Oklahoma End-of-Instruction Grade 3-8 Online Kickoff and Readiness Training Webinar Etiquette This call will be operator assisted. Please submit questions through the chat window throughout the presentation or via the operator during the Q and A portion of the meeting. Conference Call Numbers: 800-857-4928 Passcode: 5559914 (for all morning and afternoon sessions) Webinar information provided separately October 2013 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 1 Key Personnel - Introductions Oklahoma State Department of Education • Dr. Maridyth McBee • Assistant State Superintendent • Joyce DeFehr • Executive Director State Testing • Derrel Fincher • Director of Learning Technologies CTB/McGraw-Hill • • • • Shiva Doreswamy, Portfolio Manager Lindy Wienand – Sr. Program Manager 3-8 Tracy Keith, Sr. Program Manager EOI Rob Mann, Online Implementation Mgr. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 2 Agenda • Welcome and Introductions • Session Goals • Milestone Reviews • Online Testing Program Overview and Components • 3 Checkpoints - Online Readiness Process • Registration and Technology Survey (RTS) Application • Communication and Support • Next Steps and Q/A Slide 3 Session Goals Session Goals Session Goals OK EOI and Grades 6-8 Online Spring 2014 Testing How to Use the Registration and Technology Survey (RTS) Website Review Milestones for Online Testing and Training Introduction to the Spring 2014 OSTP, Readiness Process and Online Program Components Slide 4 Checkpoint 1 Checkpoint 2 Online Testing Milestones Dates Training Sessions: Online Kickoff and RTS (Tech Survey) Dec 12 - 13 (4 sessions) 10:30am-12pm, 2:00-3:30pm Launch of Registration Technology Survey website Dec 12 Registration Technology Survey data collection Dec 12 – Jan 13 Training Sessions: Statewide Readiness check and Site Readiness Training Jan 7 - 10 Jan 24 Q&A session Install Spring 2014 Test Delivery Client and readiness content (non-EOI) Jan 6 - 21 January 28, 9-10am CST Statewide Online Readiness Check ** Alternate date in case of weather/other issue: Feb 4 Update High School workstations Install Spring Test Client (TDC) “TE Client” download and install After EOI Trimester testing: Feb 14-21 Milestones Checkpoint 3 Milestones Online Testing Milestones Dates Tech Enhanced Item Practice Test (EOI only) Week of Feb 24 – TBD Training Sessions: Test Administration (TAS) regional Early March - TBD DTCs access Test Administration System (TAS) March 17 - TBD Tech Coordinators download final test content download/install: - All Schools install Spring content for all tests March 21-31 Spring testing windows March 31 (EOI Retest) April 14 – May 9 (EOI) April 10 – May 7 (Grade 3-8) Slide 6 y rilg e T n m o C Common Terminology Checkpoint Process Process to assess readiness for online testing CTB OK Web Portal Website location containing information regarding online testing and other topics www.ctb.com/ok My Programs / Navigator Website RTS – Registration and Technology Survey Online Assessment System TAS – Test Administration System Landing page with links to other applications such as the Registration & Technology Survey and Secure File Sharing Collects data and provides information regarding online test capacity and technology readiness Consists of two parts - Test Delivery Client and Test Administration System Website used by local test coordinators to manage test sessions and by technology coordinators to access software and content TDC – Test Delivery Client The locally installed testing client application used by students to take online tests TE Client – Technology Enhanced Items Additional testing client software to support new item types for the EOI Spring test administration Slide 7 Intro - Online Testing Components CTB OK State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Survey- Analysis) Test Delivery Client (TDC) Application (Student) Slide 8 Intro - Online Testing Components CTB OK State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Survey- Analysis) Test Delivery Client (TDC) Application (Student) Slide 9 CTB OK State Web Portal CTB