RTS Training Webinar (PPT) - CTB/McGraw-Hill

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Spring 2015 Online Testing
Program Information and
Registration and Technology
Survey (RTS)
Training Session
Webinar Training Sessions: Calls will be operator assisted.
Submit questions through the chat window.
1
Conference Call information – Provided in webinar confirmation email.
Session Agenda
Introductions and
Welcome
Indiana
Department of
Education
CTB
Session Goals
Program
Kickoff
Timeline
Review
Technology
Readiness
Milestones - Timeline
Training
Calendar
Release Dates
& Checkpoints
Testing
Calendar
Online Testing
Program Components
CTB IN State
Web Portal
Registration and
Technology
Survey (RTS)
Technology Readiness
& Checkpoint Process
Checkpoint
Process
RTS
Panels
Support and
Communication
Support
Resources
Test Delivery
Client (TDC)
Test
Administration
System (TAS)
RTS Checkpoint
Indicators
2
Introductions and Welcome
Indiana Department of Education
• Michele Walker, Director, Office of Student Assessment
• Sholonda Trice, Assistant Director
• Benjamin Kemp, Assessment Specialist
CTB/McGraw-Hill
• Kristine Nickerson, Senior Program Manager
• Cece Robinson, Program Manager
• John Miller, Online Implementation Manager
• Patricia Kinison, Indiana Customer Care Lead
3
Session Goals
Review Milestone
Schedule and Program
Overview
Session Goals
Spring 2015
Online Testing
Learn How to Use the
Registration and
Technology Survey (RTS)
Application
Introduction to the
Online Testing Program,
Readiness Process and
Online Program
Components
4
Spring 2015 Online Test Administrations
ISTEP+ and IREAD-3 Online
in Spring 2015
ISTEP+ Part 1 (Applied Skills: ELA & SS)
ISTEP+ Part 2 (Multiple-Choice and
Technology-Enhanced items)
IREAD-3 Spring and Summer
5
Spring 2015 Training Milestones
Training Dates
Dates
Program Kick-off / Registration
Technology Survey (RTS)
Webinar Sessions
1.5 hrs.
October 22 (1) – 1:00 p.m. EDT
November 3 (2) – 10:00 a.m. & 1:00 p.m. EST
November 5 (2) – 10:00 a.m. & 3:00 p.m. EST
November 6 (1) – 1:00 p.m. EST
Statewide Readiness Test (SRT)
Webinar Sessions
2 hrs.
December 2 (2) – 9:00 a.m. & 1:00 p.m. EST
December 3 (2) – 9:00 a.m. & 1:00 p.m. EST
December 9 (2) – 1:00 p.m. & 3:00 p.m. EST
Test Administration System (TAS)
Training Sessions
2.5 – 3 hrs.
Webinars (7 sessions)
Onsite Training Sessions (6 locations)
Webinars:
January 28 – 1:00 p.m. EST
January 29 – 9:00 a.m. EST
February 11 – 9:00 a.m. EST
February 12 – 3:00 p.m. EST
February 20 – 9:00 a.m. EST
March 11 – 1:00 p.m. EDT
March 12 – 9:00 a.m. EDT
Onsite Training Sessions:
February 17, 18, 19
February 24, 25, 26
Onsite trainings start at 9:00 a.m. EST
6
Spring 2015 Release Milestones
Release Milestones
Dates
Registration and Technology Survey (RTS) Opens
November 5
Test Delivery Client (TDC) Released
Workstation Version
December 16
Test Delivery Client (TDC) Released
iPad, Android, and Chromebook Apps
December 16
Statewide Readiness Test Tickets Available
via ISOFT
December 16
Statewide Readiness Test (SRT)
January 13
10:00 – 11:00 a.m. EST
* Alternate date: January 20
Test Administration System (TAS) Release
February 10
Checkpoint 1 - RTS Readiness completed
Checkpoint 2 - Site Readiness completed
Checkpoint 3 - TAS Readiness completed
December 12
January 26
February 27
7
Spring 2015 Online Milestones
Test Administration Milestones
Dates
ISTEP+ Part 1 (Applied Skills)
Opt-In Window
Test Sessions Created and Available:
Practice Test Window:
Operational Test Window:
Test Invalidation or Do Not Score complete by:
November 5 – December 12
February 16
February 17 – March 13
March 2–13
March 13
IREAD-3 Spring
Opt-In Window
Test Sessions Created and Available:
Practice Test Window:
Operational Test:
Test Invalidation or Do Not Score complete by:
November 5 – December 12
February 16
February 17 – March 18
March 16–18
