SGCC Peer Connect: Time-of-Use Pricing May 7, 2013 Today’s Presenters David Eggart Ahmad Faruqui, Ph. D. Energy Select Program Manager Principal Gulf Power Company The Brattle Group Housekeeping • You will receive a copy of the slides – To the email you used to register • You can ask questions as we go along – Simply type into the question box, as we will explain or raise questions during the Q&A • We will answer all the questions submitted – If we are unable to get to all the questions, they will be answered individually after the presentation Questions & Audio If this is what you see – Click on the orange arrow to expand your dashboard. In order to ask questions over the phone, please log in with your Audio Pin. Click on the + sign to open up the questions box. Use the Questions box at any time to type questions. We will answer questions during a Q&A near the end of the call. Yes, you will receive the slides after the webinar. Agenda 1. SGCC entering the conversation • Consumer pricing fact sheet 2. Dynamic pricing case study • Energy Select program • Load shape analytics 3. Analyzing the current TOU climate • TOU now • Low income segments • U.S. & International future 4. Q&A Session SGCC’s Pricing Fact Sheet Speaker #1 Name David Eggart Background Energy Select Program Manager and Team Leader – Gulf Power Company • Been with Gulf Power Company since 1983. • Responsible for the development and implementation of this Price Response Load Management Program. • Served extensively as both a field marketing representative and front line supervisor. • Served as the Economic Evaluation and Marketing Reporting Team Leader. • Experience in residential marketing and market research. David Eggart – Gulf Power Company Background Energy Select program initiated in 2000 Largest CPP program in U.S. 11,000+ customers Energy Select = TOU-CPP Automated Program Program Goal: Residential advanced energy management system that delivers increased value to customers while providing peak reduction benefits to utility system. Key components Variable price rate Ability to pre-program devices to automatically respond to variable prices “Set it and forget it” Customer Focus Design the program where the customer can win Design the program where if the customer wins, the company wins Keep the message and the mission clear Rate (RSVP) Price Per kWh* Standard Residential Rate 9.9 cents/kWh LOW MEDIUM HIGH CRITICAL 7.3 cents 8.5 cents 15.4 cents 59.4 cents * All prices are as of 01/01/13, excluding any applicable taxes. These prices are subject to change. Price per kWh $0.50 Critical 59.4 $0.20 (Limited To 87 $0.10 8.5 7.3 Low Medium High Hrs/Yr) 15.4 Standard Residential Rate 10.1 cents Customer Portals Back office Software IntelliSOURCE 2-Way, Interactive 2-Way, AMI AMI Headend Internet AMI Network Feature Set Provisioning Metering Pricing Digi GW ZigBee HAN HAN Devices Smart PCT Load Control Device Feature Set TOU/CPP Programming FW Update Addressing Metering Analysis Customer Web Portals Benefits: Customer Increased customer satisfaction and engagement Control energy based on price Lower price of electricity 87% of the time. Savings – Avg annual savings/home – 736 kWH Utility Reliable MWs at “push of a button” Better use of existing generation Load Reduction Energy Select - Non Peak Summer Day 6 5 kW 4 Typical Summer Day 3 2 3,000,000 1 0 2,500,000 1 3 5 7 9 11 13 15 17 19 21 23 21 23 Time 2,000,000 1,500,000 Energy Select - Peak Summer Day Critical Price 4:00 PM to 5:00 PM 1,000,000 500,000 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 5 Hours kW 4 3 2 1 CP Reduction – 1.74 KW/home 0 1 3 5 7 9 11 13 Time 15 17 19 Load Reduction Energy Select - Non Peak Winter Day kW Typical Winter Day 2,600,000 2,100,000 5 5 4 4 3 3 2 2 1 1 0 1 3 5 7 9 1,600,000 11 13 15 17 19 21 23 21 23 Time 1,100,000 Energy Select - Winter Peak Day Critical Price 6:00 AM to 7:00 AM 600,000 100,000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 kW Hours CP Reduction – 2.36 KW/home 5 5 4 4 3 3 2 2 1 1 0 1 3 5 7 9 11 13 Time 15 17 19 "It was one of the easiest things I've ever done". "I just set the thermostat and let it save me money. The biggest change is that it makes you more aware of your habits and usage of electricity." Energy Select Customer Speaker #2 Name Ahmad Faruqui, Ph. D. Background Principal – The Brattle Group • Specializes in the analysis, design and evaluation of smart grid strategies involving the consumer. • Designed and/or evaluated time-of-use and dynamic pricing pilots in multiple states. • Author, co-author or editor of four books and more than 150 articles, papers and reports on efficient energy use. • Ph.D. in economics and an M.A. in agricultural economics from The University of California at Davis. • B.A. and