McAID an integrated information management system TOPS/FSN Network Food Security Conference September 19-23, 2011 Maputo, Mozambique Content 1. About McAID 2. Current uses 3. Potential uses 4. Experiences 5. Challenges 6. Cost ($$$) Slide 2 1. About McAID 1.1 Introduction McAID is a software database system. The title is the short form of Mother and Child Aid. It is an electronic centralized tracking and reporting system that facilitates program management to monitor program achievements over the program LOA. It is developed by the Management Information System (MIS) unit of the USAID funded Food Security program of Save the Children’s Bangladesh Country Office. Slide 3 1. About McAID 1.2. McAID Generations 1.2.1 McAID (2004-2010) It was first developed during the Jibon-O-Jibika (DAP) program where it was primarily used for program beneficiary registration, MCHN service delivery, food distribution and warehouse inventory records throughout the program period. 1.2.2 New Generation McAID (2010+) McAID system structure has been revised and introduced to operate for the newly awarded Food Security (MYAP) program called Nobo Jibon (2010-2015) considering the operational perspectives related to hardware availability, involvement of non-specialist staff at the community levels, and improved data communication protocols. Slide 4 2. CURRENT USES 2.1 Data Gathering McAID system is currently in use for the following primary data gathering needs Beneficiary Registration Most of the primary records (like beneficiary registration, service, food) are gathered by front line program staff using Smartphones Volunteer Registration Service Records Food Distribution Commodity Accounting Progress Monitoring Monitoring Check List Slide 5 Laptops or desktop computers with GPRS modem are also used to collect primary records or reporting purposes. 2. CURRENT USES 2.2 Data Sharing across Operations 2.2.1 Beneficiary Registration for Service Delivery Program beneficiaries for all interventions under Nobo Jibon are registered by using Smartphones, and receive a unique ID for tracking them throughout the program period. Volunteer (VHC) visits beneficiary HH and fills out selection format Monthly Registration List MIS unit prints nutrition cards VHC handovers selection format to FF 16 digit Identification number produced by McAID database. Service Slide 6 Field Facilitator (FF) visits HH based on information on the selection format FF does registration at McAID using Mobile where network is available McAID output Next Level Field Facilitator validates data provided by VHC through physical verification FF fills out registration format where network is not available McAID Input I/O from Smartphone FF filters appropriate selections General I/O from Computer 2. CURRENT USES 2.2 Data Sharing across Operations 2.2.2 Service Delivery and Food Distribution For all program beneficiaries receiving program support based on criteria set in the program proposal and/or operational guidelines. Primary inputs are recorded by field-based staff such as Field Facilitators. Eligible beneficiaries receiving food rations as a conditional transfer on a monthly basis. Primary inputs are recorded by the staff designated as Field Officer-Commodity or Food Distributors. McAID McAID output Slide 7 Next Level Input I/O from Smartphone Registration Service sessions are conducted on a monthly basis at community level FF filters registered IDs on McAID using mobile who have attended service sessions. Food Distribution Service status reports are acknowledged by the I-P team leaders McAID aggregates service status reports at the end of the month. General Operatio n I/O from Computer Previous Level 2. CURRENT USES 2.2 Data Sharing across Operations 2.2.3 Commodity Accounting Commodity inventory status is tracked based on transactions made at warehouse level. Such tracking starts upon in country arrival of the commodities, documented in a Bill of Lading, through closing of the inventory ledger for the respective Bill of Lading. Importation Inventory Transaction AER Waybill Muster List BL Reconstitution Survey Stack Card Service Plan DAM Waybill Summary Summary McAID output Slide 8 Next Level McAID Input I/O from Smartphone Summary Previous Level I/O from Computer Food Distribution 2. CURRENT USES 2.2 Data Sharing across Operations 2.2.4 Progress Monitoring Progress for activities/outputs is tracked centrally based on inputs recorded by the implementing and technical partners against targets established annually or for the overall program. Deputy Chief of Party (DCOP) approves activity progress data online Technical Coordinators verifies activity progress data online M&E staff and I-P team leaders are given on-line authorization for data update at the relevant I-P Team Leader levels. Subsequent authorizations to the reviews activity progress data online achievements are given by the higher level Technical Officer authorities. M&E collects activity progress data and inserts into McAID online Results are aggregated by month, quarter, year, upazila, district, or implementing partner. Slide 9 McAID output McAID Input I/O from Computer McAID aggregates results by month, quarter, year, upazila, district, or implementing partner MIS unit inserts yearly targets for each I-R activities online 2. CURRENT USES 2.3 Data validation at source Setting up cut off values, for data validation purpose, is flexible in McAID. It can be modified to fit operational contexts. Source Data Registration Date Date of Birth Process Validation Age Age between 181 to 630 days McAID compares the inserted value with the cutoffs set for validation upon receiving records from user. McAID accepts records that pass positively through decisions set against validation only Slide 10 Decision YES NO 2. CURRENT USES 2.4 Beneficiary Tracking….. 