 the Attorney-General released the Australian Government policy and risk management guidelines for the storage and processing of Australian Government information in outsourced or offshore ICT arrangements under the Protective Security Policy Framework Customer ■ Australian Government ■ Department of Immigration – SuccessFactors ■ Department of Infrastructure – SuccessFactors Recruitment ■ NSW Government ■ NSW Trade and Investment – Business ByDesign and locally hosted payroll. Over 8500 users. ■ Victorian Government ■ Victorian State Government – Uses the Ariba Network to build an eServices Register for its ICT suppliers. Customer Government and the Cloud Who’s moving to the cloud Why SAP cloud? Customer Why SAP cloud ? SAP is a cloud leader ■ Strategic and trusted supplier to Australian Government ■ SAP delivers the right mix of cloud, hosted, and on-premise technology based on your needs. ■ Most comprehensive cloud portfolio ■ 29 million users in the cloud ■ Largest cloud implementations in the world ■ Over 1 million businesses on the Ariba® Network ■ Proven cloud implementation and support methodology ■ Plug and Play integration with SAP on premise solutions Customer Why SAP cloud ? SAP uses local data centers ■ SAP’s cloud hosting facility is located at Equinix’s hosting center in Sydney, Australia. ■ Federal Government certified panel facility ■ Australia Data Center of the Year award (2011, 2012) ■ ISO 27001 certified ■ Hosts the growing electronic payments industry, including payment gateways, aggregators, banks and network providers Customer SOCIAL COLLABORATION Drive effective people collaboration by natively integrating social capabilities into business processes PEOPLE CUSTOMER • Drive workforce strategies and insights with confidence • Empower employees to take charge of their performance and career • Optimize HR operations across geographies, organizations, and employee types • Engage your customers in a whole new way, from prospect to promoter • Guide your customers in the right direction with predictive and industry insights, while delivering a seamless experience • Grow business with your existing customers and find new customers MONEY • Drive real-time, intuitive financial insights to everyone across the business • Ensure compliant accounting and financial reporting for global enterprises • Optimize finance operations to improve efficiency, working capital, and mitigate risk SUPPLIER • Realize sustainable savings and reduced supply chain risk driving sourcing optimization • Increase visibility and compliance across your procurement processes • Inform your business with spend analytics and supplier performance insights BUSINESS COLLABORATION Improve the way you buy, sell, and manage cash by connecting, collaborating, and transacting with all your global trading partners Customer SAP Cloud Portfolio SAP Cloud Portfolio SuccessFactors PEOPLE Core HR Cloud Employee Central Employee Central Payroll Performance Cloud Provides the industry’s only true end-to-end human capital management (HCM) platform delivering talent management, core HR, and workforce analytics in the cloud Performance & Goals Compensation Succession & Development Learning Cloud Recruiting Cloud HR Analytics Cloud Workforce Analytics Workforce Planning Customer SAP Cloud Portfolio Cloud for People Cloud for Customer CUSTOMER Customer for Cloud • Cloud for Customer • Cloud for Sales • Cloud for Service •SAP Cloud for Customer integrates with SAP ERP on premise SAP CRM on-premise and SAP Jam for social collaboration. •The focus is on the user experience and support for mobile device delivery, such as the iPad and Smartphones. • Cloud for Social Engagement • Social Media Analytics by Netbase Customer SAP Cloud Portfolio Cloud for Customer Financial Cloud MONEY Financial Cloud • Cloud for Financials • Cloud for Travel • Invoice Pro (Ariba) • SAP Business ByDesign • SAP Business One Cloud • Streamline accounting processes and increase overall efficiency • Gain transparency and insight into financial performance • Deliver business insights directly to the mobile device • Achieve real-time visibility into your cash flow and liquidity • Control travel expense cost and improve compliance with corporate policies Customer SAP Cloud Portfolio Cloud for Money Ariba Solutions and Network SUPPLIER Sourcing Cloud • Sourcing Pro • Discovery • Contract Pro • Supplier Information Management Procurement Cloud • Buyers can quickly discover new sources of supply • Sellers can easily transact with new buyers • Procure-to-Pay Pro • Services Procurement • Procurement Content • Connected to a diverse network of high-quality suppliers, Spend Analytics Cloud • Spend Visibility • Contracting and procuring in ways that ensure compliance. Customer SAP Cloud Portfolio Cloud for Supplier Customer