THE QUANTUM LEADER
Dr. C.N. Daftuar ,
Salahkaar Consultants, Pune,
INDIA
WHAT MAKETH
A COMPLETE PERSON/MANAGER:
THE QUANTUM LEADER ?
By
Dr. C.N. Daftuar ,
Chief Mentor and CMD,
Salahkaar Consultants, Pune,
INDIA
CN Daftuar
WHAT MAKETH A COMPLETE
MANAGER/PERSON:
THE QUANTUM LEADER?
I Strongly believe that it has to be a Combination of
IQ+EQ+LQ+SQ
Intelligence Quotient
Emotional Quotient
Learning Quotient
Spiritual Quotient
We assume that a Perfect Manager needs to be first a perfect person which is
possible only if he is sufficiently intelligent, socially apt, willing to learn and
change and is spiritually inclined. .
CN Daftuar
What is IQ
(Intelligence Quotient)?
Intelligence quotient or IQ is a score
derived from a standardized tests
designed to assess the levels of
intelligence in a person.
CN Daftuar
CONCEPTS & MEANINGS OF
INTELLIGENCE & IQ
“The aggregate of global capacity of the individuals to act
purposefully, to think rationally, and to deal effectively
with his/her environment’. (Wechsler)
IQ (COGNITIVE INTELLIGENCE)
Cognitive Intelligence (IQ) is the “capacity to understand,
learn, recall, think rationally solve problems, and apply
what one has learned”. (KAPLAN & SADOCK)
IQ EQUATION
IQ =
Mental Age
Chronological Age
X 100
CN Daftuar
Cognitive Intelligence (IQ)
Framework
• The Cognitive
Realm
• The Innovation
Realm
• The Problem
Solving & Analytic
Realm
• The Strategy and
Planning (Management)
Realm
• The General (basic) Success Realm
EMOTIONAL INTELLIGENCE
CONCEPTS & MEANINGS OF EMOTION
EMOTIONS are a mix of
(i) Physiological Arousal, (ii) Expressive Behavior,
and (iii) Conscious Experiences
THREE BASIC EMOTIONS ARE
Fear
Anger
Happiness
AMYGDALA – A neural key
to fear learning
ALL EMOTIONS BEGIN IN MIND BUT ARE EXPRESSED IN
BODY AND BOTH EFFECT SPIRIT
EMOTIONAL INTELLIGENCE (EQ)
EQ DEFINED
“It is an array of personal, emotional and social competences
and skills that influence one’s ability to succeed in coping with
environmental demands and pressures”.
(
Reuven Bar-On,1997).
We (Daftuar, 2001) define Emotional Intelligence (EQ) as a
capacity to blend a right mix of three kinds of emotional
experiences, viz; (i) Physiological arousal, (2) Expressive
behavior and (iii) Conscious experience for all kinds of
behaviour meant for adjustments in life situations, for overall
success in personal, social and professional life.
Emotional Intelligence
Framework
• The Intrapersonal
Realm
• The Interpersonal
Realm
• The Adaptability
Realm
The Stress
Management Realm
• The General Mood Realm
IQ & EQ
IQ can get you A+ grade (Basic/General Success)
EQ gets you ahead in life
IQ can give you understanding (Cognition)
EQ can help you make use of those understanding
IQ is individual’s attribute (Like Reasoning ability)
EQ too is personal but also helps in interpersonal
relationships
IQ can make you arrogant (For your high Intelligence and
Innovative ideas) and spoil your social skills and success
EQ is responsible for your self-esteem, self
awareness, social sensitivity & social adaptability
LEARNING QUOTIENT (LQ)
We define Learning Quotient as
• “…ability and willingness to learn new
knowledge, skills and personal
characteristics effectively and efficiently
and apply these learned characteristics,
knowledge and skills for self and others’
including organization’s growth”
(Daftuar,2011).
