An Organizational Strategy to Prevent Hospitalizations Mary J. Dyck, PhD, RN, LNHA MyoungJin Kim, PhD Susan Hovey, MSN, RN Readmission 2014 1 Purpose • Determine if there is a significant difference in readmission rates from SNFs to hospitals with the implementation of a day long skills lab training program for SNF nurses Readmission 2014 2 Review of Literature • The Affordable Care Act established a Hospital Readmission Reduction Program • Center for Medicare and Medicaid Services (CMS) must reduce payments to hospitals with excess readmissions • Started 10/1/2012 – (CMS, n.d.) Readmission 2014 3 Review of Literature • Included readmissions for AMI, HF, and pneumonia. • Penalties to hospitals with excess readmissions for patients discharged with these three diagnoses include – a 1% reduction of total Medicare billings in 2013, – 2% reduction of total Medicare billings in 2014, – 3% reduction of total Medicare billings in 2015 • (Zigmond, 2012) Readmission 2014 4 Review of Literature • all-cause readmission – within 30 days of discharge – the patient does not have to be readmitted for the same condition or related conditions to be included. • This policy has driven hospitals to find ways to decrease their readmission rates. Readmission 2014 5 Review of Literature • In 2006, one-fourth of Medicare beneficiaries discharged from a hospital to SNF were readmitted within thirty days costing Medicare 4.34 billion dollars – (Berkowitz et al., 2011; Boxer et al., 2012; Mor, Intrator, Feng, & Grabowski, 2010) • In Illinois, readmissions from SNF in 2006 were 24 – 26.9% – (CMS, n.d.) Readmission 2014 6 Review of Literature • Currently, the only penalty to SNF with an excess of readmissions is a loss in revenue due to a decrease in referrals • SNF providers are sure that a similar penalty structure is inevitable in the future – (Zigmond, 2012) Readmission 2014 7 Review of Literature • The American Health Care Association (AHCA) Quality Initiative is to reduce the number of hospital readmissions within 30 days from SNF by 15% by March 2015 – (American Health Care Association [AHCA] website, n.d.) Readmission 2014 8 Review of Literature Strategies to Reduce Readmissions Rates from SNF to Hospitals • Standardizing physician admission procedures • Follow-up phone calls within 48 hours of discharge – (Berkowitz et al., 2011) – (Jacobs, 2011) • Heart failure staff education programs for SNF nurses • Partnerships between acute and post-acute providers – (Boxer et al., 2012) Readmission 2014 – (Aston, 2011). 9 Research Questions • Is there a difference in readmission rates after a one day skills lab implementation for nurses employed in SNF 3 months, 6 months, and 9 months after training Readmission 2014 10 Sample • Used secondary data collected and deidentified by a senior care corporation in Illinois • Staff from each facility collected data on hospital readmissions and it was aggregated by the senior care corporation • 32 SNF owned and operated by the senior care corporation. Readmission 2014 11 Sample • Data included – By facility by month • Admissions (New admissions to the facility and admissions to the hospital by current residents) • all cause readmissions within 30 days • Number of nurses employed and the number of nurses that completed skills lab training – Approved by the Illinois State University Institutional Review Board before data was analyzed and a Data Use agreement was signed by the senior care corporation Readmission 2014 12 Procedure • The senior care corporation implemented a full day skills lab in September 2011 • Training consisted – Revised January 2012 • 2012 all training was done at the simulation lab at Illinois State University • A nurse with a Master’s of Science degree in Nursing (MSN) conducted the training – Hour lecture CHF – Hour lecture COPD – 45 minutes of practice on breath sounds with simulation manikin – 3 hours discussion and practice on acute changes in patient condition – 1.5 hour scenarios with SBAR and calling physician *February 2013 50% of nurses from 12 of 32 facilities Readmission 2014 13 Methodologies • Data were analyzed using Statistical Package for the Social Sciences (SPSS) 20 • Data were assessed for