Next Generation Library Services Platform Introducing Sierra Sierra as Library Services Platform Today and Tomorrow Steven Nielsen Vice President- Strategic Accounts Innovative Interfaces Bringing it all Together THE LIBRARY IS Bringing it all Together Bringing it all Together Current Technology Landscape • • • • • • Shift of library expenses to e-content Prevalent use of mobile devices Expectation by library users of collaborative tools & recommendations Need for easily interconnected systems Evolution of librarians’ role New workflows Bringing it all Together Opportunities for Change Shared Resources Climate and Culture Library Staff Experience Systems Integration Value for Money User Experience Analytics Bringing it all Together Introducing Sierra Bringing it all Together Proven Library Workflow Functionality with Integrated Resource Management Power of Open System Architecture with Robust API Libraries and Cloud Optimization Bringing it all Together External System Connections APIs Central Knowledge Base Worklists Foundational Technology Bringing it all Together Cloud Optimized Bringing it all Together = Open LSP Open by Design. Bringing it all Together Moving Forward 2014 2015 2016 & BEYOND First Apps More Operations New Models • Prove technology to market • Foundation for SaaS Bringing it all Together • More library ops solutions • First SaaS stand alone Innovative Confidential Not for Public Distribution • New products & services • Library all SaaS Sierra in 2014 • • • • • Open Database PostgreSQL Sierra APIs Mobile Worklists App Patron App – Circulation on mobile devices Bringing it all Together Making Sierra Data Available Anywhere Library or 3rd Party Discovery Interface API Custom Library Reports Patron Authentication Multiple Services Bringing it all Together Sierra Library Patron Interface APIs = Sierra Data Anywhere • • • • • • Bib & Item Services Patron Authentication Holds Services Fines Payment Services Custom Library Reports Integration with Campus Financials Bringing it all Together Developer Sandbox • • • • Bringing it all Together Validate and test APIs Refine iteratively based on feedback Ensure alignment with real use cases Gather requirements for future releases Promoting Success: API Developer Community • • API Documentation Interactive Sandbox • • Developer Forum Code Sharing Conceptual Illustration Bringing it all Together API Fully Documented Bringing it all Together With an Interactive Component Bringing it all Together Developers Can Test Queries Bringing it all Together New Partners Bringing it all Together 20 Sierra 2014 Core Enhancements • • • • • • COUNTER 4 development for ERM usage statistics Fiscal close enhancements Create lists and Scheduler enhancements View Public Display will link to Encore Circulation enhancements - such as staff alert for expiring patron accounts Print template enhancements Bringing it all Together INN-Reach 2014 • Inn-Reach: DCB, NCIP pickup location • Seamless interface for Sierra and Millennium o No need for any batch updates or Double Keying • Print Management • NCIP Initiator to support peer-to-peer • • circulation for multiple Inn-Reach connections Inn-Reach enhanced matching Enhanced reporting for Inn-Reach libraries local server lending/borrowing reports Bringing it all Together = Mobile by Demand. Bringing it all Together Focus on “e” and Self Service • • “e” requires new UI for patron interactions “Service first” expectation to match retail and commercial models Bringing it all Together Core Features of Self Service Native mobile app • Leverage mobile hardware to enhance the user experience Direct access for users Bringing it all Together • Access print & “e” together • Checkout physical items on mobile device = More Patron Engagement Bringing it all Together Mobile opportunities for staff? Bringing it all Together = More Staff Efficiencies Bringing it all Together Focus on Operations: Worklists and Workflows Bringing it all Together Working Mobile Bringing it all Together End-to-End Workflows Bringing it all Together Automated & Streamlined Management Bringing it all Together Next Generations Library Services Platforms from Innovative • Questions • Thank you! Bringing it all Together