Gallup Wellness Best Practices

Expanding the Well-Being Conversation
April 1, 2014
What is the Impact on Well-Being?
Copyright © 2014 Gallup, Inc. All rights reserved.
4
What is Well-Being?

High well-being means a life well-lived—all the things that are
important to each of us, what we think about, and how we experience
our lives.
Liking what you do each day and being motivated to achieve your goals
Having supportive relationships and love in your life
Managing your economic life to reduce stress and increase security
Liking where you live, feeling safe and having pride in your community
Having good health and enough energy to get things done daily
Copyright © 2014 Gallup, Inc. All rights reserved.
5
One-Fourth of U.S. Adults are Not Thriving in
Any Element
4.3% are Thriving in Physical only
30.0%
28.5%
25.0%
21.6%
20.0%
17.3%
13.8%
15.0%
11.5%
10.0%
7.3%
5.0%
0.0%
Thriving in
0 Elements
Thriving in
1 Element
Thriving in
2 Elements
Thriving in
3 Elements
Thriving in
4 Elements
Study of 21,556 Gallup U.S. Panel Members (Weighted to U.S. Census Statistics), Dec. 2013
Copyright © 2014 Gallup, Inc. All rights reserved.
6
Thriving in
5 Elements
A Holistic Take on Well-Being Gets Results
Working Population
Average Unhealthy
days per month
Involved in accident
resulting in workers
compensation claim
If job market
improves, intent to
look for job with
different employer
next 12 months
Copyright © 2014 Gallup, Inc. All rights reserved.
Compared to Adults who are
Thriving in just Physical –
Those who are Thriving in
all 5 Elements:
Thriving in
Physical Only
(n=386)
Thriving in All 5
Elements
(n=839)
0.81
0.48
 Have 41% less absenteeism
0.5%
 Are 65% less likely to be
involved in workplace
accident
7.3%
 Are 81% less likely to move
when the job market
improves
1.4%
39.2%
7
Employees Thriving in Multiple Elements Have
Substantially Lower Health-Related Costs One
Year Later
Total Major Disease Burden Cost One Year Later
Total
$6,000
$5,000
$5,545
$4,966
$4,264
$4,000
$3,000
$4,974
Age < 45
$4,633
$3,956
Age 45+
$4,305
$3,578
$3,430
$4,089
$3,421
$3,713
$3,177
$2,534
$2,000
$2,098
$1,000
$1,708
$1,440
$1,136
$0
None
One
Two
Three
Four
Number of Elements Thriving at Baseline
Five
Longitudinal sample of approximately 11,500 Gallup U.S. Panel Members (5,500 employed)
Controlling for Age, Gender, Income, Education, Region, and Marital Status
8
A Tale of Two Opportunities
Communities
Employers
Well-Being
9
Measuring Well-Being
A NATIONAL BENCHMARK





First-ever daily assessment of U.S.
residents' perceptions of well-being
Key Domains:
Real-time measurement and insights
needed to improve health, increase
productivity, and lower healthcare costs
25-year commitment; initiated January 2,
2008
1. Life Evaluation
2. Emotional Health
3. Physical Health
4. Healthy Behavior
500 surveys per day, 7 days per week
5. Work Environment
2 million surveys to date and counting…
6. Basic Access
www.healthways.com
Copyright © 2014 Gallup, Inc. All rights reserved.
10
There is Range in Well-Being Across America
and it is Regionalized
Georgia Rankings
Copyright © 2013, 2014 Gallup, Inc. All rights reserved.
11
2011
2012
2013
28th
33rd
27th
Where is Atlanta?
Copyright © 2014 Gallup, Inc. All rights reserved.
12
Atlanta vs. Other Similarly Sized Metro Areas
The U.S. has 52 large metro areas (1 million or more people)
1
San Jose-Sunnyvale-Santa Clara, CA
2
San Francisco-Oakland-Fremont, CA
3
Washington-Arlington-Alexandria, DC-VAMD-WV
4
Minneapolis-St. Paul-Bloomington, MN-WI
5
Denver-Aurora, CO
6
Raleigh-Cary, NC
7
Boston-Cambridge-Quincy, MA-NH
8
Austin-Round Rock, TX
9
Seattle-Tacoma-Bellevue, WA
10
San Diego-Carlsbad-San Marcos, CA
12
Atlanta-Sandy Springs-Marietta, GA
Copyright © 2014 Gallup, Inc. All rights reserved.
Atlanta-Sandy Springs-Marietta, Georgia
N size: 8,118
Large-sized metro area
Population: 5,457,831 (2012 U.S. Census estimate)
Geography confirmed by self-reported ZIP code
Field Period: January 1, 2012–December 31, 2013
13
Residents Learn More New and Interesting
Things Every Day
EMOTIONAL HEALTH
Raleigh-Cary, NC
Minneapolis-St. Paul-Bloomington, MN-WI

