MANAGEMENT: A GLOBAL AND ENTREPRENEURIAL PERSPECTIVE by Weihrich, Cannice, and Koontz Chapter 5 Strategies, Policies, and Planning Premises © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 1 KEY IDEAS AND CONCEPTS FOR REVIEW • • • • Strategy Policy Tactics Key elements in the strategic planning process • TOWS Matrix by Weihrich • TOWS Merger Matrix • Blue ocean strategy © 2008 Weihrich and Cannice • Portfolio matrix by the Boston Consulting Group • Major kinds of strategies • Hierarchy of strategies • Porter’s generic strategies • Planning premises • Environmental forecasting • Delphi technique Chapter 5. Strategies, Policies, and Planning Premises 2 After studying this chapter, you should understand: 1. 2. 3. 4. 5. 6. The mission, strategies, and policies. The strategic planning process. The TOWS Matrix and the business portfolio matrix. Some major kinds of strategies/policies and the hierarchy of strategies. Porter's generic strategies. The nature of premises and forecasts. © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 3 Definition of Strategy and Policies • Strategy is the determination of the mission (or the fundamental purpose) and the basic long-term objectives of an enterprise, and the adoption of courses of action and allocation of resources necessary to achieve these aims. • Policies are general statements or understandings that guide managers' thinking in decision making. © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 4 Fig. 5-1 The Strategic Planning Process © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 5 The Strategic Planning Process (Figure 5-1) • • • • • Inputs to the organization Industry analysis Enterprise profile Orientation, values, and vision Mission (purpose), major objectives, and strategic intent • Present and future external environment • Internal environment © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 6 The Strategic Planning Process – cont. • • • • Development of alternative strategies Evaluation and choice of strategies Medium- and short-range planning Implementation through reengineering, staffing, leadership, and control • Consistency testing and contingency planning © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 7 Mission, Objectives, and Strategic Intent • Mission relates to the kind of business. • Objectives are the end points for activities. • Strategic intent is the commitment to win in the competitive environment. © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 8 Definition of the TOWS Matrix • The TOWS Matrix is a conceptual framework for a systematic analysis that facilitates matching the external threats and opportunities with the internal weaknesses and strengths of the organization. © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 9 Fig. 5-2 TOWS Matrix for Strategy Formulation © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 10 TOWS Matrix: 4 Alternative Strategies • • • • SO strategy: WO strategy: ST strategy: WT strategy: © 2008 Weihrich and Cannice Maxi–Maxi Mini–Maxi Maxi–Mini Mini–Mini Chapter 5. Strategies, Policies, and Planning Premises 11 Fig. 5-3 Dynamics of the TOWS Matrix © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 12 Application of the TOWS Matrix for Mergers, Acquisitions, Joint Ventures, and Alliances • Develop a TOWS Matrix for both companies before the merger, etc. • Develop a TOWS Matrix of the joint company after the merger, etc. • See Illustration of DaimlerChrysler merger in the closing section of Part 2 © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 13 Blue Ocean Strategy by Kim & Mauborgne and TOWS Matrix by Weihrich • Explore opportunities in uncontested markets (Opportunities in the TOWS Matrix) Example: Southwest Airline • Be aware of competition in red ocean markets (bloody competition). Example, today’s personal computers • Value innovation: total company commitment to create value for the customer • Blue ocean strategy and the TOWS Matrix (SO or WO strategies in uncontested markets) © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 14 Fig. 5-4 Business Portfolio Matrix © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 15 Business Portfolio Matrix • Two dimensions – Relative competitive position (market share) – Business growth rate • Four positions – – – – Question marks Stars Cash cows Dogs © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 16 Major Kinds of Strategies and Policies • Products or Services – What are some of the key questions to ask? • Marketing – What are some of the key questions to ask? © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 17 Hierarchy of Company Strategies • The corporate-level strategy. Executives craft the overall strategy for a diversified company. • Business strategies are developed usually by the general manager of a business unit. • Functional strategies. The aim is to support the business and corporate strategies. © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 18 Five Forces in Industry Analysis (Porter) • The competition among companies • The threat of new companies entering the market • The possibility of using substitute products or services • The bargaining power of suppliers • The bargaining power of the buyers or customers © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 19 Porter’s Generic Strategies • Overall Cost Leadership Strategy • Differentiation Strategy • Focused Strategy (low cost or differentiation) © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 20 Premising and Forecasting • Planning premises are the anticipated environments in which plans are expected to operate. • Environmental Forecasting – Values and areas of forecasting – Forecasting with the Delphi technique • What are the typical steps of the technique? © 2008 Weihrich and Cannice Chapter 5. Strategies, Policies, and Planning Premises 21