JICA’s Cooperation for Urban Water Supply and Sanitation © yec Satoshi HAMANO Japan International Cooperation Agency Pakistan Office contents 1. JICA’s Cooperation for Urban Water 2. Activities and future vision in Pakistan 1. JICA’s Cooperation for Urban Water (1) JICA’s Cooperation Schemes (2) Characteristic of JICA’s technical cooperation JICA’s Cooperation Schemes for Urban Water ①Development of water supply and Sewage facilities Development of Master Plan (technical cooperation) Development of facilities and Provision of Machineries (Grant, or Loan) ①Water Treatment plant in Cambodia ②Sustainable operation and maintenance (technical cooperation) Promotion of operation/maintenance capacity of water supply utilities (WASA) in urban areas Strengthening the capacity of business management of WASA 4 ②Japanese expert providing guidance on maintenance ③Japanese expert providing guidance on enlightenment activities Characteristic of JICA’s technical cooperation ~Japanese Water Operators as partners~ JICA has utilizes Japanese experience for technical cooperation. The situation in Japan - Water Supply Coverage ratio is 97.5% in 2010 - Average NRW ratio of 1440 waterworks is 9.84% in 2010 - Ratio of wastewater treatment is 88.1% in 2012 650 Engineers from over 60 water operators have worked with water operators in developing countries (1990~2006) .JICA has Invited many trainees from developing countries to Japanese water operators every year. Pipe connection Pump operation 2. Activities and future vision in Pakistan (1) JICA’s Projects for Water in Pakistan (2) Concept of JICA/WASA Lahore Model (3) JICA’s Strategy to Water Sector in Pakistan JICA’s completed and on-going Projects for Water in Pakistan Abbottabad (GA) Constriction of Water Treatment Plant Islamabad (GA and Loan) Constriction and Rehabilitation of Water Treatment Plant Lahore (GA and TC) - Provision of Pumps for drainage and Sewage - Institutional Reform Advisor (WASA Lahore Model) Faisalabad (GA and TC) - Provision of Pumps for drainage and Sewage - Expansion of Water Supply System - Institutional Reform Advisor Karachi (TC and Loan) - Development of Master Plan - Constriction and Rehabilitation of Water Treatment Plant (1)For the propose of sustainable water supply, sewerage and drainage services, (2)Ensuring the autonomy and independency of Service Providers (WASAs), (3)Through assuring the financial health of Service Providers(by Revenue Increase and Expense Decrease) Financial Health of WASAs Revenue Increase Water Tariff Revision Expense Decrease Reduction of UFW/NRW and Increasing Tariff collection Reduction of O/M Cost Efficiency Improvement and Reduce Personnel Expense Breakdown of Revenue Increase Strategy Revenue Increase Water Tariff Revision 6 Years Business Plan Reduction of UFW/NRW and Increasing tariff collection Prevention measure for Leakage Increasing Willingness to Pay Improvement of Water Quality Introduction of Water Meter For regular Surveillance Construction/Rehabilitation of Water Treatment Plant and Water Pipeline Introduction of Water Quality Monitoring Improvement of Customer Service Amendment of “WASA Regulation” Introduction Leakage Control Program Rehabilitation and Replacement of Distribution network system Reduction of Illegal Connection and Uncollected revenue Clarification of Rights and Responsibility In Relation with Customers Conducting Door to Door Survey Creating Customer Relation Office Install Customer Meter Preparation of PR Strategy and Awareness Campaign Establishment of Transparently Tariff Revision Mechanism Establishment of Municipal Water Commission Enactment of “Punjab Municipal Water Act” Preparation of Road Map and Operational Guidelines for Tariff Revision Analysis of Financial Statement Cash Flow Analysis Improving Collection efficiency (Computerization of billing system/ Outsourcing to private