March 18
ISTEP+ Part 2 (Multiple-Choice/Technology-Enhanced)
Practice Test Sessions Created and Available:
Operational Test Sessions Created and Available:
Practice Test Window:
Operational Test:
Test Invalidation or Do Not Score complete by:
March 23
April 6
March 23 – May 15
April 27 – May 15
May 15
8
Common Terminology
Checkpoint Process
Process to assess readiness for online testing
CTB IN Web Portal
Website location containing information regarding online testing
and other topics www.ctb.com/istep
My Programs /
Navigator Website
Landing page with links to other applications such as the
Registration & Technology Survey and Secure File Sharing
OAS – Online Assessment
System
Consists of two parts: Test Delivery Client and Test
Administration System
RTS – Registration and
Technology Survey
Collects data and provides information regarding
online test capacity and technology readiness
TAS – Test Administration
System
Website used by local test coordinators to manage test sessions
and by technology coordinators to access software and content
TDC – Test Delivery Client
The locally installed software application used by students to
take online tests
Test Session Creation
(Pre-Scheduling)
CTB creates test sessions and assigns students by grade
9
Online Testing Program Components
10
Milestones
Online Testing Benefits
Security - Students view one
item at a time
Research shows comparability
between online and
paper/pencil testing
Students motivated by online
format
Delivery of Accommodations
Items are shown larger than on
paper/pencil version
11
Intro - Online Testing Components
CTB IN State Web
Portal
(Support)
Test Administration
System (TAS)
(Administrative)
Online Testing
Components
Registration and
Technology Survey
(RTS)
(Capacity Analysis)
Test Delivery Client
(TDC) Application
(Student)
12
Intro - Online Testing Components
CTB IN State Web
Portal
(Support)
Test Administration
System (TAS)
(Administrative)
Online Testing
Components
Registration and
Technology Survey
(RTS)
(Capacity Analysis)
Test Delivery Client
(TDC) Application
(Student)
13
CTB IN State Web Portal
CTB IN W eb Portal - Introduction
a
URL: www.ctb.com/istep
a Scrolling Ticker
General information about the
b tests
h
c Single Sign-on
Navigator Page Access
d Test and Technology
e Coordinator Support Materials
f
i
Experience College- and CareerReady Assessment (Students)
b
c
j
d
e
k
f
g
g ISTEP+ Online TAS Sandbox
(Administrators)
h Report Disruption
i
News and Information
j
Community Forum
k Help Desk Contact
Information
14
Scrolling Ticker
CTB IN W eb Portal Scrolling Ticker
a
a – Scrolling Ticker
The scrolling ticker enables
the IDOE and CTB to post
alerts for Indiana
corporations and schools.
Some announcements are
clickable links to view more
information.
15
Assessment Program Information
CTB IN W eb Portal About the Test
b – Assessment
Program Information
b
Click the “Assessment
Program Information” button
to access general information
about Indiana test
administrations.
16
Single Sign-on
CTB IN W eb Portal Access Account
c – Single Sign-on
Account Access
Click the “CTB Online
Applications Single Sign-on
(SSO)” button to login to the My
Programs – Overview website.
c
17
FAQ Intro - CTB Indiana W eb Portal
FAQ Single Sign-On
** FAQ Tip
Q: I do not have a Single Sign-On SSO account. How do I get an
account?
A: What role do you have at the corporation?
Corp. Test Coordinator – Contact the CTB/Indiana Help Desk for
assistance.
School Test Coordinator – Contact the CTC for approval. CTC
contacts Help Desk to request account.
Technology Coordinator – Contact the CTC for approval. CTC
contacts Help Desk to request account.
** FAQ Tip
Q: I do not see a link to the Registration and Technology
Survey Application on the My Programs-Overview page.
How do I have the link added to my account?
A: What role do you have at the corporation?
