Sarah G. Park
Lovejoy Library
Southern Illinois University Edwardsville
gpark at siue.edu
 A sales pitch
 Evaluation and comparison of discovery tools
 User study
 Your magic ball
 Our Journey
Beginning
Review &
Analysis
Deployment
Planning
Development
 Northwest Missouri State University
 Enrollment: 6720
 5,491 undergraduates
 126 undergraduate majors
 40 master's programs
 5 graduate certificate program
 3 specialist degrees
 1 cooperative doctoral degree in
leadership
URL: http://www.nwmissouri.edu/facts/ Retrieved Oct. 19, 2014
 A MOBIUS library
 Home of Brick and Click
Library Conference
 Space, Books, and Usage
 Rick Lugg, Sustainable Collection Services (May 2012)
 Increase usage of current print collection
 Implement Patron Driven Acquisition
 Implement a Discovery Tool
 EBSCOhost Discovery Service
 Databases
 SerialsSolution Summon
 Electronic Resource Management (ERM)
 360 Link
 Library database search at article level
 Library catalog
 HathiTrust Index:
 Full-text search of print books
 Library web pages (Google custom search)
 Database description
 KnowBot (Knowledge database)
 A la Carte (Course/Subject guides)
 Phase I
 Native Interface
 Released March 2013
 Phase II
 Search All
 Basic “Bento” style search interface
 Phase III
 Phase II + Support for local resources
 Native Summon interface (1.0)
 Search box on the front page
 Customization – Icons and wordings
 Catalog Bib Records
 MARC Mapping
 856$z NWSU and/or 856$z cluster libraries
 Update frequency
 Full update & incremental update
 MOBIUS
 Perl scripts for Millennium and Sierra
 Making the discovery experience better:
 Is the Summon’s native interface good enough?
 Can we improve the interface?
 Can we integrate local resources with Summon?
 Background Info
 Code4Lib 2012 in Seattle
 Literature review (Lown, Sierra, & Boyer, 2011)
 Tab clicks from the existing search box
 Usability Study
SEARCH ALL
 Locally developed discovery tool layer based on
Serials Solutions Summon
 Integrates local databases and search engines
 Bento style
URL: http://search.owenslibrary.org
Bento vs. Bibimbap
Box
Source
Articles
Journal Articles (Summon)
Books & Media
Books & Media (Summon)
Databases
phpMyAdmin (Local)
Journals
Periodical Title Search (SerialSolutions)
Library Website
Google Custom Search
More Search
Google Scholar
 API Documentation Center -
http://api.summon.serialssolutions.com/
 Ruby Library - https://github.com/summon/summon.rb
 Ruby on Rails
 Mobile Device Support –
 Responsive Web (Foundation Zurb)
 Minor changes
 Summon 2.0 release
 URL syntax change
 That's represented in the search URL
 Old: http://nwmissouri.summon.serialssolutions.com/search?s.q=aardvark
 New: http://nwmissouri.summon.serialssolutions.com/#!/search?ho=t&q=aardvark&l=en
 Summon 2.0 bugs
 No link on logo
 How to measure success?
 Usage
 Clicks
 Keywords
$(document).ready(function(){
$("#TabbedSearchBox form").submit(function(){
_gaq.push(["_trackEvent", "Homepage Tabs Search",
$(this).attr("id"), $(this).find(".searchvalue").val()])
// keywords will be appears as "event label"
});
});
FINDING I: SEARCHES ON FRONT PAGE
16000
40.40%
14000
34.10%
12000
10000
8000
19.79%
14403
12157
6000
4000
7055
5.71%
2000
2034
0
SearchAll
ArticleSearch
TowersSearch
EbookSearch
(Feb 2 – Oct. 12, 2014)
 Search box utilization rate =
𝑇𝑜𝑡𝑎𝑙 𝑆𝑒𝑎𝑟𝑐ℎ𝑒𝑠 𝑜𝑛 𝑓𝑟𝑜𝑛𝑡 𝑝𝑎𝑔𝑒
𝑇𝑜𝑡𝑎𝑙 𝑃𝑎𝑔𝑒𝑣𝑖𝑒𝑤𝑠 𝑜𝑓 𝑓𝑟𝑜𝑛𝑡 𝑝𝑎𝑔𝑒
× 100
 32 % (𝐹𝑒𝑏 2, 2014 − 𝑂𝑐𝑡 12, 2014)
 30 % (𝐹𝑒𝑏 2, 2014 − 𝑀𝑎𝑦 5, 2014)
 Internet search engine traffic
 Note: “Some numbers suggest that on average, over one-third of all
web traffic to a given site is an automated bot” (Craver, July 31,
2014)
 Bots can load pages, but cannot search.
 High utilization rate on the front page search boxes
FINDING 2: SEARCH ALL USAGE
FINDING II:
Books & Media
43.47%
Databases 3.20%
Other 10.31%
Journals 2.84%
Web 2.65%
Articles 46.23%
More 1.51%
Knowbot 0.11%
* Knowbot’s “See All” link is tracked.
 Real Estate
 Do we need more space for Articles,
Books & Media?
 Items
 Do we really need all categories?
 Search boxes on the front page are heavily used.
 32% of users search through search boxes.
 75% of users search the first two tabs (Search All and Articles).
 Search All is 6% ahead of the Articles search.
 20% of users search the library catalogs (Towers & MOBIUS).
 Searching vs. browsing?
 On Search All, clicking links of Articles, Books & Media are about
90% of the traffic.
 Redesigning may be needed to address these high demanding
areas.
 More evaluation is needed.
 Circulation data
 E-Resource usage data
Beginning
Review &
Analysis
Deployment
Planning
Development
Thanks to Frank Baudino for reading the paper and making
presentation suggestions.
Sarah G. Park
Lovejoy Library
Southern Illinois University
Edwardsville
gpark at siue.edu