Key Elements of LQ
In the organizational and particularly managerial context,
a person can be said to have high Learning Quotients
(LQ) if s/he has, among others, the following attributes:
•
•
•
•
•
•
Knows how to learn,
Willing to learn,
Willing to change,
Following high quality learning,
Following sound learning Methods, and
Willingness to apply learned material to successfully
solve personal and management Problems
Learning Intelligence (LQ)
Framework
• The Ability &
Willingness to learn
Realm
• The Adaptability to
Grow (self and
others) Realm
• The Ability to apply
knowledge in work
and life Realm
• The Stress and
Other Problems’
Management Realm
• The General Social Skills Realm
Four Divine Roles (Delegated by God)
• The Parental Duties
Realm
• The Doctors’ Duties
Realm
• The Teachers’ Roles
Realm
• The Leaders’ Roles
Realm
• The General Roles of the Four to Manage
and Help Grow Someone Else’s Life Realm
WHY SQ FOR LEADERS?
• Since Leaders’ Roles are divine given by
God where in s/he is assigned to manage
and help others grow and achieve it
becomes logical that the leaders should
have spirituality as a matter of course in
their personality and behaviour.
• Hence, Spiritual Intelligence is imperative
in a Leader.
Spiritual Quotient (SQ)
“Spiritual Intelligence is the ultimate intelligence
with which we address and solve the problems
of meaning and value, the intelligence with
which we can place our actions and our lives in
a wider, richer, meaning-giving context, the
intelligence with which we can assess that one
course of action or one life path is more
meaningful than another.”
(Zohar & Marshall-2002)
Concept and meanings of Spiritual
Intelligence
Ram Mohan says that spiritual Intelligence is
about the growth of a human being, about
moving on in life with direction in life and being
able to heal ourselves of all the resentments &
wounds that we carry. It is an expression of a
higher reality.. nature is not meant to be
exploited. Ultimately, we discover freedom from
our sense of intimation as human beings and
attain moksha.
CONCEPT OF SQ (SPIRITUAL
INTELLIGENCE)
“ SQ or Spiritual Intelligence (SI) is the ultimate
intelligence which helps us to address,
understand and solve the problems of meaning
and purpose and values of life; intelligences
which places ourselves and our actions on a
wider,
richer,
meaning-giving
level;
the
intelligence with which we can help understand
ourselves and draw a life path to benefit the
universe including mankind and personally
ourselves, our society and our organizations in
more meaningful and purposeful way than what
is available now by other means.” Daftuar, 2001.
Spiritual Intelligence (SQ)
Framework
• The Spiritual and
Religious Realm
• The Self-awareness
Realm
• The Relationship
and Love Realm
• Leadership and
Managerial Realm
• The General Application Realm
Spiritual Intelligence (SQ) Framework
The Spiritual and Religious Realm
Beliefs in God & Religiosity
Belief in Soul
Practicing Spiritual Exercises
Fate and Karma
The Self-awareness Realm
Self- Awareness
Flexibility and Ability to adapt
Ability to transcend pain
Spirituality intelligent about death.
The Relationship and Love Realm
Leadership & Managerial Realm
Love is divine
Life Style Values
Gender & Caste Equality
Spirituality in leadership
Helping Behavior
Interpersonal relations
The General Application in Personal & Work Life
Realm
Key Elements of SQ-1
According to our model of SQ, a person can be said to have
high Spiritual Intelligence if s/he has, among others, the
following 15 (fifteen) attributes:
1.God & Religiosity
One’s belief and attitude towards God and religion.
2.Soul :
The ability of an individual to cognitively understand the separate
existence of soul from the body
3.Self Awareness :
Means how much a person is aware of one self, his/her activities and
dimensions related to life.
4.Spiritual Exercises:
Indicated importance of spiritual practices in one’s life
5. Life Style Values:
The person has high values and beliefs that guide her/his life
6. Gender & Caste Equality
Believes that persons belonging to all genders and castes are equal
Key Elements of SQ-2
7. Fate & Karma
Person gives importance of fate & karma in one’s life and in the
conduct of ones life
8. Interpersonal relations
Person gives importance of social relations in one’s life.
9. Divinity in Love
It’s a measure of how far an individual subscribes to the notion of
true love as divine
10.Spirituality in leadership
The extent of belief and actions of an individual in his/her use of
spirituality in leadership style.
