Engage Your Team in Goal Setting Vaibhav Agarwal Director, Procurement Services University of Notre Dame Annual Meeting April 7 - 10, 2013 Orlando, Florida 1 Agenda • • • • Team Background Retreat Execution - Goal Setting and Planning Results Q&A – as we go along Annual Meeting April 7 - 10, 2013 Orlando, Florida 2 Disclaimer • Not an expert • Sharing a story that worked for us • Many tools available for retreat execution Annual Meeting April 7 - 10, 2013 Orlando, Florida 3 Team Background Procurement Services (1) Sourcing (7) Systems (4) Contracts (2) • 6 team members had never been through a procurement retreat • Change in leadership Annual Meeting April 7 - 10, 2013 Orlando, Florida 4 Retreat Execution Annual Meeting April 7 - 10, 2013 Orlando, Florida 5 Vision Discussion • Open-ended statement • In the perfect world, perfect department, we would… • Structure: – Process – Technology – Skills Annual Meeting April 7 - 10, 2013 Orlando, Florida 6 SWOT Analysis Strengths • • Weaknesses What advantages do we have? What do we do best? • • What do we fall short? What factors detract users from coming to us? Opportunities • • What are some areas that we can leverage? Are there areas, processes, technologies that will transform our work? Threats • • What obstacles do we face? Are there areas, processes, technologies that keep us from moving forward? Annual Meeting April 7 - 10, 2013 Orlando, Florida 7 SWOT Analysis Execution • Pre-assigned teams to cover each section of SWOT – Force interactions between people – Limited time to generate thoughts – Appoint a scribe/spokesperson for the team • Briefly discuss each point of SWOT – Other teams can add/remove/ask questions Annual Meeting April 7 - 10, 2013 Orlando, Florida 8 Brainstorming Goals • Powerful question – “What do you think?” • Goals for each team • Everyone free to contribute – Ask clarifying questions to complete/understand thought – No shooting down of ideas Annual Meeting April 7 - 10, 2013 Orlando, Florida 9 Leadership: Tom Peters Four Most Important Words Annual Meeting April 7 - 10, 2013 Orlando, Florida 10 Team Building • Engaged staff outside of managers to create and execute the team building event • “Charade with Work Friends” • First Job Quiz Annual Meeting April 7 - 10, 2013 Orlando, Florida 11 Results • Team feels: – – – – engaged heard important understands the big picture • Better work results, increased productivity Annual Meeting April 7 - 10, 2013 Orlando, Florida 12 Q&A Thank you! Annual Meeting April 7 - 10, 2013 Orlando, Florida 13