Pandora’s Cloud Cover: Integrating the pieces without the usual hassles Collaboration Eyal Shavit: SnapLogic Mark Brennan: Pandora 1 Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forwardlooking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. 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Demonstration: Pandora / SnapLogic 4 What is SnapLogic? • A Platform to easily connect any number of applications and move data between them • Simple, Scalable, Extensible, Flexible and Affordable • Our vision: SIMPLIFY. Hide complexity No more Hand-Coding. User experience Web2.0 + Integration = Integration 2.0 5 Pandora’s Challenges Explosive growth: – 65M+ users, New listeners doubled from 25K to 50K/day Growth & scale only achievable via world-class cloud operations – BUT operations are only as fast as your weakest link: getting all the clouds to talk to each other Integration should be a strategy, not an afterthought 6 Mark Brennan Pandora 7 About Pandora Internet Radio – Music Genome project Mission: connect you with the music YOU like Founded 2005 250 employees 65M+ registered listeners 0.5M Pandora One subscribers – premium Products Used • Cloud: Salesforce.com CRM, Operative, Zuora, GoodData, Xactly, DoubleClick, Coupa, Box.net, ExpenseWire, Adaptive Planning • Integration Platform: SnapLogic 8 Pandora’s Vision Business solutions for tomorrow’s economy: cloud + agile + seamless business processes Modern enterprise operating in the cloud Exploit the economic advantage of the Cloud Agile, flexible, responsive solutions that adapt to Pandora’s growth Vendors that can be trusted to deliver core business functions “Going to the cloud will change the DNA of your company, creating a genuine competitive advantage in the marketplace” 9 Pandora’s Challenges The hardest part of moving to the Cloud is getting all the clouds to talk to each other Cloud innovation – forging ahead Integration Tools – lagging behind Preparing for next phase of growth: • Need business agility • Critical to choose & prove best-of-breed solutions • ERP > Best of breed (BOB) > Seamless BOB • Cloud economics not realized in silos 10 IT Transformation THAT WAS THEN THE FUTURE IS NOW Infrastructure IT Just Do IT Control culture Business-driven Real Time, fast fix Datacenter Apps Multi-Cloud SaaS Costly overhead Freeze business Robust, Flexible, Scalable Physical desktop Virtual desktop Support burden Productivity Obstacle Do anything, from anywhere Big Bang Projects Agile / Scrum Disrupt business Competitive disadvantage Constant Evolution Smaller more frequent change Rigid integrations Integration 2.0 IT-managed = Long lead time Internal / external / social Easy to modify 11 Pandora’s Cloud Cover 12 Pandora’s Cloud Cover 13 SnapLogic’s Differentiation 1. Adaptability 2. Extensibility 3. Trust 4. Speed 5. Economy 14 Pandora Cloud Cover using SnapLogic Demo 1: Operative >> Salesforce 15 Demo 1 Problem: Stream Critical Ad campaign data from Operative into Salesforce Solution: • Operative Snap • Salesforce Snap • Build a pipeline (once) • Run (as often as you like) 16 Pandora Cloud Cover using SnapLogic Demo 1: Operative >> Salesforce 17 Demo 2 Problem: Stream Salesforce data to GoodData to get deeper intelligence Solution – GoodData Snap (Salesforce is already connected) – Build a pipeline – Run 18 Demo 3 19 Demo 3 Problem Get an external data source to augment internal data in GoodData Solution – Twitter Snap (GoodData is already connected) – Build a pipeline – Run 20 Pandora’s Results Buying a trajectory rather than a fixed feature set Robust integration platform that evolves with Pandora’s needs Based on early success, convinced that SnapLogic is best of breed – Automation of a process e.g. Quote-to-Collect – Simple solution: Server + Snaps – Savings – Rapid deployment 21 22 Question & Answer PANDORA Mark Brennan Director, Business Solutions SNAPLOGIC Eyal Shavit Sr. VP, Products Thank You @Gold Booth 301 @Industry Solutions Booth 250 snaplogic.com store.snaplogic.com 23 Pandora’s Cloud Cover: Integrating the pieces without the usual hassles 24