Social
Accountability
Report
Fiscal Year 2013
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
FRIENDSHIP VILLAGE CHESTERFIELD
PURPOSE & RESPONSIBILITY
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Overview
Throughout the history of Friendship Village
Chesterfield, the organization has made a
commitment to “give back” to the
communities it serves. Located in Chesterfield,
Missouri, the organization is home to more
than 400 seniors and employs more than 300
people from the St. Louis metropolitan region.
The following report shares the Social
Accountability results for Friendship Village
Chesterfield for Fiscal Year 2013 (July 1, 2012
through June 30, 2013) and explains in detail
the organization’s contributions.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Overview
Purpose & Responsibility
According to the organization’s Articles of Incorporation, Friendship Village West County,
doing business as Friendship Village Chesterfield, was organized on September 9, 1973
for the purpose of constructing, building, owning, operating and maintaining a home for
the senior community. Its purpose is to provide housing, nursing care, and other
services. Our facilities to enable its elderly residents to live safe, productive and
independent lives. We also satisfy their needs for housing, health care and financial
security.
Friendship Village Chesterfield offers a full continuum of services for residents, including
independent and assisted living, as well as skilled nursing services. A local board of
directors governs Friendship Village Chesterfield and contracts with LifeCare® Services
of Des Moines, Iowa for management services.
Friendship Village Chesterfield, and its sister community Friendship Village Sunset Hills,
are the only two senior living communities in the St. Louis region to provide LifeCare®
services to residents.
A not-for-profit 501(c)3 organization, Friendship Village operates under the guidance of
the following mission and vision statements.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Overview
Mission Statement: The Village shall be operated by
high moral standards according to Biblical guidelines;
in conducting its person and business affairs, in
making the Village each resident’s home, in caring for
each resident and staff member, and in providing
opportunities and challenges for the growth of each
resident and staff member.
Vision: To develop and maintain an environment to
serve senior adults, with a caring and self-sustaining
community that will provide facilities, security and
health care with excellence as their hallmark
according to Christian principles.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
LETTER FROM BOARD PRESIDENT HOWARD CURTIS
Welcome to Friendship Village Chesterfield.
We are a faith-inspired, mission-driven organization that exists for those we serve. Within this report you will find
how we are able to serve the St. Louis Seniors of today and of the future.
Throughout the history of Friendship Village Chesterfield, the organization has made a commitment to “give back”
to the communities it serves. In the next few pages the measurement of our personal goals will be laid out for
you. Our personal goals help us measure our success against the industry standards. At Friendship Village
Chesterfield we are always striving to drive our performance for all of St. Louis to see.
Friendship Village Chesterfield is focused on our residents physical, emotional, intellectual, social, and spiritual
needs through their journey with us. Our staff takes pride in how we operate as a family and that family
atmosphere carries over to the residents and families we serve.
The report that follows will show the achievements of our residents and employees who make up the Friendship
Village Chesterfield family. Our organization is home to more than 400 seniors and employs more than 300 people
from the St. Louis Metropolitan region. We are proud of each and every day that we spend together.
We thank you for your continued support and we hope that through these pages you enjoy the sampling of all
that make up Friendship Village Chesterfield.
Sincerely,
Howard Curtis, Board Chair
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
FRIENDSHIP VILLAGE CHESTERFIELD SOCIAL
ACCOUNTABILITY ACTIVITIES FY13
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Resident Volunteerism
Our Residents’ selfless acts of volunteering their time speak louder than words. In
FY2013 165 residents volunteered inside the Friendship Village Chesterfield
Community, thus contributing 8,580 hours. Our residents not only volunteered
within our walls but took it to the community and with 17 residents volunteering
they provided 4,075 hours to the community at large.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Employee Volunteerism
The Employees of Friendship
Village Chesterfield go above
and beyond their work load. In
FY2013, 10 of our employees
volunteered in communities
across the St. Louis
metropolitan community and
contributed 860 hours.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Employee/Resident Charitable
Activities
Friendship Village Chesterfield
made donations to local deserving charities and
community organizations. With the help of our residents, board members, and
employees the following organizations received our support.
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YMCA Donation: $500.00
Donation of 10 walkers to HUD residents: $450.00
Komen Race for the Cure: $200.00
Angel Tree Benefiting children of incarcerated
people. $2,590.00
Book Donation to Salvation Army: 100 books per
month. $1,200.00
Donation to Chesterfield/Fenton and Chesterfield
Chambers for golf outings. $1,190.00
STLPDA Group Fashion Show and Luncheon.