M.A. degrees in economics from The University of Karachi. CREATING THE FUTURE OF TIMEOF-USE PRICING Ahmad.Faruqui@Brattle.Com Copyright © 2012 The Brattle Group, Inc. The views expressed in this letter are strictly those of the authors and do not necessarily state or reflect the views of The Brattle Group, Inc. www.brattle.com Antitrust/Competition Commercial Damages Environmental Litigation and Regulation Forensic Economics Intellectual Property International Arbitration International Trade Product Liability Regulatory Finance and Accounting Risk Management Securities Tax Utility Regulatory Policy and Ratemaking Valuation Electric Power Financial Institutions Natural Gas Petroleum Pharmaceuticals, Medical Devices, and Biotechnology Telecommunications and Media Transportation Two views of the future The future, though imminent, is obscure. Winston Churchill The best way to predict the future is to create it. Peter Drucker SGCC 2013 21 The Brattle Group The present situation Even though American consumers routinely encounter time-of-use pricing in daily life, from parking a car to buying an airline ticket, they do not encounter it when buying electricity About one in four residential customers have smart meters but only two in one hundred are on a time-of-use rate One of the barriers is a perception that customers won’t respond SGCC 2013 22 The Brattle Group A history lesson – price elasticity is alive and well in the world of electricity 60% Price and Enabling Technologies Price-Only Peak Reduction 50% 40% 30% 20% 10% 0% 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Peak to Off-Peak Price Ratio SGCC 2013 23 The Brattle Group The Arc of Price Responsiveness allows predictions to be made Peak to Off-Peak Price Ratio = 5 Pricing-Only: Pricing + Tech: ~11.4% peak reduction ~20.7% peak reduction Peak to Off-Peak Price Ratio = 10 Pricing-Only: Pricing + Tech: SGCC 2013 ~14.7% peak reduction ~28.0% peak reduction 24 The Brattle Group Even low income customers respond 120% Average customer response 100% 100% Peak Reduction 84% 80% 100% 100% 85% 71% 66% 66% 60% 50% 40% 22% 20% 0% California PG&E PG&E CL&P's Hydro California Pepco DC SPP: CARE SmartRate SmartRate PWEP Quebec: SPP: Low (price only): vs. Average 2009: CARE 2008: CARE Program Low Income Income vs. Low Income vs. Average vs. Average (PTP high): vs. Average Average vs. Average Hardship vs. Residential Residential Average BGE 2008: CL&P's Known Low PWEP Income vs. Program: Known Known Low Average Income vs. Customer Known Average Customer Consumers Energy: Low Income vs. Average Residential Note: For the PepcoDC pilot, the average residential response excludes low income customers that qualify for the RAD program SGCC 2013 25 The Brattle Group Indeed, 80% of low income customers may be over-paying for electricity on flat rates . SGCC 2013 26 The Brattle Group An American tour of the future Arizona Over two decades, Arizona Public Service has enrolled 51% of its customers on a voluntary TOU rate and the Salt River Project has enrolled about 30% of its customers on a voluntary TOU rate In both cases, the TOU rate appeals to large consumers who avoid the upper tier of an inclining block rate by going with TOU California PG&E has enrolled 80,000 customers on CPP SDG&E is offering PTR on an opt-out basis to nearly two million customers SCE is offering PTR on an opt-in basis to millions of customers Illinois Both the investor-owned utilities, ComEd and Ameren, have enrolled about 25,000 customers on RTP in Illinois A new state law calls for opt-in PTR to be offered statewide SGCC 2013 27 The Brattle Group An American tour (concluded) Oklahoma OG&E has begun rolling out VPP and hopes to sign up 20% of its customers over the next 2 years By so doing, it hopes to avoid building a medium-sized power plant The Mid-Atlantic Region BGE and PHI will be offering PTR to 2 million customers over the next few years in Delaware, Maryland and the District of Columbia PJM is allowing price-responsive demand to be bid into its multi-state markets, as AMI and dynamic pricing are rolled out in its footprint of 51 million customers SGCC 2013 28 The Brattle Group An international tour of the future Canada (Ontario) 3.9 million (81%) residential and small business customers are on TOU rates under a regulated retail pricing plan (March 2012) All customers have the option of switching over to retail providers China Beijing: 62% of the population was on TOU rates by the end of 2003 Hebei: 40,000 customers (about half of all sales) are on TOU rates Additionally, Hebei has instituted a mild CPP rate Jiangsu: Voluntary residential TOU since 2003 Shanghai: TOU rate with a 4.5-to-1 peak to off-peak price ratio France Électricité de France has offered