Trialing iPads in Education Three Case Studies of iPad use in the Education Process © The Association of Independent Schools of NSW Trialing iPads in Education Evan Hughes, Trinity Grammar School © The Association of Independent Schools of NSW Trinity Grammar School in Brief 3 Sydney Campuses Lewisham – PK-2 Strathfield – PK-6 Summer Hill – 3-6 & 7-12 ~2000 students (all boys) & ~500 staff ~1600 devices (including 360 iPads, 560 notebooks, 90 Mac) Campus WLAN (Aruba) on Summer Hill site Microsoft Active Directory, Windows Server 2008, Exchange 2010, VMWare © The Association of Independent Schools of NSW iPad Project Initiation Head Master Decision – August 2010 Implementation/Deployment – October 2010 Year 12 privilege (and their teachers) 360 x 32GB iPad Wi-Fi only 200 students 110 staff 50 shared (Library) © The Association of Independent Schools of NSW iPad Project Objectives Communication – email Administration – timetable and School calendar Record book (Diary and School information) and textbook replacement – PDF files, eBooks, iPub Teaching tool – Apps to support curriculum delivery along with Internet and Intranet access © The Association of Independent Schools of NSW Preparation Executive Support – already highest level Management – Looked at available tools to treat iPads like notebooks, but it is a consumer device Network – WLAN access, IP addressing, Proxy access and content filtering Functionality – School email for students, Intranet content, eTextbooks Staff – course material conversion / familiarity Gift cards for Apps © The Association of Independent Schools of NSW Deployment ‘out of the box’ experience to engender ownership Too many for IT to process in given timeframe Staff (up to 25 in each session) – issued first in lock-step sessions following PowerPoint – too slow, some rushed ahead and ‘bricked’ the device Students (40-50 in each session) – personalised mail-merge document with individual settings – worked at own pace, surprising amount of cooperation and peer assistance between all students © The Association of Independent Schools of NSW Deployment Process 1. Out of the box – break the plastic seal 2. Activate through iTunes 3. Join temporary local wireless network 4. Install certificate for School WLAN 5. Join School WLAN 6. Setup email 7. Setup iTunes store account using $50 gift card 8. AppleCare warranty registration 9. Application (App) purchasing process 10. Putting the case on © The Association of Independent Schools of NSW Results & Issues Achieving Outcomes Communication Administration Teaching tool Ownership Issues Apps locked to student’s iTunes account Longer term costs of replacing devices Staff adoption – working on a regular iPad PD programme with external presenters © The Association of Independent Schools of NSW Looking Forward Expand to include Year 11 Tools for configuration management, shared device management, removal of School settings on device exit Volume Purchase Plan - App issuing after bulk purchase Looking at a shared model for Primary classes and the Library Students and Staff bringing their own devices © The Association of Independent Schools of NSW Sources of Support & Advice Victorian iPad Trial www.ipadsforeducation.vic.edu.au Apple – technical advice, PD for teaching staff Computers Now – stock, gift cards Accucom – Aruba WLAN changes Blue Reef – Sonar clientless filtering © The Association of Independent Schools of NSW Evan Hughes, Director of IT, Trinity Grammar School ehughes@trinity.nsw.edu.au © The Association of Independent Schools of NSW St Aloysius College - Yr 10 - 1 to 1 deployment of IPADS Brett Houghton © The Association of Independent Schools of NSW St Aloysius College Independent Catholic boys school in Milsons Points 1180 Students from 3 thru 12 iPads issued to each year 10 student (154) The Journey Trolleys – Laptops Netbooks – 1 to 1 iPads (154 Students 40 staff - 64gig wifi) © The Association of Independent Schools of NSW iPads - Why ICT Committee decision Research device in the classroom Access to online resources Meeting the need of increase digital text Offer basic note taking Fast turn on Long battery life What they did not want Laptop / Netbook / Notebook Did not want to fully replace writing in class © The Association of Independent Schools of NSW Staff Trial of 20 Units Identified the following: Proxy Authentication does not work under our existing setup Changes to our wireless was required to enable authentication. We use a 2 part authentication to our wireless Domain registered workstations Domain Users This model would not work for iPads Limited traditional file access (Win2k8 Servers) We knew we would need AppleID accounts for each students © The Association of Independent Schools of NSW Setup / Configuration process Wireless Configuration Filtering / Proxy Device Setup Training and education © The Association of Independent Schools of NSW Wireless Separate SSID Default Gateway -> Sonar Security 3 Part authentication