EPSA 2011 Information Day
Madrid (ES), 24 February 2011
Presentation of EPSA 2011:
Vision, objectives, structure and themes
Alexander Heichlinger
EIPA Expert & Manager European Public Sector Award (EPSA)
European Institute of Public Administration - EIPA Barcelona
Showcasing and Rewarding European Public Excellence
© www.epsa2011.eu
Spanish applications for EPSA 2009
Applications per country
Pan-European
United Kingdom
Switzerland
Sweden
Spain
Serbia
Romania
Portugal
Poland
Norway
Netherlands
Moldova
Luxemburg
Lithuania
Liechtenstein
Italy
Ireland
Hungary
Greece
Germany
France
Finland
Estonia
Denmark
Czech Republic
Cyprus
Bulgaria
Belgium
Austria
32 applications out of 304
applications
5
6
2
4
1 Award winner, 1 nominee and
3 recipients of Best Practice
Certificates
32
1
45
4
21
2
11
1
2
14
Applications by administrative level *
1
36
2
5
4
2
25
7
5
7
6
Local
Regional
1
1
1
National
Pan-European
7
8
16
23
27
0
10
20
30
40
50
*Two of the submitted projects were ineligible.
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Award nominees and Recipients of Best Practice
Certificates
 Theme I: Performance Improvement in Public Service
Delivery
• Best Practice Certificate Holder:
• Generalitat de Catalunya: SIGPAC: Improving the
Effectiveness of Agricultural and land Management
through Technology
 Theme II: Citizen involvement
• Nominee:
• Gobierno de Cantabria: Governance Plan of Cantabria
2008-2011
© www.epsa2011.eu
Award nominees and Recipients of Best Practice
Certificates
 Theme III: New Forms of Partnership Working
 Best Practice Certificate Holders:
• Diputació de Barcelona, Gerència de Serveis d’Habitatge,
Urbanisme i Activtats: Register of Social Housing Developers
• Government of Catalonia, Secretariat for Justice
Administrations Relations, Department of Justice: Judicial
Telematic Notification Programme
 Theme IV: Leadership and Management for Change
• Award Winner:
• Sant Cugat City Council: Management in Sant Cugat City
Hall Budgeting the Strategy: A New Deal between Political
Management and Political Leadership
© www.epsa2011.eu
The EPSA 2009 Publications
EPSA 2009 Project Catalogue
EPSA 2009 Research Report
© www.epsa2011.eu
The EPSA 2011
© www.epsa2011.eu
The European Public Sector Award...
More than just and award!
 The EPSA brings together the best, most innovative and
efficient performers from the European public sector. By
highlighting exemplary models of innovative public
performance, the award will serve as a catalyst for continued
progress in addressing Europe’s most pressing concerns.
 Vision: To create an arena in which Europe’s public sector
institutions can excel and become an exemplar for the rest of
the world.
© www.epsa2011.eu
EPSA 2011: Current partners
EU Commission
Italy
Austria
Luxembourg
Cyprus
The Netherlands
Denmark
Poland
Germany
Spain
Hungary
Switzerland
© www.epsa2011.eu
EPSA 2011 at a glance
2
0
1
1
17 January
Official launch of EPSA 2011 in Brussels
17 January to 25 March
The call for online applications is open
Until March
Information Days throughout Europe
2-6 May
Online Evaluation
26-27 May
Consensus Meeting
June
On-site visits to short-listed projects
5-6 September
Final selection
October
Preparatory workshop for nominees/finalists
15-17 November
Final event and Award ceremony in Maastricht
© www.epsa2011.eu
EPSA 2011 Target Group + Application Period
 All European public sector institutions from all levels –
with special attention to local and regional approaches, as
well as public sector enterprises, agencies or public-private
partnerships
 Application Period
17 January 2011 until 25 March 2011 (24hrs)
© www.epsa2011.eu
EPSA 2011 Eligibility Criteria
 European geographical origin of the application;
 Compliance with the themes (one thematic area per project only)
of the EPSA 2011 competition;
 The working language of the EPSA 2011 is English, thus it is
strongly recommended to submit projects in English;
 The lead applicant must be a public sector institution or authority
(other applicants – in consortium for example - can be private,
semi-public, NGO or academic);
 The application must have been in operation long enough to have
proven evidence of impact and tangible result;
 Completed application form;
 Confirmation that the application has been submitted (i.e.
notification mail) before deadline (hrs).