IN W eb Portal - Introduction Scrolling Ticker…. a URL: www.ctb.com/ok a Scrolling Ticker Single Sign-on b Navigator Page Access c General information about the tests d Test and Technology e Coordinator Support Materials f Experience Online Testing (Students) g Online TAS Sandbox (Administrators) b c h d e i f g j h News and Information i Community Forum j Help Desk Contact Information Slide 10 Scrolling Ticker CTB IN W eb Portal Scrolling Ticker a a – Scrolling Ticker The scrolling ticker enables the SDE and CTB to post alerts for Oklahoma districts and schools. Some announcements are clickable links to view more information. Slide 11 Assessment Program Information CTB IN W eb Portal About the Test b b – Assessment Program Information Click the “Assessment Program Information” button to access general information about Oklahoma test administrations. Slide 12 Single Sign-on CTB IN W eb Portal Access Account c – Single Sign-on Account Access c Click the “Access your CTB Account” button to login to the My Programs – Overview website. Slide 13 FAQ Intro - CTB Indiana W eb Portal FAQ Single Sign-on ** FAQ Tip Q: I do not have a Single Sign-on SSO account. How do I get an account? A: What role do you have at the district? Dist. Test Coordinator – Contact the CTB/Oklahoma Help Desk for assistance. School Test Coordinator – Contact the DTC for approval. DTC contacts Help Desk to request account. Technology Coordinator – Contact the DTC for approval. DTC contacts Help Desk to request account. ** FAQ Tip Q: I do not see a link to the Registration and Technology Survey Application on the My ProgramsOverview page. How do I have the link added to my account? A: What role do you have at the district? Dist. Test Coordinator – Contact the CTB/Oklahoma Help Desk for assistance. Technology Coordinator – Contact the DTC for approval. DTC contacts Help Desk to request account. Slide 14 Test Coordinator Support Materials CTB Indiana W eb Portal d – Test Coordinator Support Materials d Click the “Test Coordinator Support Materials” button to access a variety of materials to support online testing. New materials will be frequently added. Slide 15 Technology Coordinator Support Materials CTB IN W eb Portal Technology Coordinator e e – Technology Coordinator Support Materials Click the “Technology Coordinator Support Materials” button to access a variety of materials to support online testing. New materials will be frequently added. Slide 16 Experience Online Testing CTB IN W eb Portal Online W riting Assessment f – Experience Online Testing (Student) Click the “Experience Online Testing” button to access an Internet simulation of the Test Delivery Client. f Slide 17 Test Administration System Online Demo CTB IN W eb Portal The Button Page g – Demo Site Click the g “Demo – Test Admin Web Site” button to access the OK Online sandbox. Slide 18 News/Dashboard CTB IN W eb Portal News, Forum, Help Desk h h – News/ Dashboard During testing, visit this page for CTB status updates and alerts. Slide 19 CTB – Oklahoma Technology Forum CTB IN W eb Portal News, Forum, Help Desk i i – CTB OK Forum The forum is a passwordprotected online website where users can ask questions and connect with other districts, CTB and the SDE. Slide 20 CTB Oklahoma Helpdesk CTB IN W eb Portal News, Forum, Help Desk j – CTB OK Help Desk j This web page contains static CTB/Oklahoma Help Desk contact information. OK_Helpdesk@ctb.com Slide 21 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Survey- Analysis) Test Delivery Client (TDC) Application (Student) Slide 22 CTB b Portal Oklahoma RTS Access b Slide 23 Registration and Technology Survey (RTS) Single Point of Information Analysis to Assess Online Testing Readiness Analysis: Online to Workstations Available for Testing Registration and Technology Survey (RTS) Website Analysis: Workstations Available to Network Capacity Online Testing Status Indicator and Feedback (Checkpoint Progress) Usable workstations (meet minimum requirements) Network capacity (10 kbps per machine) Slide 24 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Survey- Analysis) Test