Ariba overview Ariba Solutions ■Spend Analysis ■Sourcing ■Discovery for Buyers ■Contract Management ■Supplier Management ■Invoice Management : Achieve compliant, electronic invoicing on a global scale – for faster approval cycles, dramatically lower processing costs, increased discount capture, and near-zero exceptions. Customer Your Applications Your Trading Partners PO & Invoice Automation Procurement Content E-Transactions Invoice & Status Against Contracts Services Invoicing Catalogs Sourcing Discounting Analysis. Sourcing & Contracts Dynamic Discounting 1+ million $450B Trading Partners In Annual Commerce >60% Global 2000 use the Network 65+ million 190 40+ million Annual Invoices Countries Annual Purchase Orders Customer Ariba overview The Ariba Network Ariba overview Ariba Network Growth Customer Ariba overview ANZ Customer snapshot DEECD, DTF, DBI Customer Ariba overview Buyers and sellers benefit Buyer Value Seller Value 5-32% Revenue increase Cash & Discount Mgmt 1-8% Spend savings Sales & Marketing Compliance $3-20 Savings/ Document 3-9% Process savings Increased Revenue AP Process Processing Orders Total savings 15-75% Process savings Total saving AR Process Procurement Process Sourcing 15-75% Time savings Faster Payment Customer Ariba overview SAP and Ariba integration Rapid Deployment Solutions Product Catalog integration (for SAP MM & SRM) Mater data and process integration to ERP; SAP ERP data to the Ariba Network Purchase Order & Invoice Automation SAP ERP data to the Ariba Network for Purchase Order and Invoice Automation* Ariba Network RDS: Supporting “procure-to-pay” and “order-to-cash” processes SAP NetWeaver Process Orchestration Leverage preconfigured integration for the procure-topay process and Ariba Procurement Content Get there in as little as 4-6 weeks! Customer Buyers Manual Paper-based Collaboration Point to Point EDI, Portals & Single Process Solutions Suppliers Higher Operating and Supply Chain Costs High Prices & Missed Sales Opportunities Your Company Wasted Time and Resources Delayed Payments, Overpayments, and Missed Discounts, Slow Cash Flow Limited Visibility and Elevated Risk Customer Ariba overview Common issues ■ Go Paperless to Reap the Benefits of the Ariba Network Achieve compliant, electronic invoicing on a global scale – for faster approval cycles, dramatically lower processing costs, increased discount capture, and near-zero exceptions. Shorten approval cycles and improve productivity Eliminate 70% or more of related costs Improve discount capture by more than 100% Enable all of your suppliers to participate Comply with regulatory requirements Customer Ariba overview Invoice Management - Cloud Procurement Ariba overview Invoice management Accounts Payable Invoice Automation Electronic POs ERP Finance, Treasury IT Organization Invoice Conversion Customer Invoice Conversion ■ Capture: Ariba converts your paper invoices so you can Invoice Automation digitally process them with your e-invoices in a single, touchless invoice stream. Then we’ll help you convert high-paper-volume suppliers to electronic invoicing to cut your costs. ■ Comply: Ariba Invoice Professional is the user-friendly workflow solution specifically designed for AP. It’s preconfigured with best practices for invoice review, approval, and exception management. ■ Settle: Once you’re managing e-invoicing through Ariba Network connections with your suppliers, with greater visibility and control, you’ll be able to settle payments using mutually beneficial, collaborative tools that optimize working capital while capturing more discounts. Customer Ariba overview Invoice management The best invoice solution is the one that is TOUCHLESS! Ariba Smart Invoicing drives auto post rates of 98% compared to less than 60% with other solutions Lower AP Cost Faster Cycles Lower Risk Invoice Number Customer PO Account Coding P2P 98%... Touchless Network Contract & Receipt Match Adapter AP Pay Price & Tax Compliance Sub Total & Total Amount GST/VAT Compliance Bill To / Ship To PO & POLine Match PO Number PO-Line Change Buyer Match (non PO) Line & Total Consumption Thresholds Shipping & Tax Thresholds Supplier Invoice Requestor (Non PO) UOM & SKU Change Supplier Supplier Invoice Date Currency Match VAT / GST IDs Faster billing and receivables processing at lower cost Customer Ariba overview How Invoicing Pro Works Ariba overview Invoicing Pro – Level I Validation Basic field-level existence and PO and non-PO verification Immediate and clear explanation of level I exceptions Customer Ariba overview Invoicing Pro – Level II Validation Immediate and clear explanation of level II exceptions 37 © 2010 Ariba, Inc. All rights reserved. Customer Ariba overview Invoicing Pro – Level III Validation Advanced account coding, matching, compliance & workflow Tax