Corp. Test Coordinator – Contact the CTB/Indiana Help Desk
for assistance.
School Test Coordinator – Contact the CTC for approval. CTC
contacts Help Desk to request account.
Technology Coordinator – Contact the CTC for approval. CTC
contacts Help Desk to request account.
18
Test Coordinator Support Materials
CTB Indiana W eb Portal
d
d – Test Coordinator Support
Materials
Click the “Test Coordinator Support
Materials” button to access a variety of
materials to support online testing. New
materials will be frequently added.
19
Technology Coordinator Support Materials
CTB IN W eb Portal Technology Coordinator
e – Technology Coordinator
Support Materials
e
Click the “Technology Coordinator
Support Materials” button to access a
variety of materials to support online
testing. New materials will be
frequently added.
20
Experience College- and Career-Ready Assessment
CTB IN W eb Portal Online W riting Assessment
f – Experience Collegeand Career-Ready
Assessment (Students)
Click the “Experience College- and
Career-Ready Assessment (Student)”
button to access an Internet
simulation of the Test Delivery Client
which includes important new
technology-enhanced item types.
f
21
ISTEP+ Online Demo
CTB IN W eb Portal The Button Page
g – ISTEP+ Online Demo
g
Click the “ISTEP+ Online Demo” button
to access the ISTEP+ Online sandbox.
22
Report Disruption
CTB IN W eb Portal News, Forum, Help Desk
h – Report Disruption
h
In the event a disruption
occurs locally, this page can be
used to submit information to
the CTB/Indiana Help Desk.
23
News/Dashboard
CTB IN W eb Portal News, Forum, Help Desk
i
i – News/ Dashboard
During testing, visit this page for
CTB status updates and alerts.
24
Indiana Forum
CTB IN W eb Portal News, Forum, Help Desk
j – CTB IN Forum
j
The forum is a passwordprotected online website
where users can ask
questions and connect with
other schools/corporations,
CTB and the IDOE.
25
CTB Indiana Helpdesk
CTB IN W eb Portal News, Forum, Help Desk
k – CTB IN Help Desk
This web page contains static
CTB/Indiana Help Desk contact
information. Please note the new
email address for 2014-15:
CTB_Indiana_Helpdesk@ctb.com
k
26
Intro - Online Testing Components
CTB IN State Web
Portal
(Support)
Test Administration
System (TAS)
(Administrative)
Online Testing
Components
Registration and
Technology Survey
(RTS)
(Capacity Analysis)
Test Delivery Client
(TDC) Application
(Student)
27
Indiana 2014-15 RTS Changes
• Due to old, inaccurate data in RTS, it has
become necessary to purge all
information and gather new data.
• All data has been removed from RTS for
Corporations and Schools.
• A spreadsheet containing all old data has
been stored within each corporation’s
secure file sharing space on ISOFT.
• Corporations and Schools must
enter all contact, network, and
workstation data into RTS by the
Checkpoint 1 date – December 12.
28
CTB b Portal
Indiana RTS Access
b
29
Single Point of
Information Analysis to
Assess Online Testing
Readiness
Analysis: Students
Testing Online to
Workstations Available
for Testing
Registration and
Technology Survey (RTS)
Website
Usable workstations (meet minimum requirements)
Network capacity (20 kbps per machine)
Testing Window/Sessions needed
Analysis: Workstations
Available to Network
Capacity
Online Testing Status
Indicator and Feedback
(Checkpoint Progress)
30
Intro - Online Testing Components
CTB IN State Web
Portal
(Support)
Test Administration
System (TAS)
(Administrative)
Online Testing
Components
Registration and
Technology Survey
(RTS)
(Capacity Analysis)
Test Delivery Client
(TDC) Application
(Student)
31
Test Delivery Client
Test Delivery Client (TDC) Application
• Student testing software
• Lock-down browser
• Online Tools/Accommodations
32
Test Delivery Client – Student Testing Tools
Student Testing Tools and Accommodations
Blocking Ruler
Contrast Screen (Color / Font)
Highlighter
Option (Answer Choice) Eliminator
Eraser
Mark for Later Review
Manipulative (ruler, calculator)
Reference Card
Speech Reader
33
Workstation Hardware/Software Requirements
Test Delivery Client Minimum Hardware Requirements
Type
OS
Hardware
Screen Size/Resolution
Windows
Windows 7
Windows 8, 8.1
