DEVELOPING HUMAN CAPITAL
FOR THE GLOBAL SUPPLY
CHAIN
College of Business and Public Policy
Dr. Philip M. Price
Department of Logistics
University of Alaska
Human Capital Development:
T-KASE & the Knowledge Worker
We as Knowledge Workers of today’s Information Age have an
individual T-KASE, which we must constantly and vigilantly develop
and expand.
 T = Talents
 K = Knowledge
 A = Attitude
 S = Skills
 E = Experience
Once upon a time:
STEPMOTHER CEO
DAUGHTER
FINANCE
EXTERNAL
SUPPLIERS
PURCHASING
AND SUPPLY
MANAGEMENT
STEP-SISTER
CINDERELLA
LOGISTICS
MANUFACTURING
/SERVICE
SUPPORT:
INVENTORY
CONTROL,
WAREHOUSING
EXTERNAL
SHAREHOLDERS
DAUGHTER
MARKETING
PHYSICAL
DISTRIBUTION:
PACKAGING,
TRANSPORTAT
ION
EXTERNAL
CUSTOMERS
Why Should All Organizations Develop
Their Logistics and Supply Chain
Management Employees?
Are at the core of:
• Minimizing costs of their product or
services
• Maximizing their customers’ experience
by exceeding their expectations
I don’t know what this
logistics is, but I want
some of it.
Admiral Ernest J. King
Chief of United States Naval Operations
1942
Supply chains are complex with multiple suppliers, warehouses, manufacturing
facilities, distribution centers, and retailers…
Supplier 1
Supplier 2
Supplier 3
Supplier 4
Supplier 5
Manufacturing
Facility 1
Transportation Industry
warehous
e
warehous
e
(in China)
Manufacturing
Facility 2
Retailer 1
Distributio
n
Center 1
Service Industry
(in Mexico)
warehous
e
warehous
e
Manufacturing
Facility 3
Distributio
n
Center 2
Distributio
n Center 3
End User 2
Retailer 2
End User 3
Retailer 3
End User 4
End User 5
Retailer 4
End User 5
(in Ohio)
FLOW OF RAW MATERIALS
End User 1
FLOW OF FINISHED GOODS
$$$ FLOW OF FINANCES $$$
FLOW OF INFORMATION
LOGISTICS MANAGEMENT
INBOUND
PROCESSES
INTERNAL
PROCESSES
PHYSICAL
DISTRIBUTIO
N
MANAGEMEN
T
MATERIALS
MANAGEM
ENT
-MANUFACTURING
SUPPORT
PURCHASIN
G & SUPPLY
MANAGEME
NT
-BUYING
-MARKET
RESEARCH
SUPPLIER
S
RAW
MATERIALS &
INPUTS INTO
PRODUCTION
OUTBOUND
PROCESSES
INTERNAL
WAREHOUS
E
MANAGEME
NT
-MATERIALS
HANDLING
-INVENTORY
MANAGEMENT
FINISHED
GOODS
WAREHOUS
E
MANAGEME
NT
TRANSPORTA
TION
EXTERNAL
DISTRIBUTI
ON CENTER
MANAGEME
NT
-PICKING
-PACKAGING
-ORDER
PROCESSING
MANUFACTU
RING
PROCESS
SUPPORT
FINISHED
GOODS
ISSUANCE
CUSTOME
RS
   THE PHYSICAL FLOW OF GOODS   THE PHYSICAL FLOW OF GOODS   THE PHYSICAL
FLOW
OF GOODS
    The Associated Flow of Information  
   The Associated Flow of Information   
The Associated
Flow of Information
 Flow of Finances  Flow of Finances 
 Flow of Finances  Flow of Finances 
A MAP OF LOGISTICS MANAGEMENT
DEPARTMENTS WITHIN AN ORGANIZATION THAT FORM THE CORE
EXTERNAL SUPPLY CHAIN
MANAGEMENT TEAM
MARKETING
DEPARTMENT
FINANCE
DEPARTMENT
LOGISTICS
DEPARTMENT
MANUFACTURING OR HUMAN RESOURCE
MANAGEMENT
SERVICE
DEPARTMENT
DEPARTMENT
COURSES AVAILABLE AT THE
UNIVERSITY OF ALASKA
ANCHORAGE
Career Path in Logistics and Supply Chain
Management
Strategic Management
Level
Tactical Management
Level
Supervisory Level
Specialist/Operator Level
Masters in Global Supply
Chain Management
LOG A661: Supply Chain Strategic
Planning
Manufacturing
Supplier 1
Supply chains are complex with multiple suppliers, warehouses, manufacturing
facilities, distribution centers, and retailers…
Facility 1
Retailer 1
End User 1
warehous
(in China) Chain Knowledge
LOG A662:
Supply
e
End User 2
Supplier 2
Management
Retailer 2
warehous
Manufacturing
Distributio
n
Center 1
End User 3
e
LOG A663:
International
Supply
Chain
(in Mexico)
Retailer
3
End User 4
warehous