© www.epsa2011.eu
EPSA 2011 Themes
Theme I
Smart Public Service Delivery
in a Cold Economic Climate
Theme II
Opening Up the Public Sector
Through Collaborative Governance
Theme III
Going Green: Concrete Solutions
from the Public Sector
© www.epsa2011.eu
EPSA 2011 Themes – Theme I
Theme I
Smart Public Service Delivery
in a Cold Economic Climate
Related to key aspects of Europe’s
crisis, i.e. stabilising public finances
Innovation in how services are
delivered
Improving services at the same
or lower cost
Maintaining diversity in and
quality of service objectives while
reducing costs
Theme Specific
Evaluation Criteria
Balancing cost change with
change in service standards
Linking service objectives and
measurement indicators
Evidence of attention to diverse
service objectives
Redefined service at significant
lower cost level
Better measurement of service
delivery
Imaginative performance
measurement linked to service
objectives
Michael Burnett (UK), Expert,
EIPA Maastricht
in co-leadership with
Alexander Heichlinger
© www.epsa2011.eu
EPSA 2011 Themes – Theme II
Theme II
Opening Up the Public Sector
Through Collaborative Governance
Enhancing openness, transparency
and accountability of governments
and public administrations
Match between the involvement
objectives and those of the policy
area
Collaborative way of working has to
contribute tangibly to the service
delivery objectives, evidence has to
be provided
 Provide evidence that the new way
of working justifies the opportunity
cost of the resources devoted to
collaborative governance
Prepare citizens through openness
(access to information and ICT
systems) to take part in decisionmaking processes
Theme Specific
Evaluation Criteria
Willingness to open up the
different phases of processes to
civil society;
Link between objectives and
results, including measurement
indicators;
Assessment against alternatives
for collaborative governance.
Tore Malterud (NO), Senior Expert
and Head of Management Unit,
EIPA Maastricht
© www.epsa2011.eu
The EPSA 2011 Themes – Theme II
 Collaborative governance: refers to involvement of
citizens, the business society, NGOs and other
representatives from the civil society at different stages
of political processes.
 Open governance: is when an entity shares information,
consults, involves or works together with the private
sector.
 Open data/sources: means access to information that is
relevant to citizens and businesses and is provided in
an understandable way.
© www.epsa2011.eu
EPSA 2011 Themes – Theme III
Theme III
Going Green: Concrete Solutions
from the Public Sector
Projects relating to the enforcement
of environmental legislation and
implementation of policy goals
Innovative solutions for reaching
environmental objectives of
legislation (waste, air, etc.)
Solutions for the stimulation of a
greener economy (econ.
instruments, information
campaigns)
Internal environmental management
by public administrations
New approach to environmental
management systems
Innovative procurement practices
Internal energy or transport
concepts
Greening public companies
Theme Specific
Evaluation Criteria
Link between innovative projects
and EU environmental
legislation/EU environmental
objectives
Convincing balance of
environmental measures and costeffectiveness
Internal and external
communication and awareness
raising
Martin Unfried (DE), Expert,
EIPA Maastricht
© www.epsa2011.eu
General Evaluation Criteria
General award criteria relevant to all three
themes are:
 Innovation
 Public concern
 Sustainability
 Impact
 Learning capacity and transferability
© www.epsa2011.eu
General Statements for Applicants
It is encouraged to submit projects showing consideration of
gender mainstreaming, technology (ICT-enabled solutions)
and sustainability aspects.
In addition, those projects benefiting from EU supportive
actions such as the European Social Fund - Administrative
Capacity Building priority are especially invited to submit their
achievements.
© www.epsa2011.eu
The EPSA 2011 Evaluation Process
STEP 4: Jury meeting
to select and decide on the three EPSA
winners (one per theme).
Date: 5-6 September 2011
STEP 3: On-site validation visits
to short-listed projects for verification.
Period: June 2011
STEP 2: Consensus meeting
to reach a commonly agreed list of ranked projects per
theme – the best practice certificate recipients; and to
agree on projects to be verified during on-site visits.
Period: 26-27 May 2011
STEP 1: Individual online evaluation
by each evaluator, in isolation and remotely based. Each project
will be evaluated by three evaluators (triple evaluation).
Period: 2-6 May 2011
© www.epsa2011.eu
11 Good Reasons to take part in EPSA 2011
 Excellent opportunity to show appreciation to your
employees and bring the work of their projects to the
attention of a wider European audience;
 Opportunity to be showcased and rewarded – irrespective
of the size or type of the administration or the cultural sphere
in which it operates;
 Applicants receive valuable input for their administrative
work and effective support (i.e. Evaluation Summary
Notes), whilst also indicating potential for improvement and
further development;
 Maximum benefits as a network of excellence and efficient
knowledge transfer across Europe;
 The EPSA works with an independent, impartial and
internationally acknowledged pool of experts throughout
its evaluation process;
© www.epsa2011.eu
11 Good Reasons to take part in EPSA 2011
 Image improvement by publishing results and
achievements in the official EPSA publications, on the
www.epsa2011.eu website and via other channels of
dissemination;
 Simple and straightforward online application process;
 Participation in the competition is free of charge;
 The nominees will be invited to the preparatory workshop in
October 2011;
 The travel and hotel accommodation for the participation of
the EPSA 2011 nominees in the final event will be at the
expense of EPSA/EIPA;
 To win the most wanted and prestigious EPSA trophy!
© www.epsa2011.eu
How to submit an application
EPSA
Interest
Registration on EPSA website
Completion and submission of
online application form
E-mail confirmation of application receipt and
notification of application processing
If yes: email notification + allocation of
EPSA registration number
If not: you will be informed
why your application is not eligible
Eligibility
Check by
EIPA
2011
APPLICANT
E-mail with Log-in data
Evaluation
phase
begins
© www.epsa2011.eu
Contact Details
EPSA 2011 HELPDESK at EIPA
e-mail: epsa2011@eipa.eu
tel.: +31 (0) 43 3296 278
website: www.epsa2011.eu
© www.epsa2011.eu