Victoria’s Vulnerable Children – Our Shared Responsibility 2013–2022 Children and Youth Area Partnerships – reducing child vulnerability together Background and context: Activity to date February 2012 • Report of the Protecting Victoria’s Vulnerable Children Inquiry released. May 2012 • Victoria’s Vulnerable Children – Our Shared Responsibility Directions Paper released. • Ministerial Committee and Children’s Services Coordination Board established. May 2013 • Victoria’s Vulnerable Children – Our Shared Responsibility Strategy 2013–2022 and first implementation bulletin released. Nov 2013 • Release of service sector reform – A roadmap for community and human services reform. December 2013 • Baseline Performance Data Report and second implementation bulletin released. 2014 • Out-of-home care: a five year plan released in • Implementation of Area Partnerships. • Annual performance report. • Further Implementation Updates. 1 Background and Context: Service Sector Reform • The Service Sector Reform project aims to improve how government and the community sector work together to improve the lives of vulnerable and disadvantaged Victorians. • In responding to Professor Shergold’s report, Government endorsed a number of principles including that there would be genuine partnership with the community sector and shared governance through joint contributions to service design and sharing responsibility for program delivery. • Area Partnerships are an important first step for the Victorian Government in developing a new way of working to better join-up social services in Victoria. 2 Background and context Victoria’s Vulnerable Children – Our Shared Responsibility Strategy 2013–2022 A shared definition “Children and young people are vulnerable if the capacity of parents and family to effectively care, protect and provide for their long-term development and wellbeing is limited.” A shared responsibility across sectors Including health, housing, education, community service organisations, justice, police and local government. 3 Background and context Collaborative governance 4 Background and context Shared accountability 5 Why Children and Youth Area Partnerships? • A collaborative approach is needed. • Vulnerability and disadvantage has a geographical context. • A practical mechanism to effect change. What will Children and Youth Area Partnerships focus on? “What will it take in your community to keep vulnerable children safe from harm and have every opportunity to succeed in life?” Key functions for Children and Youth Area Partnerships •Priority setting, service coordination, service co-design, community engagement; and performance monitoring. •The partnerships will not: make policy; respond to individual cases; pool funding; commission services; or undertake holistic area planning. 6 Developing the Area Partnership model Collective impact • Large-scale social change comes from better cross-sector coordination rather than from the isolated intervention of individual organisations. • Evidence of the effectiveness of this approach is still limited, but examples suggest that substantially greater progress could be made in alleviating many of our most serious and complex social problems if not-for-profit organisations, governments, businesses, and the public were brought together around a common agenda to create collective impact. • Achieving change requires a systematic approach to social impact that focuses on the relationships between organisations and progress towards shared objectives. This project is an opportunity to test a new way of working. It can be used across a range of public sector services to fundamentally change the way in which we provide services to Victorians. 7 Making collective impact work The Five Conditions of Collective Impact 1. Common Agenda All participants have a shared vision for change including a common understanding of the problem and a joint approach to solving it through agreed actions 2. Shared Measurement Collecting data and measuring results consistently across all participants ensures efforts remain aligned and participants hold each other accountable Participant activities must be differentiated while still being coordinated through a mutually reinforcing plan of action Consistent and open communication is needed across the many players to build trust, assure mutual objectives, and create shared motivation Creating and managing collective impact requires a separate organisation(s) with staff with a specific set of skills to serve as the backbone for the entire initiative and coordinate participating organisations and agencies 3. Mutually Reinforcing Activities 4. Continuous Communication 5. Backbone Support 8 Collective Impact and the Area Partnership model Information sharing Performance monitoring and accountability Community and sector engagement Planning and priority setting Service coordination Service co-design Five critical enablers for success 1. Good data 2. Dedicated resources 4. Local flexibility 3. Right people in the room 5. Knowledge of leading practice 9 The right people in the room – getting the balance right Area Partnerships bring together Victorian Government departments, including: the Departments of Education and Early Childhood; Health; Human Services; Justice; and Victoria Police, to work with local government and the community sector to reduce child and youth vulnerability. Group needs to have authority to make decisions and effect change Members need to have necessary authority to share data, endorse priority issues, direct actvity, commit resources, and change internal operating procedures. Members will likely be: • DHS: Area Director (potential chair) • DEECD: Deputy Regional Director (potential chair) Decisions informed by practice and grass roots experience Connecting senior management and practitioners. • Achieved through working group membership, requirement that responses to any priorities engages through reform of practice • Evaluation to include extent of practice change • VicPol: SuperIntendent. • DH, DoJ: Regional Directors • Local government: Director Human Services • Community Sector: CEO, Deputy CEO or equivalent. 