City of Greater Dandenong Maternal and Child Health Integrating with Diversity in our Multicultural Community Bernadette Harrison Catherine Mills Situated 23 km from CBD Population of nearly 145,000 residents 150+ different nationalities >50% born overseas >50% English is not the main language Unique City of Greater Dandenong • • • Most disadvantaged municipality Highest Government IRSED 2012 AEDI high levels of vulnerability 2012-13 • almost 2500 birth notices • 50% first time mothers • 81% women born overseas • 13% less than 25 years old • At 3 months 52% fully breast feeding, with 39% at 6 months • 13% of partners were unemployed Unique City of Greater Dandenong • 101 identified countries from: • Australia • India • Vietnam • Cambodia • Sri Lanka • Afghanistan • China • Iran • Burma 69 languages spoken included: •English •Vietnamese •Punjabi •Khmer •Kiswahili •Mandarin •Dari 8% of women had no English English fluency had declined 3% Maternal and Child Health • • • • • • • 17 centres 1 MCH Co-ordinator and 39 MCHN’s 2 EPSO’s 1 SCP for Right@home 2 Multilingual Peer Educators 3 Business Support Administrators 2 student MCHN‘s Every day…today! • • • • • • • • Flexible & Innovative Sleep Settling sessions Cooking for your baby and Infant Program Multilingual Parent Groups Young Women’s Group CPR groups Extended hours of operation including Saturday Morning sessions Integrated approach CGD MCH Enhanced services • • • • 3 MCHN’s and 2 EPSO’s working in partnership Direct referrals from hospital Over 300 families seen last financial year Multiple complex needs Interpreters • • • • • • • • Single and Group Sessions Extra time to KAS visits Use of the same female interpreter On site and phone consultations Sourcing Interpreters Group sessions for particular languages Extra administration time Additional home visits The Service Provision As stated by Dr. Elisha Riggs (Murdoch Institute, 2014) “…….. that although there is good access to the MCH service in Melbourne, significant barriers remain due to initial access, continued engagement, language challengers and how things could be done better. There is a lack of service provision to identify families who have arrived requiring MCH services”. Refugees and Asylum seekers • • • • • • Increases over the past 4 years MCH central point of contact Highest permanent protection visas over a 5 year period Collaborative partnerships with AMES, Foundation House and Red Cross Refugee Health Liaison nurse AMES Liaison nurse Integrated Services in CGD • • • • • Springvale Services for Children Early Learning centre Co-location Program in GP clinic Dandenong & District Cooperative- Bunurong Lactation Day Stay Program School Hubs Project Research in CGD • • • • SEMML grant Bridging the Gap Right@home Dandenong South Project Sohm Aw kooon Jrahn!