11.Helping Behavior
How much importance is given to helping behaviour
Key Elements of SQ-3
12 .Flexibility and Ability to adapt
A person’s ability to use and overcome suffering for self growth
14 Ability to transcend pain
15 Being spirituality intelligent about death.
Understanding that death is just a transition from one phase to
another and realizing the immortality of soul
Another Model of Spiritual Intelligence
Awe
beginners
mind
Wonder
Opens to the
heart
Simplicity
Uncomplicated
slow food
wholeness
Spiritual
Intelligence
True self inner
wisdom
Tenderness
Gentleness,ki
ndness,thoug
htfulness
Calmness
Stillness,
Silence
Listening with the
heart
1-Knowing
2-Direct intution,non
rational
3-Natural empathy
and compassion.
Respect and
Reverence for
the animate
and inanimate.
Contemplation
mindfulness,
prayer
Lightness
Laughter
Relational
Spirituality.C
ommunion,co
nnection,com
munity,comp
assion.
The Superior Talented Manager Model Based on the
Concept of the Complete Person
Self
(INTRAPERSONAL)
IQ
Recognition
(Awareness)
•
•
•
•
•
Logic
Problem Solving
Achievement
Manage
Administer
SQ
Regulation
(Self and
OthersManagement)
Self Awareness
Conflict Management
with idealism and value
Influence
Empathy
Tenderness &
Compassion
Other
(INTERPERSONAL)
LQ
Knows how to learn,
Willing to learn,
Willing to change,
Following high quality
learning ,
Following sound learning
Method,
Willingness to apply learned
material for Management Problems
EQ
Self Awareness
Relationship
Awareness
Self-Management
Relationship
Management
Salahkaar Model of Emotional (Personal) Relationship which climbs to the
status of Spirituality
Intimacy
Love, Happiness
Fear, Anger, Hate
Dominance/submission
Power…..etc
Love, Hate, Happiness,
Fear, Anger,
Dominance/submission
Power,..etc
Passion
Heartful Emotions
Person-A
Decision/
Commitment
Use of
Position in
relationship
(Power/status)
Heartful Emotions
Person-B
Intelligence Quotient (IQ), Learning Quotient (LQ), Emotional
Quotient (EQ) and Spiritual Quotient (SQ)
• Unlike IQ, which computers have, and EQ and LQ, which exists in
higher mammals, SQ is uniquely human and, the the most
fundamental of the four.
• It is linked to humanity's need for meaning, an issue very much at
the forefront of people's minds.
• In the early part of the twentieth century IQ, or rational intelligence
was the big issue. More recently, emotional intelligence (EQ) has
been identified as a requirement for the effective use of IQ. People
have started talking of the importance of LQ in the sense that ability
and desire to learn is more important than the learned knowledge
itself. Now there exists much scientific data that points to the
presence of a Spiritual Intelligence (SQ), the ultimate intelligence
that serves as a necessary foundation for the effective functioning of
IQ, LQ as well as EQ.
• Looking at these connections our model was developed focusing
on connection of all these four for richness in life and profession
(ROLP).
ROL MODEL
S.Q and Richness of life
S.Q.
I.Q.
L.Q.
E.Q.
Together with I.Q, L.Q. and E.Q., S.Q. is the factor that defines human
beings ultimately from animals or computers. S.Q. allows being
creative to change rules, to alter situations and to go beyond the
obvious. A successful human being and hence, an effective Manager
can be conceived as an integral combination of IQ.,L.Q., E.Q. and S.Q.
This Individual may be expressed as having richness in life. (ROL)
Applications of this Model:
•
Spirituality is recognized as a pillar for success by many leading management gurus .Not only
eastern countries but western countries also have started accepting the importance of spirituality for
successful as well as a contented life. A contended life trends to be changing very fast in twenty first
century.
•
Looking at this demand as well as realization for the same this Model can be useful for
trainers working in the area of Human Resource Development as well as in the area of the General
management.
•
•
The Model can be used to assess and frame a sound policy of Governance.
The model can also be used as a tool in the training areas to analyze their emotional and spiritual level
and then sensitize leaders and managers for the effective use of spirituality to overcome life challenges
for achieving desired goals.
•
Further
•
Model can be used in Spiritual management as well as in spiritual therapy to deal with psychological
problems or in the area of mental health.
•
If we are able to develop a sound person/manager who combine IQ,EQ,LQ and SQ in him/her self we
may be able to get rid of the rampant corruption we see around at all levels of managerial and leadeshp
roles and positions.
people
can
use
the
Model
to
understand
themselves
in
deeper
manner.
Thanks