sector etc.) Enactment of “Punjab Municipal Water Act” Preparing “Road Map and Operational Guidelines for Tariff Revision” Breakdown of Expense Decrease Strategy Financial Health of WASAs Expense Decrease Efficiency Improvement and Reduce Personnel Expense Reduce O&M Cost Rehabilitation and Replacement Of Facilities and Equipment 6 Years Business Plan Improvement of Administrative Efficiency Making rehabilitation and Replacement Plan Staff Redeployment Budgeting necessary O&M Cost Reduce of Overlapping Work Improvement of Productivity Energy Cost Saving Negotiation on Electricity Tariff Introducing the performance base Incentives TO introduce Energy Audit Mechanism Setting-up of performance measurement system Improvement of Operational Performance Training of Staffs Enhancement of Operator ‘s skill Development of O&M Manual Providing appropriate Technical Training Increasing the cost consciousness of WASA staffs Introducing O&M Monitoring and Audit WASA Academy Project Step 4 Punjab Municipal Water Act and Capacity Development (Under Planning) Enactment of Punjab Municipal Water Act Establishment of Municipal Water Commission Tariff Revision Capacity Development of WASA Staff (WASA Academy and P-WOPs) Step 1 Analysis of the Status Quo and Making Reform Strategy (Completed in 2011) Making 6 Years Business Plan (Mid-Tem Business Plan): May 20th, 2011 approved by LDA Setting Performance Monitoring Indictor and Establishment Performance Monitoring Cell (Total 42 Indicators, including 28 indicators recommended by WSP) Drafting Road Map and Operational Guidelines for Tariff Revision Amendment of “WASA Regulations” Step2 Establishment of Sub committees(S/C) and preparing Module Projects (Completed in 2012) JICA’s Technical Cooperation SC 1: Reduction of NRW and Water Pilferage (ex. Apparent Loss Reduction, Meter Installation & Replacement, NRW reduction, Customer Support Improvement etc.) SC 2: Improvement of O&M efficiency and Energy Saving (ex. Energy Audit and Establish Energy Management Cell, Negotiation with LESCO, Regular Inspection for O&M etc.) SC 3: Admin Efficiency Improvement and Staff Redeployment (ex. Financial Efficiency Improvement, Efficient Outsourcing etc.) Step 3 Implementation of Module Project (Under Implementation) EX. (Actual Achievement) Detected illegal/misuse connection, Rs.56 million added in WASA Revenue yearly Billing ratio is 94% (79.1% in 2008) Energy Management Cell saved energy cost Rs.575 million in 17 months(JAN 2012MAY 2013). JICA’s Strategy to Water Sector in Pakistan WASA Academy and P-WOPs with technical support of Japanese Waterworks Future Achievement - Sharing WASA Lahore model and Japanese experience with WASAs, and Improvement of the Water Supply and Sanitation situation in Pakistan - Creation of the Relationship between Pakistan WASAs/P-WOPs and Japanese Waterworks/Waterworks Association Thank you Phnom Penh Water Supply Authority (Cambodia) ~ A Successful model of “JICA’s Cooperation” COMPREHENSIVE ASSISTANCE OF JICA FOR RECOVERING WATER SUPPLY CAPACITY DAMAGED DURING THE CIVIL WAR 1. Preparation of a master plan on water supply in Phnom Penh city (JICA, 1993) WTP: Water Treatment Plant 2. Improvement of water infrastructure Japan: Phum Prek WTP, DNI in “7th January” and Toul Kork districts AFD: Chamcarmon WTP, DNI in Don Penh district WB: Chroy Cang War WTP, DNI in Toul Kork and Service coverage 25% _ 90% Chamcarmon districts ADB: DNI in Chamcarmon district 3. Capacity Development (JICA, 1998~2006) DNI: Distribution Network Improvement Phnom Penh Water Supply Authority (Cambodia) ~ A Successful model of “JICA’s Cooperation” ACHIEVEMENT 1993 2006 Service coverage 25% 90% Service hours (per day) 10hrs 24hrs Non-Revenue Water ratio 72% 8% Collection ratio 48% 99.9% Extension (Second and Third phase: 2007~2017) From Phnom Penh to 8 other local operators Expansion in Cambodia