outliers • Assumptions were checked prior to data analysis. • Mann-Whitney test • All statistical significance were reported at p ≤ .0167 using Bonferroni's adjustment for Type I error due to multiple tests Readmission 2014 14 Results May 2013 Aug 2013 Nov 2013 N* Mdn(IQR) U Df z p Training ≥ 50% 12 1.00(1.00) 90 31 -1.22 .255 Training ≤ 50% 20 .00(2.75) Training ≥ 50% 12 2.00(1.75) 95 31 -1.01 .346 Training ≤ 50% 20 1.00(2.75) Training ≥ 50% 12 1.50(2.00) 95.5 31 -1.04 .346 Training ≤ 50% 20 1.00(2.00) No significant difference found Readmission 2014 15 Discussion • Hospital readmission rates did not change significantly for SNF who had 50% or more of their nurses complete the skills lab training 3 months, 6 months, and 9 months after training Readmission 2014 16 Discussion • When you look at the descriptive statistics, SNF with 50% or more of their nurses completing training had a slightly higher median of readmissions for each month in comparison to the total and SNF with less than 50% • Why? Readmission 2014 17 Discussion • Improved assessment skills • Increased awareness on identifying changes in condition • Skilled at using the SBAR and notifying physicians • Evolving skills lab Readmission 2014 18 Limitations • Only one senior care corporation may not be representative of SNF in general. • The senior care corporation collected the data so the study is relying on the accuracy of their data collection techniques. • Nurse staffing is constantly changing so data may have not accurately captured nurses actually trained • Cannot capture training of nurses outside of the simulation lab • The sample size was small Readmission 2014 19 Future Research • Currently, research in this area is limited so the need is great • How many days following discharge residents are generally readmitted • The reasons that residents from SNF are readmitted following discharge from the hospital Readmission 2014 20 Future Research • Readmission rates for residents recently admitted to SNF vs. residents who were hospitalized from the SNF to the hospital Readmission 2014 21 Conclusion • This is a hot topic – Interest from federal and state government – Interest from healthcare corporations – Studies can ultimately impact • Patient outcomes • Reduce costs of healthcare • Improve reimbursement – Relevant to today’s healthcare Readmission 2014 22 References • • • • • • • • • American Health Care Association website (n.d.). Retrieved from http://www.ahcancal.org/quality_improvement/qualityinitiative/Pages/TheGoals.aspx#1 Aston, G. (2011). Long-term care: Your new priority. H&HN: Hospitals & Health Networks, 85(4), 30-32. Berkowitz, R., E., Jones, R., N., Rieder, R., Bryan, M., Schreiber, R., Verney, S., &Paasche-Orlow, M. (2011).Improving disposition outcomes for patients in a geriatric skilled nursing facility. Journal of the American Geriatrics Society, 59(6), 1130-1136. doi: http://dx.doi.org/10.1111/j.1532-5415.2011.03417.x Boxer, R., S., Dolansky, M., A., Frantz, M., A., Prosser, R., Hitch, J., A., & Piña, I., L. (2012).The bridge project: Improving heart failure care in skilled nursing facilities.Journal of the American Medical Directors Association, 13(1), 83.e1-7.doi: http://dx.doi.org/10.1016/j.jamda.2011.01.005 Centers for Medicare and Medicaid Services [CMS] (n.d.).Readmissions reduction program. Retrieved from http://www.cms.gov/Medicare/Medicare-Fee-for-ServicePayment/AcuteInpatientPPS/Readmissions-Reduction-Program.html Jacobs, B. (2011). Reducing heart failure hospital readmissions from skilled nursing facilities. Professional Case Management, 16(1), 18-26. doi: http://dx.doi.org/10.1097/NCM.0b013e3181f3f684 Medicare Hospital Quality Chartbook, (2012).Performance report on outcome measures. Retrieved from http://cms.gov/Medicare/Quality-Initiatives-Patient-AssessmentInstruments/HospitalQualityInits/Downloads/MedicareHospitalQualityChartbook2012.pdf Mor, V., Intrator, O., Feng, Z., & Grabowski, D. C. (2010).The revolving door of rehospitalization from skilled nursing facilities. Health Affairs, 29(1), 57-64. doi: http://dx.doi.org/10.1377/hlthaff.2009.0629 Zigmond, J. (2012). Avoiding the penalty box. Modern Healthcare, 42(5), 38-39. Readmission 2014 23