The Sellafield Excellence
Journey
Howard Cooper
Head of Quality, Sellafield Ltd
Date: 2nd November 2011
Excellence
• What is Excellence to You?
• What is the last Excellent thing you did?
• What is the last Excellent thing you experienced?
Excellence
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Customers
Stakeholders
Cost
Ethical / Sustainable
Function / Form
Scalability / Compatibility
Done Well (Low / No Waste)
Predictable / Repeatable
Improvement
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One persons excellence is another persons anathema!
Excellence at Sellafield
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Safety
Environment
Schedule
Hazard Reduction
Efficiency
Future Employment
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Security
Quality
Cost
Waste Minimisation
Local Economy
Energy / Nuclear Agenda
Overview of Sellafield
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Nuclear operations since 1946
Power Generation
Fuel Manufacture
Reprocessing
Waste Management
High Hazard Facilities
Ageing plants
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Design
Construction
Fabrication
Commissioning
Operations
POCO
Decommissioning
Demolition
Functional Activities
Examples of Excellence
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Clean site to Pu Delivery in 6 years
First Commercial Nuclear Power Station
AGR demonstration facility
Reprocessing plant operations
Discharge reduction to < 1% of peak levels
Certification to ISO 9001 & 14001 standards
Significant Events
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INTERNAL
Windscale Fire
Beach Incident
MDF Data Falsification
Feed Clarification Cell
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EXTERNAL
Three Mile Island
Chernobyl
Tokai Mura
7/7
Fukushima
Previous Site Programmes
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Quality Circles
TQM
World Class Performance
Team Inspection Response
Local Programmes
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Scope
Customer / Stakeholder
Involvement
Measures
Right Tool
Incentive
The Right Climate
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Clear Vision
Customer Incentives
Stakeholder Convergence
Future Opportunities
Appropriate Tools
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Nuclear Model / SBIs
Fleet Call / Line of Site
ACEMAN
Measures and KPIs
External Capability
Leadership Programme
ICP Focus
Business Improvement Tools
Business Excellence Awards
Challenges
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Supply Chain
Personal Drivers / T&C misalignment
Process Inertia
Organisation Inertia
Risk Aversion
Success Looks Like …. ?
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Contract Extension
Funding Maintained
Acceleration against baseline
Savings against baseline
• Successful New Build Programme
• New Missions at Sellafield