1.3 GHz Processor
1 GB RAM, 2 GB Recommended
1 GB Disk Space Available
Screen – “10-inch class”
Resolution - 1024 x 768
MAC OS X
Linux
Lion 10.7 (Intel)
1.3 GHz Processor
Mountain Lion 10.8 (Intel) 1 GB RAM, 2 GB Recommended
Mavericks 10.9 (Intel)
1 GB Disk Space Available
1.3 GHz Processor
Fedora (Red Hat) 16
2GB RAM, 4 GB Recommended
Ubuntu 12
1 GB Disk Space Available
iOS
iOS 6
iOS 7
iOS 8
Android
Version 4
(Ice Cream Sandwich)
(Jelly Bean)
(Kit Kat)
Chromebook
Chrome OS 30+
Thin Client Configurations
NComputing (Windows 7,
Windows 8)
Screen – “10-inch class”
Resolution - 1024 x 768
Screen – “10-inch class”
Resolution - 1024 x 768
iPad 2+
Screen – “10-inch class”
*No iPad mini
Guided access must be on /
Assistive Touch must be off
1GB RAM
Screen – “10-inch class”
Device must be configured to
use single app mode
Screen – “10-inch class”
(Same as Windows)
Screen – “10-inch class”
34
Test Delivery Client Minimum Hardware Requirements
Important changes for 2014-15
• Windows XP and Vista no longer supported
• Windows 7, 8, and 8.1 only
• Mac OS X 10.6 no longer supported
• Mac OS X 10.7, 10.8, and 10.9 only
• Newly Supported Devices
o Chromebooks
o Android
35
Ancillary Software Requirements
Java®
Adobe Air®
Adobe Flash®
No longer required
by the Test Delivery
Client.
The CTB TDC no longer requires Java, Air or Flash.
Flash may still be required locally for other
software, such as MP3 players.
36
Intro - Online Testing Components
CTB IN State Web
Portal
(Support)
Test Administration
System (TAS)
(Administrative)
Online Testing
Components
Registration and
Technology Survey
(RTS)
(Capacity Analysis)
Test Delivery Client
(TDC) Application
(Student)
37
Test Administration System
Test Administration System (TAS)
• Password-protected website
• Student data management
• Test assignments
• Testing status
38
Test Administration System
Test Administration System (TAS)
 Focus on minimal clicks
 Consistent behavior and controls
• Modal windows
• Accordion to show / hide
• Major actions across tabs
39
Student Testing Accommodations
Accommodations
available for students
include:
Test Administration System
• Screen Reader / Text-to-Speech
• Variable Font Size, Font Color
• Variable Screen Question / Answer Background Color
40
Intro – Checkpoint Process
Checkpoint
Process
41
Checkpoint Process
• Program Kick-off
and RTS Training
• Site Readiness
Training
• RTS Data Entry
• TDC Installation
• Initial Site Readiness
Status Report
• Statewide Readiness
Test
Checkpoint 1
Registration and
Technology Survey
• TAS Training
• Site Access
• Test Assignments
• Practice Testing
• Technology Site
Readiness
• Final Workstation
Checks
• Site Support and
Troubleshooting
• Operational Test
Ready
Checkpoint 2
Checkpoint 3
Final Workstation
Check
Install Software
Statewide Readiness Test
42
Checkpoint 1
Goals
Steps to Complete
• Gather testing and
technology data from
schools
• Update data in the
Registration and Technology
Survey website (RTS) for:
• contacts
• student testing
• workstations
• network configuration
• Review RTS results
• Assess initial online testing
capacity and readiness
Result
• Checkpoint 1
Readiness Report
Passing/Not Passing
• CTB Follow-up
43
Checkpoint 2 – Statewide Site Readiness Test
Goal
RTS Available on November 5
Checkpoint 1 – December 12
• 100% participation required, even if
not able to test online
• Required to show capacity for
online assessment
• Provide important contact details
• Assess readiness for online testing
44
Checkpoint 2
Goals
Steps to Complete
• Confirm initial setup and
installation of network and
workstations
• Uncover/address setup and
configuration or installation
issues
•
•
•
•
Install Software
Verify Installation
Conduct Readiness Test
Packet Capture and Review
Result
• Checkpoint 2
Readiness Report
Passing/Not Passing
• CTB Follow-up and
Site Visits
45
Checkpoint 2 – Statewide Site Readiness Test
• Uncover and
address local
technical issues
at schools
• Workstation
• TDC install
• Connectivity
• Networking
Process
Goal
Checkpoint 2 – Statewide Readiness Test (SRT)
Administered Statewide – January 13
• Administer Statewide
Readiness Test to exercise
testing workstations
