ePic® Solutions Presentation
A Truly Simple Cargo System
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Revolutionize cargo handling across the value chain
Eliminate warehouse and documentation processes
100% online payment and self-service
Promote paper-free process
Meet IATA Cargo 2000 in real time
Increase customer loyalty
Achieve excellent employee experience
Where We Are Today
CASnet
ePic
Portal
ePic
Mobile
WH
ePic
Cloud
Internal Control
Messaging Platform
Paradigm Shift
New Horizons
Centralized Cash Collection
Messaging Integration
Mobile-tech Equipped WH
Interactions across the value chain
Centralized Billing
Online Payment
Paper-free Processes
Mobile device app empowerment
Internal Control
Track and Trace
Warehouse-centric Ops.
Collaborative tools
Visibility into Cash Collection Auto-notification
Customs release info
Op. Consolidation by function FWB/FHL/AES generators
Full Visibility
Customer Stickiness x 10
Cargo Community
Automating the Air Cargo Business
SLA / C2K compliance
Dash Board & Op. reports
Shipment POD
Cargo station statistics
Flight and cargo status
Mobile cargo warehouse
management
•Mobile Cargo Acceptance
•Mobile Cargo Buildup
•Mobile Cargo Check-in
•Mobile Cargo Delivery
•Cargo Security
•iPod/Touch Camera
ePic
Mobile
WH
Terminal service fee collection
Operation stats and billing
Analytics and reports
Accounting reconciliation
Business intelligence
Decision Support Tools
Airline
Portal
ePic
Portal
ePIC
ECOSYSTEM
CASnet
OP Dash
Board
Trace & Track
Auto-notification
Online TSC payment
Online Carrier Certificate
Cargo visibility in entire throughput time
eCloud
EDI messaging platform
FWB /FHL and AES generation
ePic participant collaboration
Terminal traffic report
Smartphone-based Apps
Cargo Community
Flight level overview
AWB level detail
Import cargo management
Import AWB manager
Export cargo management
Export AWB manager
C2K and SLA compliance
Discrepancy report and more…
ePic, a unifying e-business platform, enables broad collaboration within and beyond the
organization. ePic provides an ecosystem where both our employees and vertical business
partners are empowered to operate in a much smarter, more dynamic and connected way.
Before:
26
steps / activities
After:
11
steps / activities
“Not just improve, but eliminate processes”
Connecting the Stakeholders
Real Time Monitoring
-Breakdown status
-Build-up status
-Dock traffic / Trucker waiting
-Discrepancies and photos
Cargo Airport Services
Easy Access to critical data
-Proof of delivery
-Breakdown Reports
-On-hand freight
-Booked but not received
-Transfer freight
Airline
Alerts & Visibility
-Freight on flight
-Freight available for p/u
-Charges due
-Freight delivered…
Forwarder/Broker/Trucker
Connecting the Stakeholders
Real Time Monitoring
-Breakdown status
-Build-up status
-Dock traffic / Trucker waiting
-Discrepancies and photos
Cargo Airport Services
Easy Access to critical data
-Proof of delivery
-Breakdown Reports
-On-hand freight
-Booked but not received
-Transfer freight
Airline
Alerts & Visibility
-Freight on flight
-Freight available for p/u
-Charges due
-Freight delivered…
Forwarder/Broker/Trucker
ePic Portal Participation
• We collect ISC for 75 CAS
Airlines online
• More than 2200 forwarders
have paid online representing
52% of total ISC and 46% of
storage
• Nationwide participation in 12
stations (JFK, EWR, IAD, PHL,
ORD, MIA, FLL, IAH, DFW, SAT,
SEA, SAN)
• 100+ new signups per month
*May 2014 Stats
ePic Portal: Forwarder Response
“The industry needs a handling
agent that moves with the times.
Very impressive!”
-Kuehne- Nagel
“This is so forward
thinking. Everybody
should start doing things
like ePic”
- Geodis Wilson
“It is about time someone used modern
technology and came up with some
solution, and ePic did exactly what we
waited for a long time.”
- Kintetsu
“ePic system makes it
possible for me to have our
overseas counterpart to do
and see things which only
we used to be able to do.”