MAC Address at Wireless Controller Device (Certificate, issues by controller) AD Username / Password (IAS Authentication) © The Association of Independent Schools of NSW Proxy / Filtering I choose to implement a transparent proxy for this project. The proxy server (Sonar) is in line (transparent) to the users via the default gateway • Port 80 traffic is redirected to 8080 • Users authenticate at the first port 80 request sent from the safari app on device. • This session lasts for 6 hours. • Once authenticated all Apps can access the web and is logged • We use an option the Sonar Appliance offers called “AD Passthrough Authentication” • We see issues with SSL traffic with this method. But we are working with Bluereef on this. © The Association of Independent Schools of NSW Device Setup Apple ID’s created – https://appleid.apple.com iPhone configuration utility 2 Profiles 1. Device setup 2. Email config / Web clips Device registration Case Incase http://www.goincase.com/products/detail/convertible-bookjacket-cl57512r Handout to kids © The Association of Independent Schools of NSW Apps, Apps, Apps and more Apps It’s a mine field out there Have a budget I am critical of a lot of apps, I see many as 1 time learning applications. I tried to keep it simple, keep focused on the goals, eg: being research and access. Rubric: I was directed to this rubric / matrix towards the end of last year. As we are now starting to get more request from HOD’s for app I aim to use as a guide to decision making. © The Association of Independent Schools of NSW © The Association of Independent Schools of NSW Purchased Apps APPS Started the year with 1 purchased app to each student (QuickOffice) Offered a list of free apps we asked them to download, links provided on intranet for student to download. Since mid term 1 we have purchased a number of language apps for the languages department. These include ShinKanji Jflash Freewriter © The Association of Independent Schools of NSW Free Apps to start the year (See last slide for links) © The Association of Independent Schools of NSW App Distribution – iTunes Store We gifted 154 students the purchased app. Managed to gift on average 30 students in a single purchase. (Depends on the combined length of the list of email address) Comma separated test1@test.com, test2@test.com, test3@test.com Itunes store supplies information on who has redeemed their gift or not. © The Association of Independent Schools of NSW Training Student very easy Staff very hard For students we ran an information session for the whole year group. For staff we have run sessions in groups but we have now moved to 1 to 1 training sessions of about 1 hour. We cover Device usage Itunes use App use Email App purchase policy © The Association of Independent Schools of NSW Management – May 2011 Casper MDM http://www.jamfsoftware.com/solutions/mobile-devicemanagement/ IOS Developer – Enterprise Program Organise in advanced Took St Aloysius College 3 months to get this approved with Apple Your principal needs to be involved in this process $299 © The Association of Independent Schools of NSW The next 3 months Finalise Casper MDM implementation Printing Extending Google Apps integration App development ePub development – text and internal resources © The Association of Independent Schools of NSW Observations Low damage rates. Nil so far 1 Theft 2 units have been reported faulty (repaired under warranty) Once a user is setup ie: AppleID login working and can get apps On wireless Browsing web We see very few reported issues. © The Association of Independent Schools of NSW Import Links Vic iPad Trial Casper MDM Management http://www.arubanetworks.com/ Some Blogs I have followed thru this process www.bluereef.com.au Wireless https://developer.apple.com/devcenter/ios/index.action Filtering http://www.jamfsoftware.com/solutions/mobile-device-management/ iOS Developer Enterprise Program http://www.ipadsforeducation.vic.edu.au/ http://speirs.org/ Some News / Media Links http://mashable.com/2011/05/16/tablets-education/ http://www.adelaide.edu.au/news/news41241.html © The Association of Independent Schools of NSW App Links Google Mobile: Find my iPhone http://itunes.apple.com/au/app/id384224429?mt=8 iPad Information http://itunes.apple.com/au/app/google-earth/id293622097?mt=8 Discover http://itunes.apple.com/au/app/australian-broadcasting-corporation/id376620068?mt=8 Google Earth http://itunes.apple.com/au/app/pulse-news-reader/id371088673?mt=8 ABC http://itunes.apple.com/au/app/ibooks/id364709193?mt=8 Pulse http://itunes.apple.com/us/app/dictionary-com-dictionary/id364740856?mt=8 iBook http://itunes.apple.com/au/app/find-my-iphone/id376101648?mt=8 Dictionary http://itunes.apple.com/au/app/google-mobile-app/id284815942?mt=8 http://itunes.apple.com/au/app/pad-info/id364220353?mt=8 Evernote http://itunes.apple.com/au/app/evernote/id281796108?mt=8 © The Association of Independent Schools of NSW Contact Details Brett Houghton IT