IT Managers and Supervisors
Organizations That Execute
1
2
Know the
Know the
Goal
Actions
Sound Simple?
3
Create Support
Structures to
Do It
Incremental
Improvement
Significant Impact
Wildly Important Goal
Discipline 2: Act On The Lead Measures
LAG MEASURE
LEAD MEASURE
- Measures something that
Predictive
leads to the goal
- Something we can
Influence-able
influence
Measures the Goal
Weight (Pounds)
LOSE
WEIGHT
Number of Calories (Diet)
Miles Run (Exercise)
Monthly Incident Report
REDUCE
ACCIDENTS
Compliance to 8 Key
Safety Standards
Monthly Sales Report
INCREASE
STORE SALES
Number of Out-of-Stocks
Discipline 3: Keep a Compelling Scoreboard
“People play differently when
they are keeping score”
ouse Keeping
ood & Beverage
rrival Team
inning
Discipline 4: Create Cadence of Accountability
1. Report on Last
Week’s Commitments
2. Review and Update
Scoreboard
3. Make Commitments
For Next week
Implementation
Organizations That Execute
What doesn’t work?
Open Enrollment – Event Based-training
What does work?
1. It has to be a process, not an event
2. Working with intact teams / Business Units
3. Certifying leaders to take this to their teams
- Credibility of the team
- Commitment of the leader
- The leader truly learns the process
4DX Manager Certification Process
Precall
Launch Manager
Prep
Cert
And
Day 1
Coaches
Training
1
1
2
2
Manager
Cert
Day 2
Manager
Cert
Day 3
Team
Execution
Launch
3 Weeks
Launch
Review
Manager
Coaching
8 Weeks
Champion’s
summit
3- Level
Implementation
Manager
Certification Track
1 Month Launch
2- Hour
1-Day
2-Days
1-Day
1- Hour
Coaching
Highlevel
WIGs
Draft of b’s:
Certification
1. WIGs
2. Lead
Measures
3. Scoreboards
½ -Day
Team
Roll-out
Scoreboard
Review
Executive
Report
1. Results
2. Engagement