1. Emergency Procedures & Alarms
1. Fire
2. Tornado
3. Earthquake
4. Violent Incident
5. Shelter in Place
2. Smoking Policy
3. Restroom Location
4. Scheduled Breaks
Behavioral Safety
Behavior Based Safety (BBS) focuses on what people do, analyzes why they do it, and then applies a strategy to improve what people do.
To be successful a BBS program must include all employees and requires buyin and support by everyone.
Behavioral Safety
How BBS works:
A site observation is conducted – looking for safe behaviors and at-risk behaviors.
Feedback is given:
Positive feedback first
At-risk behaviors last
Behavioral Safety
With at-risk behaviors, we must ask
“Why” the employee is putting themselves at risk.
Explain the associated negative impact the at-risk behavior may have.
Behavioral Safety
Behaviors are discussed until the observer and worker agree on suggested recommendations to work more safely.
Behavioral Safety
It is important to understand:
Terminology of the work environment.
How to recognize hazards.
Mindset of the employee.
How to reach the goal of a safe work environment.
Behavioral Safety
Effective Feedback:
Must be sincere.
Focus on actions that can be observed (not attitudes).
Focus on correct actions as well as what can be done better.
Behavioral Safety
Receiving Feedback:
Listen with an open mind.
Separate what the person says from what you think about that person.
Never overreact.
Ask open, non-defensive questions.
Focus on areas to improve.
What is right should outweigh what is wrong.
Behavioral Safety
Hazard Recognition:
Recognize the hazards in your work area.
A hazard is any source of energy that has a potential to cause harm.
If we can find the energy, we can eliminate or lessen the hazard.
Behavioral Safety
How do we identify hazards?
Use your knowledge and experience.
Use your senses – sight, sound, touch, smell, feel.
Use your job planning skills.
Behavioral Safety
Types of Energy Sources:
Motion
Chemical
Radiation
Electrical
Gravity
Heat/Cold
Biological
Pressure
Behavioral Safety
In a culture of safety, everyone takes personal responsibility for their own safety as well as those around them .
Behavioral Safety
Once the energy source is identified, the hazard must be evaluated.
Can the job be done safely?
How can I make the job safer?
If something unforeseen happens, will I stop work?
Am I in the right state of mind to work safely?
Behavioral Safety
Talking about safety is the key to success.
Everyone is obligated to speak up when they see someone performing an at-risk behavior.
A culture of safety creates a level of trust that encourages people to speak up.
Intervention
Stop Work Authority (SWA)
• Assessing hazards correctly depends on each employee taking responsibility for their safety and that of their coworkers.
• It is through this process that you can determine if work must be stopped.
Intervention
Employees have the RIGHT and
AUTHORITY to stop work without repercussions.
Do it safely or not at all.
There is always time do to it right.
Intervention
Always:
• Operate in a safe and controlled condition.
• Ensure safety devices are in place and functioning.
• Follow safe work practices and procedures.
• Meet or exceed customer requirements.
Intervention
Always:
• Maintain integrity of dedicated systems.
• Comply with all applicable rules and regulations.
• Address abnormal conditions.
• Follow written procedures.
• Involve the right people in decisions that affect procedures and equipment.
Intervention
How Intervention Works:
• Identify the perceived unsafe condition(s).
Intervention
Coordinate the “Stop Work Action”
• Start with the supervisor.
• If the supervisor is not available and affected persons are in immediate risk, initiate the “Stop Work” intervention.
• Notify all affected persons of the stop work issue.
Intervention
• All parties shall discuss and gain agreement on the stop work issue.
• If the work is determined to be safe, proceed with the work.
• If the stop work issue is valid, resolve the unsafe actions and proceed with work.
• If the stop work issue cannot be resolved immediately, suspend work until a resolution is achieved.
Intervention
• Under no circumstances should retribution be directed at any person(s) who exercise in good faith their stop work authority.
• All stop work interventions and associated detail shall be documented and reported.
Incident Reporting
Incident reporting is more than just notifying your company that an incident has occurred. It is a way for the company to look at what happened, investigate all the contributing factors and determine if work can be made safer for you and your co-workers.
Incident Reporting
Types of incidents to report:
Unsafe acts
Unsafe conditions
Any incident or injury – regardless of severity
Near hits
Incident Reporting
How to report an incident:
• Notify your Supervisor immediately that something has happened.
