Opportunities in New Cities & Capital Delivery Program PRESENTATION IN SWPF 2011, NWC FORUM (FOCUS DAY) 7TH DECEMBER 2011- JEDDAH HILTON, JEDDAH Saud Rifki Senior Manager, Privatization INTRODUCTION National Water Company Formation, Role & PPP Implementation January 2008 -Formation of National Water Company (NWC) thro’ Royal Decree Joint Stock Company with an authorized capital of SR 22 billion (US $ 6 billion) ATTRACT Responsible for water and wastewater services in the urban areas of the kingdom INT’L INVESTORS June 2008 – Began formal functioning taking over W & WW services in Riyadh and Jeddah & OPERATORS Water & Wastewater assets of the city being taken over transferred to NWC PPP Management Contracts July 2008 – Riyadh Sep 2008 – Jeddah Jan 2011 – Makkah - Taif Objectives of Privatization (PPP) Bring International Best Practices World Class Customer Services Improved Operating Efficiency Reduced Operational Costs Enabling Environment for Private Sector & International Investor / Operator Participation Efficient Management of CAPEX & OPEX Build Commercially Viable Organization Incentive to early increase of capital expenditure to reduce O&M costs Expedient construction of water and wastewater infrastructure CITIES WITH NWC The Cities & PPP Contracts (1/2) Riyadh – From July 2008 Veolia Water Saudi (French) 6 years (Management Contract) Jeddah – From Sep 2008 Suez Env + ACWA Power (French Saudi Consortium) 7 years (Management Contract) Makkah / Taif – From Jan 2011 Saur Int’l + Zamil O&M (French Saudi Consortium) 5 years (Management Contract) Next in line – Madinah, Dammam / Khobar PPP Model – To be on O&M Joint Venture Unit – Plans under study for transition and implementation 6 The Cities & PPP Contracts (2/2) Objectives of Management Contracts Improve operational efficiency for instant reduction in water leakage, continuity of water supply, improved revenue collection, billing & metering, training, customer services, coverage, etc Major Scope of Management Contracts Water production, treatment , distribution and wastewater services NRW reduction Customer Services Training Program for employees Implementation of IT systems Performance Standards and incentive KPIs Target Performance Standards Incentive KPIs 7 Future Plans for other cities Population (Million) *% of KSA population Avg. Daily potable water supply (M3/day) Riyadh 5.18 19.11 1,750,000 Jeddah 3.43 12.66 870,000 Makkah 1.40 5.17 500,000 Taif 0.8 2.95 190,000 Sub-total 10.81 39.89 3,310,000 Greater Dammam (Dammam & Al-Khobar) 1.36 5.01 530,000 To be on O&M Joint Venture within the next two years Madinah 1.1 4.06 280,000 To be on O&M Joint Venture within the next two years Buraida & Onaizah 0.61 2.25 190,000 Khamis Mushayat & Abha 0.66 2.44 67,000 Tabuk 0.51 1.88 80,000 Jubail, Al-Hafuf & Al-Mobarraz 0.90 3.32 255,000 Yanbu 0.24 0.89 68,000 Grand Total (16 cities) 16.19 59.75 4,780,000 City Status Management Contracts in progress from 2008 Management Contract in progress from January 2011 Under Study for scheduling 8 *Total KSA population: 27.13 Million Achievements in Three Years of PPP Operations (1/2) Customer satisfaction index Complaint resolution 1% Hours 37% % 96 100 -50% 80 100 85% 84% 85% 80 60 48 40 0% 24 60 24 20 45% 40 20 0 0 2008 2009 2011 2010 2008 Number of new wastewater connections per year # 40,000 RIYADH 35% 5% - 49% 30,000 20,000 - 35% 10,000 2008 2009 2010 2011 2011 2010 Average time to install connection Days 84% 2009 * 2008 2009 2010 2011 JEDDAH Achievements in Three Years of PPP Operations (2/2) Service continuity Riyadh 100% % 55% 55% 43% 34% 31% 22% 32% N/A 2009 Volume of water saved due to leak reduction 21% ‘000 m3 134% 80,000 65,000 53,915 60,000 40,000 20,000 23,018 7,251 0 2008 2009 2010 2011 2010 2011 Jaddah FUTURE PPP MODEL 12 Realizing our vision by switching gear towards a Business Operating Model Corporate Module evolution . Holding Company with a successful portfolio of BU’s/ JVS Current Operating Model Potential Future Operating Model Design of the Corporate Center (incl. how it both serves and creates productive structural