Wave 9
S
Andy Hvass (andy.hvass@wave9.co.uk) www.wave9.co.uk
November 19 th 2014
Intelligent Cloud Managed Services

• About Wave 9
• Wave 9 survey of East Midlands schools – feedback
• Key Technology Trends for 2015
• The Evolution of Cloud
• The Internet of Everything
• Summary, Q&A and Close

We have a wealth of experience in the design, delivery and support of enterprise class network solutions for Schools and Local Authorities.
We understand our chosen markets and focus on addressing specific customer challenges.
We avoid technology for its own sake. We like to keep things simple. We continually reflect on whether there’s a better way.
Your trust is critical to our success. Our objective is to earn it and retain it.

REGIONAL
BROADBAND
EXTRANET
LOCAL CONTENT HUBS
SCHOOLS
LIBRARIES
AUTHORITY
WIDE
SERVICES
MUSEUMS
OTHER
AUTHORITY
SERVICES
BROADBAND
INTERNET
SERVICE
REGIONAL
EXTRANET
GATEWAY(S)
Enterprise infrastructure
INTERNET
FIREWALL(S)
& CACHE(S)
• Multi site MPLS Wide Area Networks – LA/RBC (Sandwell/Telford/LGfL/EMBC)
•
ACCESS
Educational ISP and DC services – authentication/ SSO /filtering / hosting / mail / remote back up
SCHOOLS
• 1:1 Learning – Becta CfP / HATG chosen connectivity provider
LIBRARIES
NODE
1
NODE
10
SCHOOLS
LIBRARIES
• HOSPITALS
NODE
2
Metro wireless (Norfolk OpenLink / Blackpool Council)
MUSEUMS
• Design of Public Sector Wireless WAN Services – South Ayrshire Council
GALLERIES
NODE
NODE
2
3
NODE
9
COLLEGES
HOSPITALS
MUSEUMS
GALLERIES
NODE
8
COMMUNITY CTRES
•
•
Network services to 6000 + Schools (Synetrix)
•
4 NODE
LAN and WLAN infrastructure delivery under BSF
NODE
6
NODE
7
Services now recognise changing schools landscape – autonomy / diluted LA support
ICT LEARNING CTRES
OTHER LA SERVICES
SHORT HAUL
ACCESS LINKS
64Kbps - 155Mbits/s 64Kbps - 155Mbits/s
• Committed to education - Frog infrastructure partner / EMBC catalogue / School Governance
CORE NETWORK
BROADBAND INTRANET

Internet & ISP
Local Area
Network
Wireless
Network
Common Services Strategy & Vision
Unified Architecture – Guaranteed Interoperability
End to End Service Levels
Single Service Desk
Hybrid Cloud
Services

Tablet and smart device use is increasing. Wireless is becoming the primary connection method….for everyone….and everything
Resources are increasingly on the internet or Cloud based web apps.
Lessons need to start quickly with minimal disruption.
Ease of access for the right users only. Compliance with policies.
Increasingly multimedia rich – requires high capacity, intelligent networks.
Students are extremely “tech savvy”

Wilsthorpe Community School, Derbyshire Overdale Junior High, Leicester

< 1 Day

Capital Costs
Data Loss Fears
Conflicting tasks
New Technologies
Business Case

Management
Security
Wireless Capacity
Speed
Cost
Wifi
Exchange 2003
Email

Gartner Report - Top 10 Strategic Technology Trends for 2015
"We have identified the top 10 technology trends that organizations cannot afford to ignore in their strategic planning processes," said David Cearley, vice president & Gartner Fellow. "This does not necessarily mean adoption and investment in all of the trends at the same rate, but companies should look to make deliberate decisions about them during the next two years.”
1.
Computing everywhere (first year on list)
2.
Internet of Things (fourth year on list)
3.
3D printing (second year on list)
4.
Advanced, pervasive, and invisible analytics (first year on list)
5.
Context-rich systems (first year on list)
6.
Smart machines (second year on list)
7.
Cloud/client computing (sixth year on list)
8.
Software-defined applications and infrastructure (second year on list)
9.
Web-scale IT (second year on list)
10. Risk-based security and self-protection (first year on list)

Cloud (Public and Private) workloads are growing at 24% per annum
Traditional Data Centre workloads are lower and shrinking at 2% per annum
(Cisco Global Cloud Index 2013-2018)

Public Cloud workloads are growing at 33% per annum v 21% for Private Cloud
However Private Cloud will remain much the largest component through to 2018
(Cisco Global Cloud Index 2013-2018)

• Many competing, and complimentary, services
• Normally based on a flexible subscription charging model
• A mix of models
• Public Cloud – offsite, managed and fully elastic
• Private Cloud – offsite, managed and partially elastic
• Private on Premise Cloud – onsite, managed and partially elastic
• Traditional IT – onsite/offsite, user managed and relatively rigid
• Getting this mix right is a fundamentally important
• ….and network capacity is a key consideration
• Making it all work together effectively = HYBRID CLOUD

http://blogs.vmware.com/vcloud/files/2014/09/dilbert.png

Private Cloud Public Cloud
Off Premise
Fixed Location
Dedicated Service
Virtual Location
Shared Service
(Off Premise)
On Premise
Fixed Location
Dedicated Service
Traditional On/Off Premise IT
• The integration of Public and Private (offsite and onsite) Cloud Services, and Traditional IT workloads
• Elasticity extends to the ability to migrate workloads between Clouds and between Cloud and Traditional IT