• Fill out a written report.
Incident Reporting
There are two categories of incidents:
• Non-Recordable: incidents that are kept on the company register but not reportable to the Occupational Safety &
Health Administration (OSHA).
• Recordable: incidents that are required by OSHA to be reported on an annual basis.
Incident Reporting
Non-Recordable Injuries
• For Record Only (FRO): an injury has occurred but no medical treatment is required.
• First Aid By Professional (FABP): an injury has occurred and you wish to see a doctor.
• Medical treatment is limited
• No prescriptions are given
• Return to work with no restrictions
Incident Reporting
Recordable Injuries
Medical Only (MO): an injury has occurred that requires medical treatment.
Treatment is more that FABP
Prescriptions may be given
Return to work with no restrictions
Light Duty (LD): The employee receives medical attention.
Return to work with restrictions
Incident Reporting
• Lost Time (LT): an employee is injured and unable to work for a period of time.
• Fatality (FA): loss of life.
Incident Reporting
Incident Investigations:
• Are conducted to determine who/what is at fault.
• Look at all contributing factors such as people, equipment, materials or the work environment.
• Help to reduce future incidents.
Substance Abuse Awareness
• There are approximately 12.1 million people in America that perform a safety sensitive job in transportation.
• These jobs are regulated by the
Department of Transportation (DOT) drug and alcohol regulations.
• Your employer may have a policy to prevent substance abuse along with many other agencies that govern prevention.
Substance Abuse Awareness
Workplace Impact
• Nearly ¾ of those who use illegal drugs also work, and alcohol remains the leading drug abused with one in every ten people in the U.S. having a problem.
• People don’t check their substance abuse problems at the door when they come to work.
• Abuse has no boundaries: field workers to upper management positions can be affected.
Substance Abuse Awareness
Facts
• 12% of the workforce reports heavy drinking.
• 14% of employees abuse drugs on the job.
• 60% of drug users will sell drugs to co-workers.
• 40% of users will steal from the company.
• 8 times more likely to have attendance problems.
• 5 times more likely to file workers comp. claims
• 5 times more likely to have an accident.
• 3.5 times more likely to injure others at work.
• 300% higher medical costs and benefit usage.
Substance Abuse Awareness
Employee Health
• Substance abusers tend to neglect their nutrition, sleep and other health needs.
• Substance abuse depresses the immune system which can lead to more frequent illness.
Substance Abuse Awareness
Safety
• Safety is affected with the use of alcohol and drugs.
• Impairments affect:
• Vision
• Hearing
• Attention span
• Muscle coordination
• Alertness
• Mental acuity
Substance Abuse Awareness
Productivity
• Employees who abuse alcohol or use drugs can be physically and mentally impaired on the job.
• Substance abuse interferes with job satisfaction and the motivation to do a good job.
• Reduced output
• Increased errors
• Lower quality
• Low customer satisfaction
Substance Abuse Awareness
Decision Making
• Employees who use alcohol and/or drugs often make poor decision and have a distorted perception of their abilities.
• Reduced innovation, creativity, competitiveness and poor daily/strategic decisions.
Substance Abuse Awareness
Morale
• The presence of an employee with drug and/or alcohol problems places a strain on relationships between co-workers.
• Higher turnover
• Diminished quality
• Reduced team effort
Substance Abuse Awareness
Security
• Employees with drug and/or alcohol problems often have financial difficulties, and employees using illegal drugs may conduct illegal activities in the workplace.
• Theft
• Law enforcement involved
Substance Abuse Awareness
Image and Community Relations
• Accidents, lawsuits, and other incidents may receive media attention.
• Reduced trust and confidence
• Reduced ability to attract high quality employees
• Decreased business/financial wellbeing
Substance Abuse Awareness
Understanding Addiction
• Employees with addiction problems are often unhappy with their lives, but fail to realize their abuse is a major contributing factor.
• The struggle with addiction is characterized by repeated failures to control use and a need for greater amounts of the substance to achieve the desired effect.
• Not everyone who uses alcohol or experiments with illegal drugs becomes addicted.
Substance Abuse Awareness
Understanding Addiction
• It is very difficult to recognize the differences between use, abuse and addiction unless you are a trained professional.