tension with BUs) Corporate Core / CEO Contractual Relationship Operationally Involved Corporate Core / CEO Corporate Policy Strategic Guidance Results/ Accountability Management Contracts Shadow Management City Business Units (CBUs) Business Units (BU) Request Service (SLAs) Define business unit boundaries and interrelationships Service Enterprise / Enabling Functions Design of enterprise / enabling functions Four clusters will be formed Proposed O&M services contract clustering # of contracts/ annual value (SAR mil)/ Thousands of inhabitants Northwest 86 15 3 4 4 3 20 Contracts Value 9 2 32 4 1,745 Jubail Population served Potential to combine into single cluster if West (north) SPV partner is the same partner as West (south) Madinah Yanbu Riyadh 5,905 Makkah Contracts 26 1 13 1 Population base year is 2009 Abha/ KhamisMushayat 121 82 Value Population served Population served Al-Hofuf & AlMubarraz 4,583 Central 6 1 4 Taif 74 9 Contracts Value Dammam/ Al Khobar Jeddah 202 2,639 62 672 493 Southwest Buraida/ Onaizah East 22 13 Tabuk 22 3 153 35 21 1 627 11 Contracts Value Population served Map legend NWC captive city Captive in 2012 Captive planned after 2012 BUSINESS OPPORTUNITIES Consultancy & Technical Studies Technical Due Diligence O&M Joint Venture Partners / Investors Water & WW Operations Capital Program Management ICT – Implementation of Technology Solutions Infrastructure Development -Water Distribution Networks & House Connections -Wastewater Collection Networks - Wastewater Treatment Plants CAPITAL DELIVERY - HIGHLIGHTS Current Water Services Situation with NWC CITY AREA (KM2) POPULATION (Million) EXISTING NETWORK (KM) HOUSE CONNECTIONS (No.) W WW W WW AVERAGE WATER SUPPLY (M3 / Day) RIYADH 1750 4.6 10,700 4,950 373,000 235,000 1,750,000 JEDDAH 984 3.1 5,500 1,700 172,000 72,000 870,000 MAKKAH 360 1.4 3,500 1,800 78,000 59,000 500,000 TAIF 188 0.8 915 740 45,000 35,000 190,000 CAPEX & OPEX REQUIREMENTS FOR 2012 – 2020 (KSA) Combined Water & Wastewater TOTAL = 249 Billion SAR 112 137 OPEX CAPEX Requirements for Wastewater TOTAL = 133.9 Billion SAR Requirements for Water TOTAL = 115.1 Billion SAR 44.8 47.9 67.2 OPEX CAPEX 89.1 OPEX CAPEX 18 Budget Estimates for 2012 City Business Units Estimates for 2012 (Billion SR) Area Riyadh Jeddah Makkah Taif Total Water & Wastewater (Enabling Projects & CSC) 0.46 0.22 0.15 0.10 0.93 Water Networks 0.71 0.15 0.48 0.32 1.66 Water Plants 2.1 0.49 -- -- 2.59 Wastewater Networks 2.12 5.13 1.06 0.51 8.82 Wastewater Treatment Plants 0.5 0.67 0.02 0.31 1.5 Total 5.89 6.66 1.71 1.24 15.5 63 16 No. of projects 44 123 Achievement Highlights of 2011 2011 Projected KPI Results Capital delivery Improvement and Project Acceleration Number of projects behind schedule 120 104 100 80 61 60 40 29 20 19 0 2008 2009 2010 2011 (Sep) 20 Launching one of the biggest Sewage Infrastructure Project worth more than SR 8 Billion in JEDDAH 2011 Highlights of Major Accomplishments/ Success Stories • Project completion reduced from 5 to 3 years. •Massive connections with 120,000 houses in 2 phases •Coverage increase from 22% to 72%. • A total of 2,500 kilometers of pipelines, mainlines, tunnels, etc. • Opening of (4) WWTP with combined capacities of 450,000 m³ /day, plus Al Khumrah 4 capacity of 360,000 m³/day brings the total treatment capacity for Jeddah to 1,000,000 m³/day • The biggest Lift Station in the region with capacities topping 1,000,000 m³/day and a depth of 80 meters. 21 NWC ventures into Renewable Energy for 2 new WWTP 2011 Highlights of Major Accomplishments/ Success Stories • Living up to its strategy in the sustainable management of the environment, NWC had started construction of the 1st WWTP equipped with “combined heat & power generation” – Al Kharj WWTP to serve Riyadh w/ 200,000 m³/day capacity and generation capacity of 2.5 megawatt • Bidding process for another heat-to-power WWTP in Jeddah Airport 2 has commenced which will, after completion, be the 2nd biggest plant in its kind in the Middle East with a generation capacity of 7 megawatt and treatment capacity of 500,000 m³/day. 22 THANK YOU