San Jose-Sunnyvale-Santa Clara, CA
82.0
Atlanta-Sandy Springs-Marietta, GA (#7)
81.2
81.1
81.0
80.5
80.0
– The Raleigh-Cary, NC metro
area boasts many high
quality museums – and more
than 40 of the attractions are
free of charge.
81.7
81.6
81.5
81.0 80.8
80.4
80.3
80.4
81.0
80.6
79.5
79.3
79.0
2010
Copyright © 2014 Gallup, Inc. All rights reserved.
2011
Standout Attributes of Top
Cities:
2012-2013
14
Residents are Better Partnered With Their
Managers and Enjoy Their Jobs
WORK ENVIRONMENT
San Jose-Sunnyvale-Santa Clara, CA

Denver-Aurora, CO
San Francisco-Oakland-Fremont, CA
– San Jose, CA offers
programming that aids small
and medium-sized
companies involved in
international business
through seminars,
networking events, and
exhibitions.
Atlanta-Sandy Springs-Marietta, GA (#28)
56.0
54.8
55.0
54.0
53.3
53.0
52.0
52.0
51.0
50.0
49.0
48.0
47.0
50.8
52.5
50.7
50.2
48.4
47.9
49.4
47.6
47.4
2011
2012-2013
46.0
2010
Copyright © 2014 Gallup, Inc. All rights reserved.
Standout Attributes of Top
Cities:
15
Residents Exhibit a Lot of Energy Every Day
PHYSICAL HEALTH
San Jose-Sunnyvale-Santa Clara, CA

Denver-Aurora, CO
Minneapolis-St. Paul-Bloomington, MN-WI
– San Jose-Sunnyvale-Santa
Clara, CA boasts one of the
nation's largest urban trail
networks, with over 50 miles
developed and open to the
public for recreation and
commuting.
Atlanta-Sandy Springs-Marietta, GA (#7)
81.0
80.6
80.5
80.0
79.5
79.0
80.7
80.3
80.0
79.7
79.7
79.8
79.8
79.4
79.5
79.1
78.8
78.5
78.0
2010
Copyright © 2014 Gallup, Inc. All rights reserved.
2011
Standout Attributes of Top
Cities:
2012-2013
16
Residents are Optimistic Their City is Getting
Better as a Place to Live
BASIC ACCESS
Boston-Cambridge-Quincy, MA-NH