$900.00
Girl Scout/resident volunteerism. $125.00
Chamber of Commerce
Memberships:
• Chesterfield: $775.00,
• West County: $980.00
• Kirkwood/Des Peres:
$1220.00
• Crestwood/Chesterfield:
$525.00
• Fenton: $1,000
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Community Support
•
Resident Volunteerism with
Claymont Elementary School: 35
people participated contributing
3464 hours and donated $470.00
•
West County Day School/benefiting
St. Jude’s. 32 Hours volunteered
with $200.00 donated
•
Boy Scout Variety Club Concert
$200.00 donated and 320 hours
volunteered.
•
Intergenerational programming with River Bend Elementary Orchestra: 222
hours volunteered, $200.00 donated.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Educational Outreach
Friendship Village Chesterfield provides educational programs to the
residents, employees and general public.
•
Friendship Village Chesterfield hosts for
meeting space and or provides lunch to
400+ plus Chesterfield professionals.
•
Medicare Seminar: Provide education to
assist residents in choosing a plan
•
Benefit Seminar for Veterans and their
spouses for Friendship Village residents
and community at large
•
Participate in job fairs for employment
recruitment
•
Transportation, space, and activities in
partnership with YMCA of Chesterfield and
Chesterfield’s LOAP program
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
OUR CHAPLAIN: JAKE BENNETT
Friendship Village Chesterfield has one Chaplain and one
Assistant Chaplain to meet all the spiritual needs of our
residents and staff. Our chaplains also visit our hospitalized
residents. Average visits are 4-5 visits each week throughout
the year.
Funeral/Memorial Services: 24 services have been planned and conducted.
Village Care Center Visits: Pastoral care averages 25 visits per week.
Residents/Employees - 1250 visits annually
Outreach Ministries:
• Mentors seminary students by preparing them with end of life issues. Chaplain
Bennett presents regularly presentations at area churches to raise awareness about
end of life issues
and personal Counseling to approximately 11 residents and employees each month.
Ongoing Counseling:
• Covenant Theological Seminary: Seminary students provide free counseling for the
FRIENDSHIP
VILLAGE
residents. Chaplain Bennett has devoted eight hours
of training
with them,CHESTERFIELD
along with
S
OCIAL
A
CCOUNTABILITY
2013
an additional two hours speaking to a group of seminary interns.
Resident Spiritual/Counseling
Support
Friendship Village hosts trips to Israel
and Washington DC each year with the
chaplain.
• Israel Trip: 6 residents attended
• Washington DC Trip: 8 residents
attended
Bible Studies:
• 59 residents, on average, are in attendance among
the five weekly Bible Study classes.
• Three devotions are held each week attracting an
average of 40 residents altogether.
Worship Services:
• Friendship Village Chesterfield, offers two worship
services each Sunday
• Approximately 90 residents attend worship services
hosted in our activity room and Village Care Center
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Personal Property Taxes
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Real Estate: $345,380.24
Personal Property: $36,386.10
Total: $ 381,766.34
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Benevolence
Friendship Village Chesterfield
provides Benevolent Care if residents
resources diminish as needs increase.
We thank our generous donors that
help our residents at this time of
need of restoring their hope and
protect their dignity. The need for
benevolent care for residents at
Friendship Village Chesterfield
continues to increase. In 2013 over
$50,000 was needed to help bridge
the gap between individual residents’
financial means and the actual cost of
care at Friendship Village
Chesterfield.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
Friendship Fund
We are fortunate to stay true to our mission
because of the generosity of others to our
Friendship Fund.
Friendship Village Chesterfield has not altered
the level of care and service it provides,
despite the fact that costs continue to increase
and the government continues to offer fewer
subsidies for long-term care.
Friendship Village Chesterfield has contractual
agreements with Medicare, Medicaid, other
third party insurances. Regardless of the
reimbursement received even when it falls
short of the cost of care , Friendship Village
Chesterfield will continue providing
comprehensive care.
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
In the Year Ahead
Friendship Village Chesterfield will continue to work with our community and
various organizations to enrich the lives of our Friendship Village family.
Below are just a view things we have planned for next year.:
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Volunteer opportunities to help residents stay involved in the community
Educational programs to support residents in staying active
Benevolent Care program to enrich the lives of our residents
Recycling possibilities to engage our Friendship Village family and
community to living healthier
Community Engagement occasions to connect residents with officials and
legislators
Interactive events to enhance employee involvement in their community
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013
CONTACT INFORMATION
Friendship Village Chesterfield
15201 Olive Blvd
Chesterfield, Mo. 63017
636.733.0153
www.FriendshipVillageSTL.com
FRIENDSHIP VILLAGE CHESTERFIELD
SOCIAL ACCOUNTABILITY 2013