Evaluation as a Tool for
Leadership
Bertha M. Gorham, Ph.D., Evaluator
Jeremiah 33:3
LEADERSHIP CONFERENCE - JULY 2010
PHASE 1 – PILOT
Completed survey in April 2011
Results presented in June 2011
PHASE 2 – IMPLEMENTATION
February 2013 – May 2014
TIMELINE: We propose that ministries will begin to be contacted in
February and that there will be quarterly updates as follows:
BEGIN SURVEY
STATUS
February 2013
March 2013
June 2013
July 2013
October 2013
November 2013
February 2014
March 2014
RESULTS
May 2013
September 2013
January 2014
May 2014
COMMISSION ON CHURCH LIFE: Bridges,
Parking, Transportation, Debutante &
Master's, Nursery Volunteers, Sponsor a
Child, Welcome Committee, Sports
COMMISSION ON YOUTH: Boys to Men,
Teen Temple
Ministries Surveyed
COMMISSION ON WORSHIP &
LITURGY : Prayer Ministry (PUSH), Youth &
Young Adult Choir, RTAMEC Temple Choir,
Dance Ministry, Senior. Usher Board, Mighty
Men of Reid Choir
COMMISSION ON CHRISTIAN
EDUCATION: Church School, Pathways to
Life: HIV/AIDS Ministry, New Members
Orientation, Foundations of Faith, Marriage
God's Way, Tutorial Ministry
Ministries Surveyed
COMMISSION ON MISSIONS &
WELFARE: Young People's Division of the
Missionary Society, Masters Touch,
Deliverance Ministry
COMMISSION ON STEWARDSHIP &
FINANCE: Pastor's Agape Society,
Stewardess Board, Fishes & Loaves,
Employment Assistance
Ministries Surveyed
COMMISSION ON EVANGELISM
& OUTREACH: College
Outreach, Global Outreach,
Harvest Warriors, Prison
Ministry, Nursing Home Ministry
Ministries Surveyed
10 Commissions
33 Ministries
326 Leaders and Workers
Survey Topics
• Relevance of Mission
Statement
• Ministry Function and
Operations
• Administrative Effectiveness
• Ministry Accomplishments
• Need for Improvements
Survey Results
91% of respondents
believe their ministry
is still relevant
Survey Results
84% of respondents
believe their ministry
is making good or
excellent progress
Survey Results
95% think the
ministry mission
statement is
accurate or
somewhat to mostly
accurate.
How ministries select leaders
Voted
In
Leaders
Appoint
32%
18%
11% Don’t Know
5%
29%
Pastor
Appoints
Members
Volunteer
Should all members
be aware of how
leaders are elected
or appointed?
Survey Results
Effectiveness of the Ministry
in Applying Administrative
Procedures
 Applying and navigating
ministry policies and
procedures
Survey Results
Effectiveness of the
Ministry in Applying
Administrative Procedures
 Submitting vouchers in
the specified timeframe
Survey Results
Effectiveness of the Ministry
in Applying Administrative
Procedures
 Submitting timely
requests for meeting
space
Survey Results
Effectiveness of the
Ministry in Applying
Administrative Procedures
 Building a sense of
teamwork among
ministry workers
Survey Results
Effectiveness of the
Ministry in Applying
Administrative Procedures
 Sharing information
about the ministry
among ministry workers
Survey Results
Effectiveness of the Ministry
in Applying Administrative
Procedures
 Orienting volunteers to
ministry operations
× Keeping ministry
workers updated on the
budget
Time Spent Performing
Ministry Work, Past 30
Days
Role
1-10 Hours More than
10 Hours
Leaders
33%
67%
Workers
65%
35%
Survey Results
Average Years in This
Ministry
Leaders: 5 Years (1-23)
Workers: 7 Years (<1-49)
Survey Results
Does the ministry have sufficient
volunteers to accomplish its
mission?
Yes
67.9%
No
32.1%
Survey Results
How often does your ministry
evaluate activities?
•
•
•
•
28% After each event/activity
25% Occasionally
16% Not at all
10% Quarterly or SemiAnnually
Survey Results
What are examples of
ministry accomplishments?
Ministry meeting- the active members
and commissioner met to share our
testimonies and ongoing focus for the
ministry
Ministry was asked to
serve for TD JAKES at
JERICO
Awesome Assistive
Technology Fair
Celebrated two years of service at
Allen House
Fine dining with
youth and their
fathers or male role
models
3rd Annual Lee
P. Washington
Day of Service &
Pastor Agape
Sunday
Prayer and Worship
Habitat for Humanity build project.
Pastor's 30th Anniversary Celebration
Visit to the White House after
second Inauguration of the first African
Fed homeless at two lots
American president… It was important
and women's shelter - 4th
for the young people to realize that the
Saturday
White House is right here in our back
yard and accessible to us.
Reid Temple Job Fair/ Summer youth
employment program
Survey Results
In what ways can the
ministry grow to minister
and better accomplish its
mission?
Survey Results
Recruit more members
Depends on strong leaders
Foster unity and cooperation
Increase visibility Pray and stay
the course Reach out beyond church walls
Encourage bible study Improve flow of
communications Provide more training and mentors
for members
Don’t know
It’s doing fine
as is.
Survey Results
What support is needed to sustain
effective ministry?
“Funding. As the ministry continues to grow and
new ideas are birthed for youth to provide
community service, and enhance their spiritual
growth the ministry is faced with providing the
opportunities needed to attract and maintain
youth interest.”
Survey Results
What support is needed to sustain
effective ministry?
“Support from ministry Leaders to train or have
an orientation for new members along with
expectations clearly defined.”
Survey Results
What support is needed to sustain
effective ministry?
“A ministry is most effective when everyone is
involved and committed. Not just the executive
committee but every member. Support for our
ministry starts within the ministry.”
Conclusions/Recommendations
 Consider informing members how
leaders are selected
 Support efforts to recruit and retain
volunteers in ministries
 Improve communications among
ministry volunteers and across
ministries
Conclusions/Recommendations
 Provide a brief handbook (one
document) where ministries can
find support within the church to
advertise and promote their
service to members and the
community
 Provide support and training for
ministry leaders and workers on
evaluating their ministries
Next Steps
Impact Evaluation
Logic Model Development
Strategic Planning for Ministry
Reid Temple Ministry Evaluation
Tool Kit
Final Phase of Implementation
TIMELINE: We propose that ministries will begin to be contacted in
February and that there will be quarterly updates as follows:
BEGIN SURVEY
STATUS
February 2013
March 2013
June 2013
July 2013
October 2013
November 2013
February 2014
March 2014
RESULTS
May 2013
September 2013
January 2014
May 2014