Travelport Hotels - Travelport Customer Portal

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Travelport Hotels
2009 – Travelport Hotel Performance Summary
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Bookings:
Room Nights:
Average Daily Rate:
Room Revenue:
Average Length of Stay:
23.1 Million
46.2 Million
$125
$5.78 Billion
2.01 Nights
• Top Performing Hotel Markets – (Bookings by source):
US
UK
Australia
Canada
South Africa
Italy
Netherlands
Japan
Switzerland
Singapore
Hong Kong
Ireland
India
New Zealand
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Overview – Galileo & Worldspan
• Over 90,000 hotels, 270 chain codes, and 430 brands providing
millions of live rates
• Competitive Advantage with Best Available Rate (BAR) and Next
Generation Seamless functionality
• Choice of User Interface to make hotel bookings
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Why Book Worldspan Hotel Content?
Convenience
• Provides one-stop convenience for travel agents by integrating air, car and hotel
segments in the same PNR
Real-time Availability
• Allows for instant modification, cancellation and confirmation of your hotel
bookings 24X7
Better control
• Ensures all hotel segments are captured in agents back-office system for billing
and invoice printing purposes
Cost effective
• Reduces your search time for the best available hotel rates for your customers
Revenue Stream
• Earn commissions of up to 10% on bookings (on average $35 USD per booking).
Travelport has an automated process with Pegasus Commission Processing
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Searching and booking a hotel
in Worldspan is fast and
easy...
See how it works!
Search for a Hotel in Worldspan
Additional options
to search for a hotel
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Your Search Results
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Different hotels are
shown on the screen
enabling
comparison.
The distance from
the reference points
is shown in buckets
The availability
status and the price
range for the hotel is
displayed
Worldspan Hotel
Default Record
allows you to
establish your own
system defaults such
as distance and
direction, preferred
suppliers and
negotiated rates
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Hotel Descriptions Worldspan (HD)
• Access comprehensive hotel descriptions for every hotel in
Worldspan
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Hotel Images Worldspan
• Providing high quality images for over 80,000 hotels via the agency desktop
• No need to browse the internet for Rich Media content!
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Real-time Rates and Last Room Availability
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Bookings confirmed real-time
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Select a hotel and rate and receive instant confirmation of your booking
through the Hotel’s own Reservation System
Booking is automatically stored in hotel chains Central Reservation System,
in your PNR, and printed on the itinerary
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Benefit
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Improved productivity and customer experience
Instant Booking
Confirmation
Travel Agent
CRS
Room Master/
Hotel Select
Database
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Reservation
Delivery
Hotel
Worldspan Features and
Benefits
• Worldspan – Integrated Source
• Worldspan – Tax, Fees & Surcharge
• Worldspan – SecuRates
Features of Galileo Inside Shopper/
Worldspan Integrated Source
Identify the availability of a hotel already on the shopping screen
Availability indicators:
A – the rate type requested is Available
O – the rate requested is not available but Other public rates are available
C – No rates of any type are available i.e. The hotel is Closed out
Rate Range received directly from
Hotel Supplier’s own Reservation
System – Guaranteeing real-time
accurateness of information
Now 279 chains participating –
representing 98.9% of our total
hotel inventory
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Worldspan – Integrated Source HA, HR& HD Display
HA Display – Hotel Availability
HR Display – Hotel Rate Rules
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HD Display– Hotel Description
Benefits of Integrated Source
– Accurate availability and rate information
with real-time reservation capability
– No discrepancies between shopping
screen and sell screen
– Enhanced hotel shopping experience
through streamlined booking process
– Quicker Access to your negotiated rates –
see on the shopping screen whether the
requested rate is available or unavailable
or if other rates can be booked
– Time is Money! Book a hotel up to 60%
faster than through other channels!
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Complete Pricing/ Tax, Fees & Surcharge
Total Price for Stay
including Tax and
Surcharge
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Galileo Multi-Level Rates/ Worldspan SecuRates
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Worldspan SecuRates can be accessed using code /PC- XXX and the
applicable Rate Access Code
Great flexibility on defining Rate Viewership: by individual PCC or IATA, by
Group PCC (number of PCCs grouped together – e.g. H4R for all HRG
locations etc.), by geographic location (country, state, city), by combination of
Group POS and geographic location...
42% of all Worldspan bookings globally are Multilevel/ SecuRate bookings
(2006), 51% in International Markets
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