Delivery Client (TDC) Application (Student) Slide 25 Test Delivery Client Test Delivery Client Application • • • • Student testing software Lock-down browser with encrypted test content Online Tools/Accommodations 2 icons in Spring: Standard and Tech Enhanced Client Slide 26 W orkstation Hardware/Software Requirements Test Delivery Client Workstation Requirements Desktop, Laptop, Netbook, Thin Client* (*ex: NComputing) Windows MAC OS X Linux Windows XP SP3 Lion 10.7 (Intel) Fedora 11 (Red Hat) Windows Vista SP1 Mountain Lion 10.8 (Intel) OpenSUSE 11.1 Windows 7 (32 & 64) TBD: Mavericks 10.9 Ubuntu 9.04 Windows 8 (64) Processor / RAM Requirements 1.3 GHz Processor 1.8 GHz Processor 1.3 GHz Processor 1 GB RAM, 2 GB recommended 1 GB RAM, 2 GB recommended 2 GB RAM, 4 GB recommended 1 GB disk space available 1 GB disk space available 1 GB disk space available Ancillary Software Java (JRE) 6 or 7, 32-bit recommended Java (JRE) 7, 32 bit recommended Java (JRE) 6 or 7, 32 bit recommended Adobe Air v3 Flash Player 11 Adobe Air v3 Internet Explorer 9 or 10 Safari 5 TBD Screen Size / Resolution Screen – “10-inch class” Screen – “10-inch class” Screen – “10-inch class” Resolution - 1024 x 768 Resolution - 1024 x 768 Resolution - 1024 x 768 Slide 27 Student Testing Tools Option (Answer Choice) eliminator Highlighter Eraser Magnifying Glass Calculator – TI-30XS Multiview & TI-84 Plus Silver Edition EOI only Pause Test – 20 minute timer Mark for Later Review Slide 28 Intro - Online Testing Components CTB IN State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Survey- Analysis) Test Delivery Client (TDC) Application (Student) Slide 29 Test Administration System Test Administration System (TAS) • Single Sign-On for grades 6-8 and EOI • Student data management • Test assignments • Testing status Slide 30 Test Administration System Test Administration System (TAS) Single Sign-On for grades 6-8 Student Data Management Test scheduling and assignments Monitor Testing Status Slide 31 Test Administration System Student Testing Accommodations Reader / Text-to-Speech Accommodations •• Screen Variable Font Size, Font Color available for students include: • Variable Screen Question / Answer Background Color Slide 32 Intro – Checkpoint Process Checkpoint Process Slide 33 2013-14 Readiness Checkpoints - Spring • Training: RTS & online readiness • Documentation (updated to include TE client) • Statewide Readiness Check documentation • Training: Site readiness, TDC install (incl. TE client) • Install TDC & Readiness Check content • Install TE Client • Collect technology inventory in RTS from districts • Participate in statewide Readiness Check • Checkpoint 1 report to SDE: • Troubleshoot site issues. • Checkpoint 2 report to SDE • Identify potential site issues Checkpoint 1 Complete: January 6 • Identify sites for field engineer visits Checkpoint 2 January 28 / February 14 • Training: Test Admin System (TAS) • Practice and operational tests are pre-scheduled • Student Practice Testing • TAS access with student data pre-loaded • Tech Coordinators install final test content • Final workstation check • Checkpoint 3 report to SDE Checkpoint 3 March 19 Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Checkpoint 1 – Registration and Technology Survey • Gather contact, testing and technology data from schools • Review RTS results • Assess initial online testing capacity and gaps Process Goals Checkpoint 1 • Verify and update data in the Registration and Technology Survey website (RTS) for: • contacts, workstations and network configuration Slide 35 Checkpoint 2 – Site Readiness • Confirm workstation readiness (initial) • Confirm network configuration • Uncover and address local technical issues Process Goals Checkpoint 2 • Install Test Delivery Client and Statewide Readiness Check content • Test and check workstations • Conduct site support visits if needed Slide 36 Checkpoint 2 – Statewide Site Readiness Test • Uncover and address local technical issues at schools • Workstation • Content install • TDC install • Connectivity • Networking Process Goal Checkpoint 