E-Commerce, Business Methods and Evaluation of Payment Methods in Nigeria Written by Michael Adeyeye Department of Electrical and Information Engineering, Covenant University, Ota, Nigeria Presented by Kareem Herbert & Daison Lowe Contents Introduction Payment Methods E-Commerce Methods In Nigerian Banks Evaluation of e-Commerce participation by the public Presentation of Results Analysis and Discussion Conclusion and Recommendation Introduction What is e-Commerce? The integration of communications, data management, and security capabilities that allows organizations to exchange information on sale of goods and services. An act of conducting transaction via electronic medium such as though the TV, Fax, or the internet. 3 Introduction (Cont’d) Security a major problem with many payment methods in Nigeria. Some of these security problems are: Trust Non-repudiation Confidentiality Authentication 4 Introduction (Cont’d) Two main e-commerce business models ◦ Business to Business (B2B) ◦ Occurs between two organizations, is characterized by large volumes of products and small price margin. ◦ Business to Consumer (B2C) ◦ Occurs between an organization and an individual, is characterized by small volumes of products and large price margin. 5 Introduction (Cont’d) Other e-commerce business models ◦ Business to Affiliate model (B2A) ◦ Business to Portal model (B2P) ◦ Consumer to Consumer model (C2C) 6 Introduction (Cont’d) Conducting e-commerce over the internet requires Servers Online merchant accounts Payment gateways Web host accounts 7 Introduction (Cont’d) In-house web front/private hosting All requirements are provided or controlled by the investor . Instant web front solution Very few requirements are provided or controlled by the investor. Instant storefront Requires a shared or dedicated web hosting plan provided by a firm. 8 Payment Methods Most common payment methods Digital cash It entails the use of a digital wallet where invoice or receipt of payment is kept and cash is withdrawn. Credit cards A card whose holder has been granted a revolving credit line. Online check/electronic fund transfer A buyer enters the digits or numbers found on the check to carry out transactions 9 Payment Methods (Cont’d) Other payment methods Debit card Micropayment Money orders 10 e-Commerce methods in Nigerian banks Types of business methods in Nigeria Electronic banking Internet banking Telephone banking Mobile banking Other transaction method Automated Teller Machine (ATM) 11 E-commerce methods by online service providers Web merchants Are those individuals or organizations that conduct transaction and make it possible for people to buy goods or render services to people via their websites. 12 E-commerce methods by online service providers (Cont’d) Payment gateway providers Process card information used online or at point of sale (POS) terminals. These terminals act as an interface to the banking system. Present gateways in Nigeria: Interswitch Etranzact 13 Evaluation of E-commerce Participation By The Public Research Gathering Location Tertiary Institution In Lagos-State, Nigeria Study Group Composition Scholars Businessmen Graduate Students Post Graduate Students Total Number of Candidates • 6750 Candidates, 1/5 of the total was only sampled 14 Evaluation of E-commerce Participation By The Public (Cont’d) Other Research Materials Used Daily Newspaper Articles Face to Face Conversation with staff of some banks E-commerce Service Provider 15 Research Questions Research Questions Asked Do you conduct your transaction on the internet ? If yes, what payment method do you use ? Your job description Your computer competence level Should you want to make payment method online what payment method would you prefer ? 16 Presentation of Results 17 Presentation of Results (Cont’d) 18 Analysis and Discussion Analysis of Current Payment 84% of the total sample do not conduct. transactions on the internet (Misguided Figure). 16% practice e-commerce. 65% use prepaid cards. 25% conduct transaction by using a credit card. 20% use direct payment. 19 Analysis and Discussion (Cont’d) Analysis of Prefer Payment 27% prefer direct payment as a payment method. 43% prefer the prepaid/debit card method. 18% prefer credit card payment method. 3% of the sample did make a choice on a prefer method. Suggested Payment Method Biometric Payment 20 Conclusion and Recommendation Conclusion Direct payment and prepaid/debit card payment are the appropriate methods for e-commerce in Nigeria. Recommendation Having a card system that hides a user’s sensitive data by using a PIN and it is based on smart card technology. E-commerce service provider should provide a reliable payment gateway to banks. 21 Conclusion and Recommendation (Cont’d) Recommendation Payment gateway should be connect regardless of their proprietary technologies. A regulatory body containing members of banks and e-commerce service provider should be created so as to ensure a standard e-commerce system in Nigeria. 22 References 23 References (Cont’d) 24 Personal View of The Paper 24