• Use provided sample student
testing accounts, passwords
and test access codes
• Use instructions provided to
administer test
• TAS access not required
• Report issues to CTB
• Packet Captures during
Readiness Test Required*
46
Checkpoint 3 – Final System Check
• Assess final check of
workstations and
setup
• Uncover and
address last-minute
technical issues
• Test Administration
System training
• Practice Tests in
progress
Process
Goals
Checkpoint 3
• Exercise testing
workstations
• Administer Practice
Tests
• Support visits if
needed
• Report issues to CTB
47
Intro - Online Testing Components
CTB IN State Web
Portal
(Support)
Test Administration
System (TAS)
(Administrative)
Online Testing
Components
Registration and
Technology Survey
(RTS)
(Capacity Analysis)
Test Delivery Client
(TDC) Application
(Student)
48
CTB b Portal
Indiana RTS Access
b
49
Indiana RTS Corporation Home Panel
50
Indiana RTS Corporation Home Panel
Corporation-level view of Test
and Technology Coordinator
contact data
Corporation-level
network data
51
Indiana RTS Corporation Home Panel
Corporation Contact Panel
Spring Break dates recorded by
corporation staff.
Spring Break dates now also
available on School Contact
Panel
• public school staff do not
need to enter dates /
entered at corporation level
for all schools
• Non-public schools need to
enter spring break dates on
school contact panel
52
Indiana RTS School Home Panel
Click School tab to open School
Panel View
53
Indiana RTS School Home Panel
Checkpoint 1, 2 and 3
progress bar
Green: passed
Red: failed (hover on blue
question mark for details)
Schools listed
Panels display saved data; open the panel
to enter / revise data by clicking on the
images:
Required data present
Missing data
54
Indiana RTS School Home Panel
New for Spring 2015
Legend
RTS Legend shows
Checkpoint progress
indicators
C1, C2, C3 Indicators
55
Indiana RTS School Contact Panel
v
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Tch
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gistrao
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R
RTS Enrollment Panel
Required fields
Save/Close
Editable fields
Name and contact
information required
56
Indiana RTS School Contact Panel
v
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Tch
d
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gistrao
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RTS Enrollment Panel
School Contact Panel
New for 2015
Spring Break dates now also
available on School Contact
Panel
• public and charter school
staff do not need to enter
dates / entered at
corporation level for all
schools
• Non-public schools need to
enter spring break dates on
school contact panel
Editable fields
Name and contact
information required
57
Indiana RTS School Enrollment Panel
RTS Enrollment Panel
v
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Tch
d
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gistrao
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Enrollment not editable
in the app
IDOE paper/pencil
approved (only editable
by IDOE)
Opt-In Section (Applied
Skills, IREAD-3)
Number of test periods
(3) & number of testing
days (15)
58
Indiana RTS School Enrollment Panel
RTS Enrollment Panel
v
lySu
Tch
d
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gistrao
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New for 2015
Large Print/ Braille /IEP
materials ordered from
within RTS
Window for ordering:
November 5 to
December 12
59
Indiana RTS School Enrollment Panel
RTS Enrollment Panel
v
lySu
Tch
d
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gistrao
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60
Indiana RTS School Workstation Panel
RTS Workstation Panel
Thin Client/Tablet
Delete
Minimum technical
requirements
Four types of devices
One row of device
data required
Field selections in
bold red font do not
meet minimum
requirements. These
machines cannot be
used for online
testing.
Slide 61
v
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Indiana RTS School Network Panel
RTS Workstation Panel
Required fields
Important Note: With
new technologyenhanced item types,
adequate bandwidth
is very important.
