WHY STUDY OB
Outline
History of OB
What are organizations
Why do organizations exist
The role of OB
Definition of OB
Meaning of OB
Foundations of OB
Approaches to OB
Importance of OB
Emerging Challenges of OB
HISTORY OF OB
• Industrial Revolution – Robert Owen, Andrew Ure and JN
Tata provided certain welfare facilities. The idea generated
into paternalistic approach
• Scientific Mgmt – Taylor believed in rationalizing
production. He believed that human behaviour was based on
rabble hypothesis
• Human Relations Management (1920s-1940s)- Great
Depression, Labour Movement & Hawthorne studies led to
the movement OB – 1950s
• Illumination Studies , Relay Room , Bank Wiring Room
What is an Organization?
WHO ARE MANAGERS ?
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others
to attain goals
Management Functions
Planning
Organizing
Management
Functions
Controlling
Leading
Mintzberg Managerial Model
Role
Description
Interpersonal
Figurehead
Symbolic head ,required to perform a no. of routine duties
Leader
Responsible for the motivation and direction of employees
Liaison
Maintains a network of outside contacts who provide favors
Informational
Monitor
receives wide variety of information
Disseminator
Transmits information received from outsiders
Spokesperson
results
Speaks to outsiders about plans, strategies, actions and
MANAGEMENT SKILLS
Effective Versus Successful
Managerial Activities (Luthans)
• Traditional management
–Decision making, planning, and controlling
• Communications
–Exchanging routine information and processing
paperwork
• Human resource management
–Motivating, disciplining, managing conflict,
staffing, and training
• Networking
–Socializing, politicking, and interacting with
others
What is OB
Foundations of OB
Social Systems
INDIVIDUAL
DIFFERENCES
Whole person
OB
Mutuality of
Interests
Holistic Concept
Caused
behaviour
Approaches to OB
• Contemporary Approach – consisting of different disciplines like
psychology, sociology, social psychology, anthropology and political science
• Human Resource Approach / Supportive Approach– This
approach states that people are the central resource in any organization and
they should be developed towards higher levels.
• Contingency Approach – It assumes that there is no one best
way available in any organization.
• Systems Approach –It views organization as united purposeful
system composed of parts. This gives the person to view the
organization in totality
• Productivity Approach – It is the ratio of output to input. The
higher the numerical value the greater efficiency.
Contributing Disciplines to the OB Field
Contributing Disciplines to the OB Field
Contributing Disciplines to the OB Field
Eg- Sales agents who often influence
the decision making of consumers
Contributing Disciplines to the OB Field
Eg- Americans believe in
independence, space etc,
Japanese believe in
harmony North Indians are
industrious
Contributing Disciplines to the OB Field
Eg- The Shiv Sena being wiped off
and a new MNS party being launched
The Dependent Variables
(cont’d)
The Dependent Variables
(cont’d)
The Dependent Variables
(cont’d)
The Dependent Variables
(cont’d)
Emerging Challenges for OB
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Improving People Skills
Empowering People
Coping with “Temporariness”
Stimulation Innovation and Change
Helping Employees Balance Work/Life Conflicts
Improving Ethical Behavior
Responding to Globalization
Managing Workforce Diversity
Improving Quality and Productivity
Responding to the Labor Shortage
Improving Customer Service
Basic OB Model, Stage I
References
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OB – Stephen Robbins
OB – Fred Luthans
OB – K Aswathapa
Newspaper Reading