• If you suspect use, abuse or addiction do not try to treat the employee yourself, get help.
Substance Abuse Awareness
Use
• Use is typically socially accepted or medically authorized.
• Examples include having a drink with friends or taking a prescribed anti-anxiety medication.
• Use can be experimental, social/recreational or a stress reliever.
Substance Abuse Awareness
Abuse
• The use of a substance that is illegal or harmful to oneself or others is considered problematic.
• Examples include blackouts, accidents or injuries, legal problems, poor job performance, and family or health problems.
Substance Abuse Awareness
Addiction
• A number of individuals use or abuse without becoming addicted, but for many the abuse continues despite attempts to stop.
• The repeated, compulsive seeking or use of a substance despite adverse social, psychological and/or physical consequences characterizes addiction.
• A wide range of substance, both legal and illegal, can be abused addictively.
Substance Abuse Awareness
Addiction
• Addiction to alcohol and other drugs is:
• Chronic: Once you develop the addiction, you will always have to deal with/manage it.
• Progressive: Addiction gets worse over time. A biochemical change in the nervous system can persist even after the substance leaves the blood.
• Primary: Addiction is not just a symptom of an underlying problem. The addiction itself needs to be medically treated as the primary illness.
• Terminal: Addiction leads to disease and possibly death.
Substance Abuse Awareness
Denial
• One of the most disturbing and confusing aspects of addiction is that it is characterized by denial.
• The user often seems to be the last to know that his/her life is out of control.
• There are effective strategies used by professionals to help break through this denial.
Substance Abuse Awareness
Signs and Symptoms
• Signs that someone is developing a problem with alcohol and/or drugs cover a wide range and many of them are apparent on the job.
• No one wants to believe that a friend, coworker or family member has an abuse problem.
• Subtle changes in behavior are discounted, changes.
• Changes in friends, lack of interest in old hobbies are minimized.
Substance Abuse Awareness
Signs and Symptoms
• Emotional:
• Aggression
• Burnout
• Depression
• Paranoia
• Denial
• Anxiety
• Behavioral:
• Slow reactions
• Impaired coordination
• Slow/slurred speech
• Irritability
• Excessive talking
• Can’t sit still
• Poor attention span
• Lack of energy
Substance Abuse Awareness
Signs and Symptoms
• Physical:
• Weight loss
• Sweating
• Chills
• Smells of alcohol
Substance Abuse Awareness
Enabling
• Enabling is action that you take to protect the person with the problem from the consequences of his or her actions.
• Covering up with excuses or doing their work.
• Rationalizing the abuse.
• Withdrawing from the problem.
• Blaming yourself for the problem.
• Controlling the abuse by throwing away the supply.
• Threatening to stop covering up.
Substance Abuse Awareness
Covering Up
• Often the person with a problem will use
“traps” to protect themselves when being confronted.
• Sympathy
• Excuses
• Apologies
• Diversions
• Innocence
• Anger
• Pity
• Tears
Substance Abuse Awareness
Employee Assistance Program (EAP)
• The EAP can help employees decide what to do about their alcohol or drug problem.
• The EAP can also help decide if someone in your family or work group has a problem.
• Conversations with the EAP are protected and records are kept confidential.
• There are clear limits on when and what information the EAP can share and with whom.
Substance Abuse Awareness
Outside Help
• If your company does not have and EAP, you should still seek help.
• Alcoholics Anonymous
• Narcotics Anonymous
• County or State addiction agencies
• County or State mental health agencies
Substance Abuse Awareness
Drugs of Abuse
• It is important to realize that all drugs, including alcohol, chemically alter the mind and body.
• Drugs and alcohol can hinder judgment, distort perception, decrease reaction time and interfere with other skills necessary to do a job safely.
• We will review the signs and symptoms of :
• Alcohol
• Marijuana
• Cocaine
• Methamphetamine
Substance Abuse Awareness
Alcohol
• Alcohol is a depressant and is the leading drug of abuse.
• Alcohol slows down the central nervous system and brain function, reduces coordination and reflex actions.
• People who would not ordinarily behave in inappropriate ways can be persuaded to change their behavior.