Minneapolis-St. Paul-Bloomington, MN-WI
Rochester, NY
– Minneapolis has
implemented Access
Minneapolis, a 10-year
transportation action plan to
address a full range of
transportation options and
issues, including
pedestrians, bicycles, transit,
automobiles, and freight.
Atlanta-Sandy Springs-Marietta, GA (#39)
89.0
88.0
87.0
88.1
87.3
87.5
87.1
86.7
86.2
86.8
86.0
85.0
87.3
85.1
84.0
83.0
82.3
82.0
81.0
81.0
80.8
80.0
2010
Copyright © 2014 Gallup, Inc. All rights reserved.
2011
Standout Attributes of Top
Cities:
2012-2013
17
A Public Well-Being Effort Can Payoff
OBESITY AND SMOKING IN ATLANTA COSTS AND IMPLICATIONS
Assuming 4,041,882 adults and 2,778,900 workers, if Atlanta residents reduced their obesity
and smoking levels to reach the stated goals of the CDC, annual savings in health care across
the local economy would be $1.14 billion and savings to employers in reduced absenteeism
would be $1.47 billion.
Smoking
2012-2013
Estimated Annual
Incremental Healthcare
Costs Due to Current
Obesity and Smoking
Levels
Incremental Lost
Productivity Due to
Absenteeism Among
Workers***
17.7 %
Obesity
25.6 %
$473,676,235**
$664,938,092*
$1,198,617,058
$272,593,620
* = Among adults only, based on estimates from NIH-HHS sponsored research.
** = Among adults only, based on Ohio State University estimates.
***=Based on self-report incremental missed work days due to poor health compared to non-obese/non-smokers
and Ohio State University estimates for partial day absenteeism (smoke breaks).
Calculations take part time workers into consideration.
Copyright © 2013, 2014 Gallup, Inc. All rights reserved.
18
What can we learn from the top cities?
Are your organizational behaviors helping or
hurting employees….






Learn more new and interesting things?
Have better partnerships with their Managers?
Enjoy their jobs?
Have better emotional health, including much lower clinically
diagnosed depression and daily sadness?
Have safer places to exercise, and feel safer walking alone at night?
Smoke less and exercise much more?
… And is it integrated throughout your organization
and its culture?
19
Well-Being at Your Organization
Copyright © 2014 Gallup, Inc. All rights reserved.
20
Wellness Programs Aren’t Reaching the Audience
85% of employers with
over 1,000 people offer
a wellness program.*
60% of employees
in employers of
1,000+ say their
company offers a
wellness program.
40% of those
employees who say
they’re offered a
wellness program,
participate in the
program, which is
24% of all employees.
15%
85%
Wellness Program
No Wellness Program
Gallup U.S. Panel Members
*RAND Health: Workplace Wellness Programs Study 2012
Copyright © 2013, 2014 Gallup, Inc. All rights reserved.
21
An Opportunity Exists for Organizations to
Support Behavioral Change
12% of employees
strongly agree that they
have substantially
higher overall wellbeing because of their
employer.
A vast majority of
employees see their job
as a detriment to their
overall well-being.
Organizational well-being lies in influencing your employees to do
what is in their best interest.
Copyright © 2013, 2014 Gallup, Inc. All rights reserved.
22
Organizations Need to Take a
Holistic View of Well-Being
Organizations Support
Individuals Achieve
Being
Well
23
How is Well-Being Integrated
Into the Fabric of the Organization?
Leadership – Are we modeling the
right behaviors?
Values & Rituals – What are the
Attitudes and Assumptions?
Well
Being
Human Capital – How do we
support our employees?
Structure – How are we aligned?
Performance – How do we
incentivize behavior?
24
Managers Connect Organizational Initiatives
with Individual Employees

Well
Being

25
Engaged employees are
28% more likely to
participate in a wellness
program offered by their
organization.
Engaged employees feel 7
to 9 times more
comfortable talking about
their well-being with their
supervisor (n=11,000+)
Well-Being is a 365 Day Program
Aware– Where can I find information?
Available– When and Where can I access
the programs?
Well
Being
Action – How can I take action?
Accountable – Will this be a part of
my review?
26
How Can You Evaluate Your Environment?
Copyright © 2014 Gallup, Inc. All rights reserved.
27
To stay up to date on our
well-being discoveries, visit the
Gallup-Healthways Well-Being Index site:
http://well-beingindex.com/
Doug Stover
Senior Managing Consultant
609-279-2249
Doug_Stover@gallup.com
Copyright © 2013 Gallup, Inc. All rights reserved.
28