residential customers CPP across France through the tempo tariff since 1996 About half a million customers have enrolled into the rate SGCC 2013 29 The Brattle Group International tour (concluded) Ireland The Commission for Energy Regulation is currently assessing the pros and cons of mandating TOU tariffs Stakeholder engagement will follow in 2013 Italy Currently, 28.8 million customers are on a TOU program 18.8 million are residential customers ~91% of these residential customers have defaulted to the TOU tariff United Kingdom Consumer Focus found ~75% of consumers on TOU tariff are satisfied Most popular TOU tariff is the Economy 7 tariff SGCC 2013 30 The Brattle Group Creating the Future Opt-in Makes sense but only if the dynamic pricing rate is net of the hedging premium in flat rates and if dynamic pricing rates are simple and easy for customers to understand The rates should offer customers significant savings potential and also be offered in a way that appeals to other customer needs besides just saving money. Opt-out Best to offer it with full bill protection for the first year and to phase this out over the next two to three years An alternative is to offer two-part rates Another alternative is to offer peak-time rebates SGCC 2013 31 The Brattle Group Opt-in Opt-in participation rates tend to be quite low The rate is 1% in the US for time-varying rates and 1% of that 1% for dynamic pricing rates However, if the hedging premium that is embedded in flat rates is removed from the dynamic pricing rate, making it less expensive than the flat rate, higher participation rates can be expected The Arizona example cited earlier makes the point: TOU rates have been selected by 51% of the customers for one utility and by 29% for another SGCC 2013 32 The Brattle Group Opt-out If dynamic pricing is offered on an opt-out basis, societal benefits will be maximized but several people may see higher bills They could be allowed to opt-out Selective opting out by the most expensive to serve customers could result in high rates for everybody Better to ensure adequate protections for all customers in the first few years SGCC 2013 33 The Brattle Group To manage the politics, the best option may be to put forward a hybrid offering Mandatory for customers above a certain size Optional for low income consumers Opt-out for everyone else SGCC 2013 34 The Brattle Group Takeaways & Questions Thank you! You will receive a copy of the slides to the email address you used to register. David Eggart Ahmad Faruqui, Ph. D. Energy Select Program Manager Principal Gulf Power Company The Brattle Group wdeggart@southernco.com Ahmad.Faruqui@brattle.com Links to Resources: • Gulf Power Energy Select Website: • http://www.gulfpower.com/energyselect/ • The Brattle Group Economic and Financial Experts Website: • http://www.brattle.com/ • SGCC’s Pricing Fact Sheet: • http://smartgridcc.org/news-events/resource-release-sgccs-pricing-fact-sheet Source documents (Dynamic pricing bibliography available on request) Federal Energy Regulatory Commission staff. A National Assessment of Demand Response Potential. June 2009. http://www.ferc.gov/legal/staff-reports/06-09-demandresponse.pdf Faruqui, Ahmad and Neil Lessem, Managing the Costs and Benefits of Dynamic Pricing, Australian Energy Market Commission: Power of Choice Review, September 2012. http://www.aemc.gov.au/market-reviews/open/power-of-choice-update-page.html Faruqui, Ahmad, Ryan Hledik and Jennifer Palmer, Time-Varying and Dynamic Rate Design, Regulatory Assistance Project, July 2012. http://www.raponline.org/topic/globalpower-best-practice-series Faruqui, Ahmad and Doug Mitarotonda, “Energy Efficiency and Demand Response in 2020: A Survey of Expert Opinion,” The Brattle Group, November 2011. http://www.brattle.com/_documents/UploadLibrary/Upload990.pdf Faruqui, Ahmad and Jenny Palmer, “The Discovery of Price Responsiveness – A Survey of Experiments Involving Dynamic Pricing of Electricity,” EDI Quarterly, April 2012. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2020587 Faruqui, Ahmad and Jenny Palmer, “Dynamic Pricing and its Discontents,” Regulation, Fall 2011. http://www.cato.org/pubs/regulation/regv34n3/regv34n3-5.pdf Wood, Lisa and Ahmad Faruqui, “Dynamic Pricing and Low-Income Customers: Correcting misconceptions about load-management programs,” Public Utilities Fortnightly, November 2010, pp. 60-64. http://www.fortnightly.com/archive/puf_archive_1110.cfm SGCC 2013 37 The Brattle Group The Brattle Group Contacts www.brattle.com North America Cambridge, MA +1.617.864.7900 Washington, DC +1.202.955.5050 San Francisco, CA +1.415.217.1000 London, England +44.20.7406.7900 Madrid, Spain +34.91.418.69.70 Rome, Italy +39.06.48.888.10 Europe SGCC 2013 38 The Brattle Group