Network configuration
Internet Connection type, Down
speed and Up speed required
Slide 62
Indiana RTS School Readiness Status Panel
RTS Workstation Panel
RTS Workstation Panel
Required fields to
complete Checkpoints
2 and 3
Record Checkpoints 2 and
3 status
Return to RTS and check these boxes upon
completion of Checkpoints 2 and 3
Slide 63
Indiana RTS Progress Indicators
Progress
Progress
Progress
0% Complete
Checkpoint 1
Complete
Checkpoint 2
Complete
Checkpoint 3
Complete
No Cleared
Checkpoints
Checkpoint 1
Cleared
Checkpoint 2
Cleared
Checkpoint 3
Cleared
Progress
Checkpoint 1, 2, 3 complete – Each Checkpoint must be completed in order. The segmented bar
confirms Checkpoint status. Hovering over the tooltip next to the Progress Bar will also provide
confirmation on Checkpoint status.
= “Checkpoint 1 Cleared…”
This message indicates that the site
has passed Checkpoint 1:
Checkpoint 1 Complete: All
Contact, Network, Workstation,
and Enrollment information is filled
in; Network speed is sufficient;
Workstation Capacity is adequate;
Thin Client Affirmations are
checked (if applicable).
= “Checkpoint 2 Cleared…”
This message indicates that the site has
passed Checkpoint 2:
= “Checkpoint 3 Cleared…”
This message indicates that the site
has passed Checkpoint 3:
Checkpoint 2 Complete: “Site
Readiness Complete” Affirmation
checked (found on Readiness Status
panel).
Checkpoint 3 Complete: Final Site
Readiness Complete (found on
Readiness Status panel).
64
Support and Resources
Need Help?
Support Options and
Resources
Slide 65
Support and Resources
Administration Policies and
Procedures Assistance (IDOE)
CTB Indiana Support Team (CTB)
Indiana Department of Education
CTB/Indiana Help Desk
istep@doe.in.gov
CTB_Indiana_Helpdesk@ctb.com
http://www.doe.in.gov/assessment
http://www.ctb.com/istep
Phone:
317-232-9050
Phone: 800-282-1132 option 2
Toll Free:
888-544-7837
Hours of Operation:
Fax:
317-233-2196
7:30 a.m. - 5:00 p.m. EST
Slide 66
Communication
Ticker
State Web
Portal
ctb.com/istep
CTB and
Corporation
Technology
Team
Collaboration
Emails
News
Dashboard
and Forum
Training
Documents
Communication is
key to the success
of online testing!
Support
Documents
Slide 67
Technical Support Plan
Technical
Support
Technical Support
WebEx Sessions
Site Visits
Phone Support
Client Log File Review
Training
Support Documentation
Slide 68
Online Resources
Online Resources
CTB IN State Web Portal
• www.ctb.com/istep
• Support Content
• News Ticker
• Support Email:
CTB_Indiana_Helpdesk@ctb.com
CTB Indiana Online Forum
• Connect with other
corporations/schools
• Post / Ask Questions
Slide 69
Support Documents
Types of Support Documents
• Common Error Messages and Resolution
• Network and Workstation Configuration Checklists
• Online Quick Start Guide (TAS)
• Registration and Technology Survey (RTS) Instructions
• Site Network Infrastructure Guidelines
• Test Administration Manuals (TAM)
• Test Preparation and Admin Checklist
• Thin Client Site Readiness Checklist
• Thin Client Troubleshooting Guide
• Troubleshooting Tips
• Test Delivery Client Installation Guide
Slide 70
Online Testing Toolkit (TAS)
Online Quick Start Guide
Online Examiner’s Manual
Sample Testing Schedules
Online Test Preparation and Administration Checklist
Test Administration System Training Presentation
Troubleshooting Guide
Slide 71
Takeaways Next Steps
Take Aways / Next Steps
Review CTB IN State Web Portal www.ctb.com/istep
Enter RTS data (available on November 5)
Complete Checkpoint 1 by December 12
Plan to attend future training sessions (calendar)
Plan for Statewide Readiness Test (SRT) in January
Questions? Contact CTB Indiana Help Desk or IDOE
Slide 72
Wrap-Up
Questions?
Slide 73
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