1 ICD-10: WHAT YOU NEED TO KNOW TO PREPARE Sean Kilpatrick, Director of Provider Portfolio Dawn Ratcliff, Director of Field Services & Support 2 A LOOK AHEAD Industry conversion from ICD-9 code set to ICD-10 Effective Oct. 1, 2014 FUNDAMENTALS • ICD-10 is intended to: – Improve patient care quality – Enhance claim processing – Improve data reporting – Promote increased interoperability • Compliance date is Oct. 1, 2014 – No transition period – Dual-processing environments required for a period of time after compliance date • Service Date-driven for outpatient services • Discharge Date-driven for inpatient services APPROACH Environment Base remediation Provider/health plan remediation Health plan testing Provider testing Round trip testing Non-compliance RISKS AND CONSTRAINTS • Contingency planning for changes to implementation date > delay in enforcement • In test environments, payers may be unable to process: – – – – – In multiple environments To completion (835 or pseudo-835) Dual codes (ICD-9 or ICD-10) in the same environment For revenue parity (e.g. accumulators) For environmental constraints: volume/capacity limits or staging/code streams – For labor constraints 6 RISKS AND CONSTRAINTS • Time travel – testing for mandate service/discharge dates • Format conversion impacts – 4010 to 5010 or legacy to 5010 © Availity, LLC. All rights reserved. BASE REMEDIATION • Code sets, business edits, screen updates – No code transformation • Contingency for date/delayed enforcement • Business logic by date, mode or health plan – – – – – Eligibility Claims – Professional and Institutional Advanced claims editing (formerly RealClean) Patient cost estimator (formerly RealEstimate) Responses and messages • System-wide functional and regression testing 8 WE ASKED YOU… • Availity’s ICD-10 Readiness Survey – 6,700+ providers, vendors and payers responded – 95% of responses were from providers – Survey conducted in early May © Availity, LLC. All rights reserved. 9 WHAT YOU SAID… • Provider responses – 54% haven’t started ICD-10 preparations – 52% didn’t know whether their PMS/HIS has an ICD-10 upgrade available – 54% don’t know when they can submit ICD10 codes © Availity, LLC. All rights reserved. 10 OUR ICD-10 TESTING APPROACH © Availity, LLC. All rights reserved. 11 TESTING STATUS • Testing with us – Testing guidelines will be available to you in Q3 2013 – Testing will be available starting in the fall and ongoing through mandate date – We’ll let you know what health plans are available to test, and other key testing information – We’re collaborating with health plans on their end-toend testing strategy © Availity, LLC. All rights reserved. ICD-10 ENVIRONMENT • Our ICD-10 testing environment – Flexible to meet your business needs – Minimizes impact to other testing – Available for provider and health plan customer testing PROVIDER AND PLAN REMEDIATION • Provider – Situational support of non ANSI.X12 5010 formats containing ICD10 data – Business rules & edits • Health Plan – Remediate plan specific changes due to ICD-10 • Status – Non ANSI.X12 5010 remediation in 2013 – Continual customer discovery, testing & remediation – Ongoing through mandate HEALTH PLAN TESTING Provider Availity Health Plan • Scope – Simulated round-trip testing between Availity and health plans • Functional (screen, batch, transaction) and business logic – Excludes revenue parity or end-to-end testing PROVIDER TESTING Provider • Availity Health Plan Scope – Functional testing readiness for providers • • • • Will not include adjudication (simulated or otherwise) Claim testing only 5010 or legacy files with ICD-10 Responses available only in portal / error reports – All submitters may complete functional testing • Initial: test partners and direct health plan identified testers – Targeting open testing with providers beginning in October 2013 – PM Vendor certification for 5010 formats, provider testing optional – All legacy formats will need provider testing (HCFA, NSF, 499, etc.) ROUND TRIP TESTING Provider • Availity Health Plan Limited Scope – Most payers will not offer round trip testing – When offered, health plan typically chooses providers • Limited capability (scenarios, partners, volumes, responses) NEXT STEPS • When will your PMS/HIS be ready? – Discuss upgrades that may be required with your practice management system vendor • How will you deal with: – Payers not ready to accept ICD-10 on mandate date – Payers that may have different implementations (submission date vs. date of service/discharge date) – Payers that may offer early production submission THANK YOU