Dydd Iau, 30 Awst 2012 Thursday, 30 August 2012 CYFLWYNIAD I E-RECRIWTIO E-RECRUITMENT INTRODUCTION Darren Sidell Swyddog Datblygu System AD Adnoddau Dynol HR Systems Development Officer Human Resources What is e-Recruitment (1)? • An online service for potential candidates to: – – – – – – – – Search for jobs View job details Apply for jobs Monitor progress of their application Arrange interviews Receive & accept offer On-boarding Give feedback What is e-Recruitment (2)? • An online service for recruiters to: – Build a vacancy – Approve a vacancy – Advertise a vacancy • Links with Job Boards • Facebook / Twitter etc - Monitor applications Shortlisting Arranging interviews Making appointments On-boarding - And so much more….. What e-Recruitment is NOT…!! • A direct replacement for e-Work – Although it will replace the Post Authorisation process for all advertised posts (at first) Why do we need e-Recruitment? Current Process e-Work Post request e-Work Auths HR Email application received Agresso Applicant record created HR Arrange Interviews by email / phone Appointment made e-Work New staff member commences employment e-Work Advert Candidate Downloads form & FP or Packs sent out. Application forms printed Shortlisting Agresso Updated HR Contract issued (e-Work) Agresso HR Record Created Advert Agency and Bangor Job Website Agresso Vacancy Record Created Equal Opps section numbered, removed & entered in Agresso Shortlisting packs produced Contract Pack printed and posted Signed Contract and Personal Info Sheet Returned (eWork) Why do we need e-Recruitment? • • • • Between 250-300 advertised posts a year ~5000 applications ~1000 application packs sent out ~£250k advertising costs Why did we need e-Recruitment? Future Process Identify Vacancy ? All steps in e-Recruitment New staff member commences employment Summary of objectives • Eliminate inefficiencies in our current processes and systems • Automate parts of the process to reduce administrative burden on staff • Create a positive candidate experience. • Shorten time-to-hire and time to offer acceptance to ensure highest quality hires • Reduce our advertising spend • Reduce reliance on agencies for both permanent and temporary hire through the use of talent pools. • Future proof our recruitment processes against technical / social developments • Improve recruitment metrics and HR data quality. • Automate reporting processes and collect detailed management information. • Offer the potential for collaboration or shared services with other HE institutions or even organisations outside the sector. • Widen the candidate pool to ensure top quality appointments Lumesse TalentLink • Software as a service – Cloud computing – Configured service to our requirements • Multilingual • Configurable post-implementation How can TalentLink help? • Standardise – Templates for Job Descriptions / Person Specifications – Templates for Adverts – Templates for Application Forms • • • • • • • Remove duplication Automation Real-time applications monitoring Equality monitoring Fully Bi-lingual Service Filter questions / Auto scoring Talent pools What about Paper applications? • Continue to accept paper applications for all types of posts for accessibility reasons. • Applications will be scanned and uploaded Demo 1: A quick look at jobs.bangor.ac.uk Approval Process Workshops • Focus on Job Approval Process • Not driven by failures Process Transformation • Moved from sequential to parallel approvals • Multiple Processes Transformation Approvals • College / School / Department Recruiter approves by submitting the job requisition • Exec Approval first • HR / Planning / Finance process in parallel – NB: Rejected does not mean Rejected!! • Once fully approved, Contract details are locked but other information can be edited if necessary. Types of Users • Standard Roles: – – – – – – College / School / Department Recruiters Exec Approvers HR / Planning / Finance Approvers HR Officers HR Recruiters Panel Members • Other Roles (for special cases): – College / School / Department Job Creator – College / School / Department View only College / School / Department Recruiter Actions • • • • • • • • • • Create Job Requisitions Submit Job Requisitions for approval Edit Job Requisitions Approving advert costs – Via internal messaging system Requesting Panel members to be set up Liaise with HR Recruiters Monitor applications Communicating with Panel members Action the shortlist in the system Completing the appointment form for the successful candidate First steps… • Identify vacancy / new post • Think about Job Title, Role Profile / Grade, Contract dates, Reporting Lines, Funding etc • Use templates to build Job Description and Advert text • Login to TalentLink • Create new Job requisition • Begin filling out form • Either – Complete all and submit for approval or – Save to complete/amend and submit at a later date Demo 2: Creating a Job Requisition Important things to remember • The one field you MUST get right, is the Request Type field as this drives the whole approval process. – If in doubt, always go for the max. number of funding options. • You are responsible for selecting the approvers for each job by name. • By submitting a job for approval, you are giving approval for the job at the College/School/Department level. From e-Work to TalentLink • • • • Post request Job Requistion Folder Ref Job Number (BU00000) Job Ref Job Number (BU00000) Department Organisational data / Department • Advert text needed at beginning of the process (but not needed at all for internal only adverts!) • Candidates receive automated email communications including an electronic offer email. What happens next? • Your user accounts will be created in the next few days and you will receive an activation email as follows: From: Subject: hr-systems@bangor.ac.uk e-Recruitment : Cyfrif Actifiant / Account Activation This is a bilingual message, please scroll down for English Annwyl Jo Bloggs, Gallwch rwan ddefnyddio eich cyfrif TalentLink ar gyfer Prifysgol Bangor. Dilynwch y linc i gwblhau y broses gofrestru. Diolch yn fawr Systemau AD (Darren Sidell & Jade Luke) Adnoddau Dynol Prifysgol Bangor --------------------------------------------------------------------------------------------------------Dear Jo Bloggs, You can now activate your TalentLink account for Bangor University. Follow the link to complete the registration process. Many Thanks, HR Systems (Darren Sidell & Jade Luke) Human Resources Bangor University Training • Training will be given on a 1-to-1 basis as and when each area has identified their first job. • Comprehensive User guides are available here: – www.bangor.ac.uk/humanresources/systems • REMEMBER: All Advertised jobs to go through eRecruitment by the end of September 2012! Which System should I use? Advertised (External or Internal) Not Advertised New Post e-Recruitment e-Work Fill a vacant existing Post e-Recruitment e-Work Bucket post (e.g. Domestics / PTL) N/A e-Work Fixed Term Contract Extension N/A e-Work Request Type This is likely to be enforced from 1 October 2012 Future plans • • • • Talent Pools Part-time Lecturers Domestic / Catering Staff Short-term contracts (< 3 months) • Time permitting! Demo 3: A quick look at the live system Questions / Discussions