Substance Abuse Awareness
Alcohol
• Signs and symptoms may include:
• Sweating
• Nausea/Vomiting •
• Lack of coordination
Slowed reaction time
• Tremors
• Delusions •
• Poor judgment
Reduced inhibitions
• Seizures • Death
Substance Abuse Awareness
Marijuana
• Marijuana is known for its intoxicating effects and dreamy state of relaxation and euphoria.
• All forms of marijuana have a negative physical and mental effect.
• Motivation and cognition may be altered, making the acquisition of new information difficult.
Substance Abuse Awareness
Marijuana
• Signs and symptoms may include:
• Increased heart rate
• Increased appetite
• Altered smell, hearing, time, sight
•
• Bloodshot eyes
Dry mouth/throat
• Lack of coordination
• Paranoia
• Chronic sore throat
• Psychosis
Substance Abuse Awareness
Cocaine
• The most widely used stimulant.
• Powerfully addictive drug leading to physical and psychological dependence.
• Stimulates the central nervous system.
• Using contaminated equipment to inject cocaine or other drug can transmit HIV, hepatitis and other diseases.
Substance Abuse Awareness
Cocaine
• Signs and symptoms may include:
• Dilated pupils
• Increased pulse •
• Mood swings
Depression
•
•
• Insomnia
• Paranoia
Seizures
Anxiety
• Hallucinations
• Elevated blood pressure
• Loss of appetite
• Agitation
Substance Abuse Awareness
Methamphetamine (Meth)
• Meth is a highly addictive stimulant which has long lasting effects that can cause user to stay awake for days during binges.
• Meth is white or yellowish, odorless, and bitter tasting powder that dissolves in water.
• Other names for meth: crystal, ice, yabba, glass, yellow bar, speed, trash, crack.
Substance Abuse Awareness
Methamphetamine (Meth)
• Meth is typically ingested orally, injected intravenously, smoked or snorted.
• Meth can start to affect he body within 3-5 minutes and can last up to 12 hours.
• Chronic meth users also often display poor hygiene, pale, unhealthy complexion and sores on their bodies from picking at “crank bugs”.
Substance Abuse Awareness
• Drug and alcohol use, abuse and addiction can affect more than just the user.
• It is important that if you or someone you know needs help don’t wait. Get help immediately.
• The decisions you make about drug and alcohol use can affect you, your family and your co-worker.
Prevention of Workplace Violence
• All employees should expect and receive a secure workplace with a mutual respect toward all co-workers and personnel.
• It is impossible to plan for every event that may unfold on the worksite.
• All employees must prepare themselves with basic emergency planning, response and evaluation skills to handle unforeseen events.
Prevention of Workplace Violence
• Workplace Violence: any behavior, act or statement that would be interpreted by a reasonable person to be aggressive, intimidating, harassing, or unsafe, and that carries an expressed or implied intent to cause harm to a person or property.
Prevention of Workplace Violence
Zero Tolerance
• No responsible company will ignore, condone, or tolerate disruptive, threatening, or violent behavior by any employee while at the workplace.
Prevention of Workplace Violence
• Most people will not become violent without warning.
• An escalating series of clues usually precedes an act of workplace violence.
• The risk of an outburst is greatly increased when a combination of warning signs are ignored.
Prevention of Workplace Violence
Warning Signs:
• Boundary crossing
• Chemical dependence
• Concentration problems
• Depression
• Inconsistent work patterns
• Obsessive interest in weapons
• Pathological ‘blamer’
• Romantic obsession
• Safety issues
• Paranoia
Prevention of Workplace Violence
• Employees become aware of a violent act by the sounds of an explosion, gunfire, scuffling or by observation of events.
• Employees are responsible for taking any threat or violent act seriously.
Prevention of Workplace Violence
• Report any acts of violence or threats of violence to your supervisor, or if necessary, the appropriate authorities.
Prevention of Workplace Violence
If a violent situation arises:
• Stay calm
• Speak slowly and softly to reduce the momentum of the situation.
• Move away from any objects that may be used to harm you.
• Position yourself, if possible, so that an exit route is readily accessible.
Prevention of Workplace Violence
• Explosion – Leave the area immediately.
• Gunfire – Take refuge in a secured area with limited visibility to anyone on the outside.
• Physical Threat – Leave the area immediately.
• Hostage Situation – Leave the area; take no chances to endanger the life of the hostage.
Prevention of Workplace Violence
• In an emergency situation, it is important to always remain calm and call for help.