• Remember SETI@home
• Was this a pre-cursor for Hybrid Cloud ?
• Remote servers collating data from, and interoperating with, over a million end user devices in total
• Sky on demand – Public Cloud and on Premise Private Cloud
• Popular programs are downloaded from the Public Cloud overnight to
On-Premise, TV on demand devices (Private Cloud). They together form a
Hybrid Cloud linking millions of subscribers

Private Cloud
Public Cloud
(WAN Dependent)
Off Premise
(WAN
Dependent)
Dedicated Service
Low > Medium cost of entry
Some elasticity
Cloud Managed
On Premise
(WAN
Independent)
Productivty
(MS Office)
Document Manageent
(SharePoint)
LAN
(Meraki)
IPT
(GRD
Dedicated Service
High cost of entry
Data Storage
(Local NAS)
Little elasticity
In house Managed
User Devices
(Various BYOD)
WAN independent
Traditional or On Site IT
Accounting
(FreeAgent)
CRM
(Capsule)
Email
(Office365)
Document
Management
(SharePoint)
HelpDesk
(ZenDesk)
Data Storage
(Offsite)
Shared Service
Low cost of entry
Fully Elastic
Accessible anywhere
Cloud Managed

• "While network and bandwidth costs may continue to favor apps that use the intelligence and storage of the client device effectively, coordination and management will be based in the cloud.” Gartner Report - Top 10 Strategic
Technology Trends for 2015
• Intra Cloud Data Centre traffic is growing exponentially. Cloud computing is well established ….next ….”Fog computing” (Cisco Systems)
• Cloud may increasingly come down to earth….
• Data and devices closer to the end user
• Reduced congestion on the Internet Backbone
• Utilise increased options for local network capacity (fibre in the last mile)

Teaching staff need to be confident that the network will just work. With more and more services becoming cloud based network resilience is critical.
Focus on high use rather than ubiquitous coverage…it usually saves money….start smaller and scale up.
Can you increase coverage and capacity easily as needs require…. and budget allows?
Is the network capable and configured to support your in school safeguarding policies ?
Does it work with your other systems ? Does it work with all of your existing and planned user devices ?

LAN WAN

UTM:
Network Protection
Web Protection
Email Protection
Webserver Protection
Endpoint Protection
Hybrid Service Module:
Windows Platform:
Office 365
Single Sign On
Active Directory
File & Print
Unified Service Management
Utility Charging Model
Modular & Flexible
Cloud Integrated
UTM:
Firewall
Appliance/Server based
Network Protection
VPN
2 X WAN
Hybrid Service Module:
IaaS Containers
VMs
Auto Patched
Web GUI
DR & Backup

One of the 10 strategic things Gartner predicts will be the major trends for 2015 – First Year on the list
• Mobile device proliferation is an obvious trend
• ….in addition Gartner predicts an increased emphasis on serving the needs of the mobile user in diverse contexts and environments, as opposed to focusing on devices alone.
"Phones and wearable devices are now part of an expanded computing environment that includes such things as consumer electronics and connected screens in the workplace and public space. Increasingly, it's the overall environment that will need to adapt to the requirements of the mobile user. This will continue to raise significant management challenges for IT organizations as they lose control of user endpoint devices. It will also require increased attention to user experience design.” Gartner Report - Top 10 Strategic
Technology Trends for 2015
• The need for organisations and individuals to understand and plan for the use of a wide range of internetworked devices is becoming an inevitability
• …together with critical security considerations

Is BYOD a good fit for your school ? – Is it inevitable ?
What will BYOD devices be used for ? Curriculum teaching,
Curriculum related research, Homework, or all of these ?
What resources will you give access to. How will you manage and control this ?
Which devices will you support ? Windows, Windows RT, Apple,
Android, Chromebook, or all of these ?
What policies or standards do you expect users to comply with ?
How will this be policed.
Teachers need to be equipped to support at least the basics of effective use of multiple devices.

It all has to work together… so consider implications for your LAN and Broadband connection too.
Decide and document what you are going to support…and just as importantly what you are not going to support.
Run the service in house or get someone else to manage it for you. Get some good advice.
Ensure that whatever you do fully supports your in school data security and safeguarding policies.
Teaching and support staff want and need to be confident and capable. Adequate and appropriate training is critical.

• The “Internet of Everything” should be an enabler for Excellence in
Education…….but it won’t happen automatically
• The underlying infrastructure in many schools needs to be designed and adapted to make all of this possible and manageable……
• We can help with
• Cloud design and services
• Network design and services (WAN, LAN and Wireless)
• Integrating Tablets, User Devices and other “Things”
• Getting the most out of constrained budgets

Sales Enquiries
@wave9.ltd
Technical Enquiries