- Worldnet International
“ePic is something we are very
interested in using.”
- Expeditors
“We wish all the airlines did
this.”
- Panalpina - IAD
“I was particularly impressed by your on-line settlement
capabilities when taken into consideration relative to this
industry and the structure by which business has traditionally
been done , you really may have created a very interesting
business opportunity in addition to creating a simple
convenient e-solution to what was / is in most places a very
archaic process.
-Tom Presnail / C2K
“Your system works – this morning our
messenger tried to get carrier certificate
from the window, but failed. After I learned
the news, I went to ePic system and was
able to print it right away.”
- DB Schenkers
“We watched your ePic
Intro movie and are very
impressed by how much we
can do using your customer
support portal ePic”
- HNR Freight Logistics
Inc.
“ePic helps both you and us, actually everybody
in the chain.”- Nippon Express
“I wish I had the same system
like ePic so my customers can
pay online too. It is so easy.”
-VIP Express Shipping
“We really appreciate
what CAS is doing for
us.”
- UPS`
.. and it is truly amazing how you managed to cover so much process
improvement potential in such an accessible and (for the internal and
external users) simplistic solution.
CAS not only modernizing, you are revolutionizing an industry. Instead
of complicating things , CAS created a tool that is as high-tech as it is
user-friendly. While all industries build on automating and
centralizing at cost of service, you are introducing tools which do
nothing but make things easier and more visible for literally all
involved
PANALPINA
“We are truly amazed by, and
gratified to be using, this VERY
EFFICIENT and CUTTING
EDGE system! It is, no doubt, the
new "industry standard," and it's
up to your competitors to try and
emulate it!”
– Dennis Klainberg, President,
Berklay Cargo
“Another breakthrough milestone put forward by
CAS.”
- Kintetsu
“We are so glad to hear
when CAS handles the
cargo because their
system makes it so
easy for us to perform
payments.”
- Superior Brokerage
“System is wonderful. It
is so easy to make ISC
payment now.”
- World Courier
Mobile Warehouse Solution
Benchmarked against leading industry systems
Import
Functions of CargoSpot
• AMS*
• ULD Control
• Flight Scheduling*
ePic Functions
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Messaging Engine
Monthly Billing & Cash Collection
Flight Prioritization
Freight location input from iPad
Delivery & Signature capture from
iPad
FSU (ARR, RCF, NFD, AWD, DLV)
IRP – Irregularity Reporting
Consignee recognition
Automated Notifications
AWB notes
Discrepancies and photos
Carrier Certificates
Inventory
Mobile Warehouse Solution
Benchmarked against leading industry systems
Export
Functions of CargoSpot
• ULD Control
• NOTOC
ePic Functions
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Build-up Prioritization
Universal Acceptance
Automatic IAC # verification
Data Capture (FWB, FHL)
Drag and drop ULD Manifestation
from iPad (FFM)
FSU (RCS, MAN, DEP)
Automatic Notifications
AWB notation
Discrepancies and integrated
camera app
Drag Sheet / Manifest Reports
Special Handling Code (SHC)
Wireless ULD Tag Printing
Simplified Architecture
Airline System Holistic Approach
Built on a rich collection of
user stories from a portfolio of
80+ GHA contracts
ePic Forwarder Portal
CASnet
ePic Airline Portal
ePic Mobile
Warehouse
Operations level apps
Billing
Reporting
ePic Messaging Engine
Customer facing apps
Messaging platform
C-Imp
Communication via C-Imp
messaging with airlines
No direct integration with
airline systems
CAS
Cargospot
Airline AMS
System
Airline AMS
System
Mobile Warehouse Solution
Fast Delivery Process
Week
1
2
3
4
Setup Wireless Infrastructure
Mount iPads
Setup
iPads
A/L
Configure
Msging Software
Self Training - video
Process
Workshop
Start Office
Functions
Go Live
PLAN
GO
LIVE
F/U Training &
Monitoring
ePic Mobile Warehouse Demonstration
Thank you!
LEADERSHIP
INNOVATION
EXPERTISE