2 – Statewide Readiness Check Administered Statewide – Jan 28 • Administer Statewide Readiness Check to exercise testing workstations • Use sample student testing accounts, passwords and test access codes • Use instructions provided to administer test • TAS access not required • Report issues to CTB Slide 37 Statewide Readiness Check – About the Test Goal • Exercise online testing workstations to confirm readiness at schools. • Exercise the maximum number of workstations expected to test concurrently • Detect local network AND/OR internet issues between OK and CTB Readiness Check Date/Time: • January 28, 2014, 9:00 a.m.-10:00 a.m. (Alternate Date - Feb 4th at the same time ) • Approximately 30 minutes concurrently to confirm readiness at Sites. • Test in progress and test taker engaged for at least 30 mins. Logins and Test Access: • 400 Fake Student Accounts per GRADE (6,7, 8). Do not need to use all. • Student Login ID, Password and access codes – common to all users. • Example: Login ID: 0015student0001… Password: test and Access Code: 0015test Statewide Readiness Check Participants: • Parent Volunteers, Teachers or Students (on-grade for practice) • If Students participate, sites should use on-grade test tickets for student practice • Statewide Readiness Check answers will not be scored. Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Statewide Readiness Check – Activities CTB Districts/Schools Provide Statewide Readiness Check logins, passwords and TACs Plan for Statewide Readiness Check (approx. 1-2 hours) Create Statewide Readiness Check sessions Install TDC software and Statewide Readiness Check content, setup network (approx. 3-5 minutes/machine) Provide TDC software and Statewide Readiness Check content Verify workstation and network setup (approx. 1 hour/school) Monitor Statewide Readiness Check testing status Provide logins, passwords and TAC to test takers (Access/Print approx. 15 minutes/school) Provide troubleshooting and support following the test Administer Statewide Readiness Check (approx. 1 hour/ school) Follow-up with counties after Statewide Readiness Check Note problems – Report issues to CTB (approx. 1 – 2 hours/ school) Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Statewide Readiness Check – Policy and Options Content • Items represent content from grades 6, 7, 8 – can be taken on-grade for practice • High school students can test, but not with on-grade, EOI subjects. • The Screen Reader is not supported during the Statewide Readiness Check. • All schools will need install Readiness Content Test Delivery Client • High Schools in Winter/Trimester testing on 1/28 should keep client 9.5. • add the Readiness Check content package • Elem and Middle Schools (not in Winter/Tri testing) will download new Spring TDC version (10.0) and Readiness Check Content on January 6 Support Documents • SDE policy – statewide participation in Readiness Check • Exceptions: Oklahoma SDE Proprietary & Confidential Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Checkpoint 3 – Final System Check • Assess final check of workstations and setup • Uncover and address last-minute technical issues • Final content installation • Test Administration System training • Practice Tests in progress Process Goals Checkpoint 3 • Install final Operational Test Content • Exercise testing workstations • Administer Practice Tests • Support visits if needed • Report issues to CTB Slide 41 Intro - Online Testing Components CTB OK State Web Portal (Support) Test Administration System (TAS) (Administrative) Online Testing Components Registration and Technology Survey (RTS) (Survey- Analysis) Test Delivery Client (TDC) Application (Student) Slide 42 Oklahoma RTS Access CTB IN W eb Portal b Slide 43 Oklahoma RTS District Home Panel District-level view of Test and Technology Coordinator contact data District-level network data Slide 44 Oklahoma RTS School Home Panel Click School tab to open School Panel View Slide 45 Oklahoma RTS School Home Panel Checkpoint 1, 2 and 3 progress bar Green: passed Red: failed (hover on blue question mark for details) Schools