10 Engagement with practice? Level of Seniority Minister (governor) Area Partnership level (authoriser) Front-line staff (practitioners) Level of contact with clients and residents Each partnership will need to consider how each member organisation can act to enable change in service practices to improve outcomes for clients. This will require a mechanism to identify what needs to change in on-theground practice and a range of reform options for senior decision-makers to consider which will drive improved practice (for example, behaviour) in their organisations. 11 Engaging with the community sector • • Representation for the sector drawn from existing structures (e.g. Child and Family Alliances). Other members based on local priorties and needs. The group will be most effective where: • Values match between participants. • Individual members believe their participation makes a difference. • Shared belief in positive long-term outcomes. Some individuals, agencies or networks will always be relevant and need to be at the table. We will work with the Victorian Council of Social Services (VCOSS) to develop options. 12 Area Partnership Model with mechanism for broad inclusion Area Partnership Forum 13 Developing shared work priorities • Enabling partnerships to organise around a shared set of priorities for which the members share a common ownership will be critical to success. • Action should align with the Victoria’s Vulnerable Children – Our Shared Responsibility Strategy 2013–2022 Performance and Accountability Framework. Centrally set broad priorities: Safety and neglect Participation in early childhood services and schools Area Partnerships determine local priorities and approach to implementation 14 Possible process Launch group develops Consultation long list Engaging government and other key partners Engaging the sector Launch group members identify key priorities and emerging issues (informed by data and local experience). Launch group hosts workshop/ meetings to test priorities with sector and local stakeholders Shortlist and prepare framework for action Provide for endorsement Refining priorities Being accountable Agreed shortlist is developed based on where members can have impact and affect change. Priorities and framework for action forwarded to the CSCB to note. A framework for action is developed which details the theory for change and steps to achieve improved outcomes. Networks provide six monthly progress reports to Children’s Services Coordination Board. 15 Possible framework for relationships with other networks • Relationships with existing networks will be tested in each launch site. • Those consulted to date have highlighted the number of networks which already exist. • Area Partnerships seek to build on existing good practice and work, not duplicate or waste effort. • The following schema provides a framework for considering these relationships. Joint Service Planning Represent Connect Aware Existing entity may consolidate some, most or all of their activities into the Area Partnership. Existing networks are represented on the partnerships either permanently or for a limited period based on current priority issues. Existing networks that cover issues relevant to vulnerable children but are not critical or not engaged with a partnership priority. Existing networks that cover the same area or may address related issues. Area Partnerships offer an opportunity to simplify existing governance structures 16 Potential launch process Component I: Initiate II: Organise III: Sustain Governance and infrastructure Identify chair and membership ,establish cross-government launch group and invite critical sector members. Agree relationship with existing networks, finalise membership, hold first meeting, appoint Principle Advisor. Review membership as priorities change over time, 6 monthly progress updates to CSCB and VCRU. Strategic planning Review area data profile , assess service demands and challenges and identify potential priorities. Endorse priorities, review evidence based interventions, establish Working Groups. Partners support implementation of work and escalate any issues to CSCB Community involvement Hold Area Partnership Forum to test priorities. Working group engages with community and implements framework for action. Regular feedback on progress and impact of work. Evaluation and improvement Review and refine initial list of priorities, identify measures to determine impact . Monitor implementation activity against measures, based on implementation advise on how model could be refined. Continue to monitor implementation activity, share learning and release data report on progress. 17 A backbone of support is required Creating and managing collective impact requires a separate organisation or unit with staff and a specific set of skills to serve as the backbone for the entire initiative and coordinate participating organisations and agencies. Backbone provided by Vulnerable Children’s Reform Unit During the establishment phase of all 17 Area Partnerships, the VCRU will act as the backbone of the initiative, to provide support and ensure a consistent approach is applied to implementation across the state. • • • • • • Data. Facilitation. Guidance material. Accountability and monitoring. Evaluation. Principles for engagement with Aboriginal communities and groups. Driven by local champions Divisonal and Regional partners are a critical factor to success – in particular the chair. The chair will need to acting as an influential champion to ensure the right people are around the table and engaged from the relevant sectors. This would need to at least include: • • The chair (likely from DHS or DEECD) actively overseeing the priority projects and relationships. Project managers – support staff funded by the Victorian Government. 18