Change in Children & Young People’s Services
VOSCUR CYP Network - 22nd May 2013
Jan Pritchard : CYPS – Learning Partnerships. Networked Learning Adviser
Betty Birt : CYPS – Family Intervention Team Supervisor (South Bristol)
“Bristol’s children, young people and families grow up in strong
communities and are well supported to enjoy their lives, to learn
and to develop to have successful futures.”
Children & Young People’s Services
Slide 1
“Let’s start at the very beginning. A very
good place to start…”
But if you don’t mind…
Children First
Slide 2
And finally…
Thank you for inviting me this morning.
Please feel free to contact me by email:
jan.pritchard@bristol.gov.uk
or by phone: 07825860075


Please remember if you have a concern about a child or young
person in the South or East Central area please follow current
procedures
If in the North area please contact First Response on the
existing Ridingleaze number (North test phase)
May 2013
Children First
Slide 3
Why do we need to change?
We know there are many things that are good about what has
happened in the past
However…

Too many ways to access services

Pathways to services have not been clear

Not always targeted on the greatest need



Not enough shared information to enable
understanding of need
Families have had to tell us things a
number of times
Families want a more consistent and
more coordinated approach
Children First
Slide 4
The triangle of need
Resources
4
Intensive
specialist
help
3
Multiple complex
needs
Demand
2
Additional
needs
1
Universal / Mainstream
achieving
expected outcomes
Children First
Slide 5
Extended services

Varied Menu of Activities

Parenting Support

Swift and Easy Access

Childcare

Community Access

Extended services funding delegated
to schools plus Pupil Premium and Sports Premium
Children First
Slide 6
First Response

Take a few minutes to talk with the person next to you

What do you know about “ First Response”
…anything or nothing?
Children First
Slide 7
Citywide First Response

A new citywide First Response Team - the contact point for:






Co located in a police building on Feeder Road in the city centre.
When someone contacts with a concern about a child/young person the
team will complete a “Request For Help Form” over the phone.
The team will gather further intelligence about what is currently known
(including police and health).
The team will make a judgement about who should be dealing with the issue
and allocate the case.


anyone who has a concern about a child or when
there is a request for help in meeting a child’s needs.
e.g. Is it the area based Early Help Team? Is it Social Care? Is it the
Disabled Children and Young Adult Service etc?
They will inform the referrer about what is going to happen next…
Children First
Slide 8
Some positive feedback about First Response
All information was taken clearly. It
really was a ‘First Response’.
I had a phone call back the following
day explaining the outcome. I felt
reassured that the concern was being
dealt with.
Badock’s Wood Children Centre
I phoned First Response. Within 30
minutes they called back to let me know
the outcome of what they discussed….
They were appropriate with their
response. I was really impressed with
the speed.
Henbury School
Children First
Slide 9
Area based Early Help teams


Take a few minutes to talk with the person next to you
What do you know about area based “Early Help teams”
…anything or nothing?
Children First
Slide 10
The three area based Early Help teams



CYPS will directly employ three small coordinating teams, one in each area,
who will receive requests for early help from the First Response Team.
These small coordinating teams will actively manage cases and specifically
allocate each case it to someone in a service/agency. They will also track
cases.
These coordinating teams will work with multi-disciplinary engagement
workers asking them to work with named children and families



e.g. Family Intervention Team Workers, Bristol Youth Links Workers, Children’s
Centre Workers, Voluntary and Community group workers or an Engagement
Worker from Action for Children or Banardos (replacement CAF Workers)
These teams will be known as area Early Help Teams
It the North area test there is a meeting each Thursday morning to work
collaboratively on “stuck” cases
Children First
Slide 11
Integrated Family Support


Contracts have been awarded to:

Action for Children for North and East Central

Barnardo's in the South
This ensures the good practice of the CAF will be built upon:

more direct work with children, young people and families and

less time and expense being spent on panel discussions.
Children First
Slide 12
The Early Help team…
Integrated Family
Support
Bristol
Youth Links
Health
P.V.I
Organisations
Area Based Early Help
Coordinators
Police
Family Intervention
Team
Schools &
Academies
Children’s
Centres
Children First
Social Care
Slide 13
Single Assessment Framework (SAF)


Take a few minutes to talk with the person next to you
What do you know about the “Single Assessment Framework”
…anything or nothing?
Children First
Slide 14
Single Assessment Framework (SAF)

Over time the SAF will replace a current multiplicity of assessments so that
families do not have to repeat information.