listed Panels preloaded with data; open the panel to review / revise data by clicking on the images: Required data present Missing data Slide 46 Oklahoma RTS School Contact Panel RTS Enrollment Panel v u S ly h c T d n o tra is g e R Required fields Save/Close Editable fields Name and contact information required Slide 47 Oklahoma RTS School Workstation Panel RTS W orkstation Panel v u S ly h c T d n o tra is g e R Minimum technical requirements Three types of devices Thin Client Field selections in bold red font do not meet minimum requirements. These machines cannot be used for online testing. Delete One row of devic data required Slide 48 Oklahoma RTS School Workstation Panel RTS W orkstation Panel v u S ly h c T d n o tra is g e R Field selections in red font do not meet minimum requirements. These machines cannot be used for online testing. Slide 49 Oklahoma RTS School Network Panel RTS W orkstation Panel Required fields Network configuration Internet Connection type, Down speed and Up speed required Slide 50 Oklahoma RTS School Readiness Panel RTS W orkstation Panel RTS W orkstation Panel Required fields to complete Checkpoints 2 and 3 Record Checkpoints 2 and 3 status Return to RTS and check these boxes upon completion of Checkpoints 2 and 3 Slide 51 Oklahoma RTS Progress Panel Slide 52 Support and Resources Need Help? Support Options and Resources Slide 53 Support Resources Administration Policies and Procedures Assistance • Oklahoma State Department of Education, Office of Accountability and Assessments http://www.ok.gov/sde/ • Phone: 405-521-3341 OK Customer Support (CTB) • CTB Oklahoma Help Desk OK_Helpdesk@ctb.com http://www.ctb.com/ok • Phone: 888-282-2010, Fax: 800-282-0266 • Hours of Operation: 7:30am – 4:30pm Central Time - regular hours 7:00am – 7:00pm Central Time - during testing Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Slide 54 Communication Communication CTB.COM / OK Portal Page Scrolling Ticker Access to District Technology Team Email Blasts News / Dashboard and Forum Training Documents (PPT, Recordings) Communication is key to the success of online testing! Support Documents Slide 55 Ongoing communication: Tech Advisory Group (TAG) • • OK Tech Leaders meeting to address the specific preparation, communication, site readiness and implementation for Oklahoma OSTP online. Guide decisions on methods of data collection, current and future trends in student workstations, networks, etc. Tech Contact List – Memos, Trainings, Discussion CTB Oklahoma Technology Forum • • • CTB Oklahoma Technology Forum – a central website for discussing challenges and solutions related to the OSTP online testing CTB’s Implementation team will moderate and engage in the discussion, and provide direct feedback to queries posted. Augment (not replace) the CTB Oklahoma HelpDesk Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Technical Support Technical Support Plan Technical Support Webex Sessions Site Visits Phone Support Client Log File Review Training Support Documentation Slide 57 Types of Support Documents Support Documents • Common Error Messages and Resolution • Network and Workstation Configuration Checklists • Online Quick Start Guide (TAS) • Registration and Technology Survey (RTS) Instructions • Site Network Infrastructure Guidelines • Test Administration Manuals (TAM) • Test Preparation and Admin Checklist • Thin Client Site Readiness Checklist • Thin Client Troubleshooting Guide • Troubleshooting Tips • Test Delivery Client Installation Guide Slide 58 Online Testing Toolkit (TAS) Online Quick Start Guide Online Examiner’s Manual Sample Testing Schedules Online Test Preparation and Administration Checklist Test Administration System Training Presentation Troubleshooting Guide Slide 59 Take Aways/ Next Steps Takeaways Next Steps Review CTB OK State Web Portal www.ctb.com/ok Review RTS data for accuracy; update if incorrect Note status in RTS ; All Green? Plan to attend future training sessions Plan for Statewide Readiness Check in January Questions? Contact CTB Oklahoma Help Desk or SDE Slide 60 Wrap Up Questions? Slide 61