Manager St Aloysius College it@staloysius.nsw.edu.au © The Association of Independent Schools of NSW Trialing iPads in Education Richard Jones, Shore School © The Association of Independent Schools of NSW About Shore ELC – Year 12, three locations ELC-2 (236 Boys & Girls) 3-6 (244 Boys) 7-12 (1200 Boys - 201 boarders) ~1350 PCs of which ~220 are shared laptops. Key platforms Applications: Synergetic, Schoolbox LMS/Portal, AMLIB, Clickview Platforms: HP Servers, EMC & HP Storage, VMWARE, Ubuntu / Redhat Linux, Windows Server 2003/2008, SQL 2005/2008, Exchange 2003 Network: Cisco LAN / Wifi / IPTEL Clients: Windows XP SP3, Office 2010, IE8.0, Adobe CS4, Altiris, Sophos Challenges Laptops or Tablets or both? Consolidating sustainable tools & methods and discarding fads. Meeting the needs of all stakeholders in a unified & consistent way. © The Association of Independent Schools of NSW The Shore Case Study Only minor demand for tablets; One Senior School maths teacher Need to support two children with special needs. PDHPE teachers Why iPads? Perceived strong potential to enable different teaching / learning practices. Usability / Familiarity. Prepare the ICT team for the inevitable! Cost effectiveness. © The Association of Independent Schools of NSW Preliminary Considerations Define what success looks like Have a clear scope and stick to it Executive sponsorship / sanction Wi-Fi coverage and configuration Policy Ownership of the device and content How content will be loaded Who can purchase (and how) Internet access © The Association of Independent Schools of NSW Senior School Maths The teacher wanted to Teach from anywhere in the room while maintaining engagement. Provide homework feedback at the desk. Solution iTeleport to remote control the classroom PC / IWB. Numbers to record the homework feedback given to students at their desk. Outcome Teacher’s expectations exceeded. Students like the immediate feedback. Issues The number of “remote control” applications we had to try. The expectation of other teachers that the iPad screen would appear on the IWB. The level of technical aptitude and confidence required by the teacher. © The Association of Independent Schools of NSW Kindergarten The teachers wanted The IWB to be visible to a child with a serious visual impairment. To experiment with other learning aids for the same child. Solution iTeleport to display the classroom PC / IWB screen on the iPad. Various applications to enable the child to participate more actively in classroom activities. Outcome The classroom and special needs teachers are happy with the outcome. An excited and eager child! Issues The special needs teacher wanted freedom to control the content. The child occasionally drifted off task. © The Association of Independent Schools of NSW Year 3 The teachers wanted A tool to enhance the learning of a child with special needs, such as, poor fine motor skills. Solution Various applications to enable the child to participate more actively in classroom activities. Outcome A work in progress! Issues The classroom teacher had high expectations of the device while I considered it to be an experiment! I underestimated the degree of control that the teachers needed. Moving content (such as photos) onto the iPad. Occasional loss of Wi-Fi connectivity © The Association of Independent Schools of NSW Senior School PDHPE The teacher wanted To eliminate the chronicle. More convenient network access (Pool, Gym, Classrooms). To experiment with new teaching and learning aids Solution Pages and Numbers for taking notes, keeping records (eg Beep Tests), marking attendance away from the classroom. Safari for access to the LMS/Portal. Various applications to support teaching, including First Aid and Yoga. Outcome A work in progress, mainly positive feedback. Issues I underestimated the degree of control that the teachers needed. Data loss. Fewer applications available than expected. © The Association of Independent Schools of NSW What worked well? Easy for special needs children to use The ability for people to explore and try new things Network mobility Instant on Lightweight © The Association of Independent Schools of NSW What didn’t work well? Despite communicating that we were trialing the devices this wasn’t always understood. Managing iTunes and content We started with a central model and then changed to a federated model (iTunes account per department) Moving user created content onto the iPad Information loss Greater responsibility on the end user © The Association of Independent Schools of NSW Next Steps Improving our management capability. Understanding how the iPad “fits in” and whether use should be for a specific purpose or just an option given to departments. Shared sets for classes. © The Association of Independent Schools of NSW Richard Jones, ICT Manager, Shore School rjones@shore.nsw.edu.au © The Association of Independent Schools of NSW Questions? © The Association of Independent Schools of NSW