(e.g. CAF, social care initial and core assessments etc )
All professionals and practitioners working with the family share appropriate
knowledge.
The SAF begins with a Request for Help, setting out the issues, what has
already been tried and identifying the strengths within the family as well as
the concerns.
A “Lead Professional” is identified who leads on the assessment to provide:

support to the child and family

act as an advocate and

coordinate the delivery of support services
Children First
Slide 15
Summary flowchart
Anyone who has a concern about a child/young person, or needs some
help in relation to a child or young person, contacts the city wide First
Response Team
First Response Team
(Multi Agency Team)
They complete the “request for help form, gather further intelligence and
make a decision based upon need
Priority A/B
Services that lead on Child
Protection or if the cases
require social care
intervention
Priority B/C
Services that can assess and
meet family support needs
e.g. area based Early Help
Team
Agencies, Professionals, Staff may be asked to Completing Single Assessment (SAF)
Children First
Slide 16
Summary – what are the key changes?
A clear, actively managed pathway
for how people access services and how they are assessed:
• Citywide First Response Team – contact point for anyone who has concern
about a child. The First Response Team will manage “Requests for help” and
decide who should take the next step.
• Area based Early Help Team - for anyone assessed as needing early help by
the First Response Team. This team includes Integrated Family Support and
Family Intervention Team.
• Single Assessment Framework - replacing several existing assessments.
Starts with a “Request for Help” which will inform the “Single Assessment”
leading to a coordinated pathway of support for the child and family
Children First
Slide 17
And finally…
Thank you for inviting me this morning.
Please feel free to contact me by email:
jan.pritchard@bristol.gov.uk
or by phone: 07825860075


Please remember if you have a concern about a child or young
person in the South or East Central area please follow current
procedures
If in the North area please contact First Response on the
existing Ridingleaze number (North test phase)
May 2013
Children First
Slide 18
BRISTOL
FAMILY INTERVENTION TEAM
Betty Birt
Children First
Slide 19
National picture
• 120,000 families nationally
• 1355 families in Bristol
• Three criteria
• Anti-Social Behaviour or Youth Crime
• Educational Absence
• Unemployment
• Local Criteria to be discussed
Children First
Slide 20
The criteria
• Reduce ASB by 60% or Youth Crime by 33%
• Improve educational attendance so it is more than
85%
• Return to work
Children First
Slide 21
Our vision
• To embed true partnership
working using a team
around a family approach.
Children First
Slide 22
The team around the family model
Health
Education
Housing
Children’s
Centres
Adult
social
care
FAMILY
Parenting
services
Police
Early
years
Children First
Specialist
voluntary
services
Youth
services
Children’s
social care
Slide 23
Three area-based Family Intervention Teams
co-located with other colleagues
working with children and families
North
Team Supervisor
8 key workers
1 x Admin
East /Central
South
Team Supervisor
Team Supervisor
10 key workers
1 x Admin
7 key workers
1 x Admin
Deliver holistic - problem solving -outcomes based approach
Key workers start 11 March 2013 for 2 years
Children First
Slide 24
Referral routes


By contacting area Family Intervention Team.
(North – contact First Response)
(East/Central and South – contact Supervisor in that team
- details on last slide)
Children First
Slide 25
Contact details for the Family Intervention Teams
Jenny Streader-Goffman (North)
· Office: 0117 9223415
· Mobile: 07584581226
Email: Jenny.streader-goffman@bristol.gov.uk
Betty Birt (South)
· Office: 0117 92-24744
· Mobile: 07824086845
Email: betty.birt@bristol.gov.uk
Amanda Delaney (East Central)
· Office: 0117 3525158
· Mobile: 07795446344
Email: amanda.delaney@bristol.gov.uk
Children First
Slide 26