Variances Account Code Variances Goods Receipt & Contract Match (3 & 4-way match) Variances Customer Ariba overview Invoice Approval One Click Access to All Information Configurable Header and Line Level Exceptions Auto Match to PO Line Items and Receipts Configurable Approval Workflow Approvals available Online, Outlook, And Blackberry When approved Supplier automatically paid via ERP Customer SAP Business ByDesign and Procurement Customer Request Invite Bidders Quote Publish Request for Quotation Receive Quotes Award Evaluate Quotes Contract Award Quotes Communicate Decision Create and Approve Contract Monitor Contract Bundling of multiple sourcing requests into single request for quotation of different types such as basic requests for information, complex requests for quotations, and contract negotiations leads to higher volume and less transactions. Integration into entire supply base as well as to external supplier directories combined with automatic bidder proposal allows easy identification of most suitable bidders Collaboration support through bidder communication using integrated SAP Interactive Forms software (by Adobe®) Seamless integration of request for quotation and contract management enables direct contract creation out of awarded supplier quote. The single access point for contract information including built-in alert for expiring contracts makes it easier for buyers to prepare, analyze, and monitor contracts throughout the entire life cycle. Built in analytics and reports gives immediate access to strategic reporting information such as contract usage and maverick spend. Customer SAP Business ByDesign Strategic Sourcing scenario ■ Employees can use the Self-Service Procurement business package to create and manage their own requests for supplier catalogue items or non-catalogue items using shopping carts. Processing Shopping Carts Create an advanced shopping cart Track a shopping cart Approve a shopping cart Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Confirming Goods and Services Receipts ■ Saves time and effort as requests are sent immediately to purchasing, and buyers convert the request directly to a purchase order with minimal or no manual effort. The optional approval process allows you to review and control your employees' spending. Customer SAP Business ByDesign Self Service - Shopping cart Initiate Source and Bundle Execute Procure Initiate RFQ Processing Create Purchase Order Send Purchase Order Acknowledge Purchase Order Perform Services Settle Record Time Receive/Verify Supplier Invoice Pay Invoice Post to Ledger • Automated sourcing and purchase order creation, triggered from the project • Efficient collaboration with all parties involved in your project within your company and beyond • Time recording, monitoring, and confirmation of work performed by external service providers • Payments to suppliers are highly automated to achieve the highest possible payment discounts taking the current liquidity situation into consideration • Built-in analytics that enables the purchasing department to monitor the lifecycle of the external service provider Customer SAP Business ByDesign Project procurement SAP Cloud for Travel and Expenses Customer ■ Better manage your business travel – from booking to receipt capture to expense reimbursements – with this efficient, cloud-based solution. ■ Manage your travel anytime, anywhere - even from your mobile device ■ Stay within your corporate travel policies with real-time guidance and alerts ■ Submit receipts and reconcile expenses remotely - for faster reimbursement ■ Integrates with SAP ERP FI and SAP ERP HCM to leverage financial processes for faster expense reimbursement and cash management Customer SAP Cloud for Travel Key benefits SAP Cloud for Travel Business Scenario Customer SAP Cloud for Travel Key features ■ You can access the SAP Cloud for Travel mobile apps using the following: Tablets (Apple iPad) Smartphones (Apple iPhone, RIM BlackBerry, Android) ■ 20+ country versions ■ 8 Language versions (including Chinese, French, Spanish) Customer SAP Cloud for Travel ERP integration ■ YouTube – ERP integration overview ■ The following table provides an overview of the supported data replication scenarios: Customer SAP Cloud for Travel Posting Customer SAP Cloud for Travel 3rd party integration Customer Questions? Customer For more information or if you want to trial a system contact: Name: Simon Mann Phone: 0403 959 154 Email: simon.mann@redbackconsulting.com.au Thank You! Customer Cloud key trends ■ Hybrid Cloud ■ More Growth of Mobile Cloud Computing ■ We will see an ever increasing trend of people working from home, and using their own device ■ Increased Importance of Cloud Security ■ Rise of the Geopolitical Cloud ■ Arrival of Social in all Cloud Solutions Customer