2.4.1 Nobo Jibon program interventions SO1 Mother and Child Health and Nutrition (MCHN) Improved health and nutritional status children under five years and pregnant/lactating women. Target Households: 186,930 Slide 11 SO2 Market-based Production and Income Generation (Livelihood) Poor and extremely poor households have increased production and income. Target Households: 80,000 SO3 Disaster Risk Reduction (DRR) Households in targeted communities protect their lives and assets and quickly resume livelihood activities following natural disasters. Target Households: 373,470 2. CURRENT USES 2.4 Beneficiary Tracking….. SO2 80,000 2.4.2 Integration of Nobo Jibon strategies SO1 186,930 A strategy is in place for the efficient integration of sectors to achieve greatest impact for poor households. For all program beneficiaries receiving program support based on criteria set in the program proposal and/or operational guidelines. Slide 12 SO3 373,470 Ante Natal care Growth Promotion Food Distribution Beneficiary Court Yard Session 2. CURRENT USES 2.4 Beneficiary Tracking….. 2.4.3 Registration produces unique ID In order to become a service recipient one needs to be registered under at one approved criteria as set by the proposal. Upon registration beneficiary receives a unique ID. ID refers to basic information of the beneficiary as well as used for tracking records for that beneficiary. ID refers basic information 0102050200000087 Name, Address, HH, etc Slide 13 2. CURRENT USES 2.4 Beneficiary Tracking….. 2.4.4 Tracking of Service recipient Unique ID also it refers to all instances, whenever recorded, as a recipient for associated program support. Summaries are used to reflect performance of the program over the period. ID refers associated interventions ID SO1 0102050200000087 a 0304150100000199 0206500100004657 a SO2 SO3 a a a IDs are summarized to show performance Month January-2011 February-2011 March-2011 Slide 14 SO1 SO2 SO3 a a x a x a a x x 2. CURRENT USES 2.5 Data Communication 1 Central 3 District 9 Upazilla/Hub 8 Warehouse Office Offices Offices Offices Warehouse Upazilla Office Private Network Data Center Central Office Nearly 2,000 Service Sites Distribution District Office Service Registration Slide 15 Over 250 staffs 2. CURRENT USES 2.6 Access to Data Center Basically, a Data Center is a centralized repository, management, and dissemination of data and information. It is a restricted access area containing automated systems that constantly monitor server activity, Web traffic, and network performance. Users Any internet-enabled computing devices Devices IPNGO including Smartphones can access McAID Smart site through the URL http://119.148.6.44. Desktop Laptop phone SC http:// Data Center Guests Firewall Router Server Slide 16 HO/CMU A valid user can access at least all reports. Only authorized users can perform input or modification of the records. 3. POTENTIAL USES 3.1 Hosting Multiple Program MIS: Data Center Sharing McAID Data Center at SC HQ Firewall Router Server McAID application and database can be used for hosting multiple program MIS within or across Save the Children. This will enable a client agency or program team to share efficient performance of a high profile Data Center and it’s relevant administrative support. McAID offline and online modules can be contextually combined to deliver database management across agency. //agencyA/ProgramA HQ-MIS Agency B HQ-MIS Agency A //agencyA/ProgramB //agencyB/ProgramA //agencyB/ProgramB Slide 17 Online hub office Smartphone with Online McAID Online McAID Offline hub office PDAs with Offline McAID Agency A: Communication Protocol Agency B: Communication Protocol http://119.148.6.44/agencyA/ProgramA http://119.148.6.44/agencyA/ProgramB http://119.148.6.44/agencyB/ProgramA http://119.148.6.44/agencyB/ProgramB Offline & Online McAID 3. POTENTIAL USES 3.2 McAID Data Matrix Data Matrix module of McAID can be used for facilitating different program management to design their data requirements flexibly and startup data collection through PDAs or Smartphone instead of developing separate systems. Step I Defining Program Basic Data Matrix Slide 18 ? Program ? Period (Year, Month, Quarter) ? Enumerators ? Response layers ? Enumerators vs Response layers ? Indexing McAID RnC Applied for Registration and Commodity accounting data gathering Step II Prepare Questionnaire ? Question to define a variable ? Answer options ? Response mode ? Data types ? Sequence ? Skip rules ? Derivatives (and scope) Data Matrix Applied for various program data gathering Step III Defining reports ? Name of the report ? Monthly, yearly, ad hoc ? Display fields ? Summary fields 4. EXPERIENCES Experiences with GSM mobile based data management Overall, a centralized system has accelerated efficiency to overall management of program data and in line operations. Increased Data accuracy, availability, security. Access to information from different operation. Utilization of micro level data. Data validation at source. Decreased Total time required for preparing next level operation depending on primary level operation. Reduced knowledge based staff dependencies at lower levels as opposed to maintain a distributed system (offline). Data compilation time and efforts. Paper trailed documentation. Slide 19 5. CHALLENGES Challenges & Action/Recommendations Ongoing challenges Action/Recommendation There are pockets where network is found often interrupted or become slower. Communication with service provider to let them optimize & monitor network performance in those pockets. Power scarcity to charge mobile phones sufficiently. Procurement of solar panels for cluster office operations from where staff can charge their mobile phones. Small font; faded screen during bright sunny day light. Searching for handsets within $150 to overcome this challenge. Slide 20 6. COST ($$$) Operation Cost (in USD) for McAID Total operational cost for McAID Offline and Online modules are calculated considering 12 months operation where there are 9 Hub offices under 3 districts and 100 front line staffs. Note that, in cases if system is shared via hosting services then online cost for some of the line items (*) can be reduced fully/partially (see slide 17). Cost Factors Unit Costs Total Cost Offline Online Offline Online Setup (Capital cost) Windows PDA & battery accessories 100 555 - 55,500 - Smartphone & Internet SIM 100 - 148 - 14,800 Laptop per Hub Office 9 1,000 - 9,000 - Modems per Hub Office 9 - 70 - 630 District database server systems 3 7,000 - 21,000 - Central database server systems* 1 7,000 20,000 7,000 20,000 Firewall, Antivirus* 1 7,000 7,000 7,000 7,000 1,200 - 5 - 6,000 12 350 350 4,200 4,200 103,700 52,430 Operation (Recurrent cost) Monthly activation Charge Dedicated bandwidth Total Slide 21 Units THANK YOU…… Slide 22