e
Management
Supplier 4
Supplier 3
Facility 2
Distributio
n
Center 2
Manufacturing
Facility 3
Distributio
n Center 3
End User 5
LOG A664: Supply
Chain
Management
End User 5
(in Ohio)
Leadership
warehous
e
FLOW OF RAW MATERIALS
Retailer 4
FLOW OF FINISHED GOODS
LOG A665: Supply
Chain Measurement
$$$ FLOW OF FINANCES $$$
FLOW OF INFORMATION
Career Path in Logistics and Supply Chain
Management
Strategic Management
Level
Tactical Management
Level
Supervisory Level
Specialist/Operator
Level
Undergraduate in Global
Supply Chain
Management
LOGISTICS
LOG A378:
LogisticsMANAGEMENT
and Supply Chain
INBOUND
INTERNAL
OUTBOUND
Management
PROCESSES
PROCESSES
PROCESSES
PHYSICAL
DISTRIBUTIO
N
MANAGEMEN
T
MATERIALS
MANAGEM
ENT
LOG A379: Transportation
Management
-MANUFACTURING
SUPPORT
LOG A 415: Purchasing Management
PURCHASIN
G & SUPPLY
MANAGEME
NT
-BUYING
-MARKET
RESEARCH
INTERNAL
WAREHOUS
E
MANAGEME
NT
-MATERIALS
HANDLING
-INVENTORY
MANAGEMENT
FINISHED
GOODS
WAREHOUS
E
MANAGEME
NT
TRANSPORTA
TION
EXTERNAL
DISTRIBUTI
ON CENTER
MANAGEME
NT
-PICKING
-PACKAGING
-ORDER
PROCESSING
LOG A416: International Logistics and
Transportation Management
SUPPLIER
S
RAW
MATERIALS &
INPUTS INTO
PRODUCTION
MANUFACTU
RING
PROCESS
SUPPORT
FINISHED
GOODS
ISSUANCE
CUSTOME
RS
   THE PHYSICAL FLOW OF GOODS   THE PHYSICAL FLOW OF GOODS   THE PHYSICAL
FLOW
OF GOODS
    The Associated Flow of Information  
   The Associated Flow of Information   
The Associated
Flow of Information
LOG A417: Materials Management
 Flow of Finances  Flow of Finances 
 Flow of Finances  Flow of Finances 
A MAP OF LOGISTICS MANAGEMENT
Career Path in Logistics and Supply Chain
Management
Strategic Management
Level
Tactical Management
Level
Supervisory Level
Specialist/Operator
Level
AAS in Logistics Operations
60 CREDITS
Undergraduate Certificate
in Logistics 30 CREDITS
Occupational Endorsement
in Logistics 15 CREDITS
LGOP A110:
Logistics,
Information, and
LOGISTICS
MANAGEMENT
Customer
Service
INBOUND
INTERNAL Operations
OUTBOUND
PROCESSES
PROCESSES
PROCESSES
LGOP A120: Warehouse Management
and Inventory Control
PHYSICAL
DISTRIBUTIO
N
MANAGEMEN
T
MATERIALS
MANAGEM
ENT
-MANUFACTURING
SUPPORT
LGOP A125: Transportation Services
PURCHASIN
G & SUPPLY
MANAGEME
NT
-BUYING
-MARKET
RESEARCH
INTERNAL
WAREHOUS
E
MANAGEME
NT
-MATERIALS
HANDLING
-INVENTORY
MANAGEMENT
FINISHED
GOODS
WAREHOUS
E
MANAGEME
NT
TRANSPORTA
TION
EXTERNAL
DISTRIBUTI
ON CENTER
MANAGEME
NT
-PICKING
-PACKAGING
-ORDER
PROCESSING
LGOP A160: Purchasing and Supply
Management
LGOP A235: Transport Operations
Management
A MAP OF LOGISTICS MANAGEMENT
SUPPLIER
S
RAW
MATERIALS &
INPUTS INTO
PRODUCTION
MANUFACTU
RING
PROCESS
SUPPORT
FINISHED
GOODS
ISSUANCE
CUSTOME
RS
   THE PHYSICAL FLOW OF GOODS   THE PHYSICAL FLOW OF GOODS   THE PHYSICAL
FLOW
OF GOODS
    The Associated Flow of Information  
   The Associated Flow of Information   
The Associated
Flow of Information
 Flow of Finances  Flow of Finances 
 Flow of Finances  Flow of Finances 
Career Path in Logistics and Supply Chain
Management
Strategic Management
Level
Tactical Management
Level
Supervisory Level
Specialist/Operator
Level
Masters in Global Supply
Chain Management
Undergraduate in Global
Supply Chain
Management
AAS in Logistics Operations
60 CREDITS
Undergraduate Certificate
in Logistics 30 CREDITS
Occupational Endorsement
in Logistics 15 CREDITS
Experience at the Coal-Face?
Developing the Human Asset from This….
To This…….
Final Thought…
If you think education is
expensive,
Try the cost of ignorance…