National Service Guide to Military Cultural Competency Michael Brown Koby Langley Margie Legowski January 24, 2013 www.serviceandinclusion.org Toll-free hotline: 888-491-0326 (voice/TTY) National Partnerships Gentle Reminders… 1. All lines have been muted 2. Please ask questions, share ideas, and comments: • Freely use the “Text Chat,” and/or “Q & A” fields to pose questions to the presenters, or even the audience • We will occasionally pause for questions 3. We have multiple opportunities for interaction and discussion 4. The session will be recorded National Service Guide to Military Cultural Competency Michael Brown Koby Langley Margie Legowski January 24, 2013 Operation ABLE Community The Corporation for National and Community Service (CNCS) is embarking on OAC, a pilot to demonstrate the benefits of a National Service experience for veterans with disabilities who are reentering civilian life. National Service can provide direction and purpose, allowing veterans to continue contributing their skills and expertise to improving lives. The Crafting of a Veteran Michael Brown • Why I joined • Military Career • Education • Current What is a Veteran? What is a Veteran? “Someone who, at one point in his life wrote a blank check made payable to 'The United States of America' for an amount of 'up to and including my life”. - Unknown The Department of Veterans Affairs Defines it as: “Veteran means a person who served in the active military, naval, or air service and who was discharged or released under conditions other than dishonorable.” (VHA HANDBOOK 1601A.02) Branches of the U.S. Armed Services Branch: • Air Force • Army • Coast Guard • Marine Corps • Navy Nick Name: Airman Soldier Guardians Marine Sailor Other: • Military Personnel • Dependents Service Members Family Members AIRFORCE Born: 1947 Primary mission: To defend the U.S. (and its interests) through exploitation of air and space ARMY Born: 1775 Primary Mission: To protect and defend the U.S. (and its interests) by way of ground troops, armor (tanks), artillery, attack helicopters, tactical nuclear weapons, etc COAST GUARD Born: 1790 Primary Mission: To provide law enforcement, boating safety, sea rescue, and illegal immigration control. However, the President of the U.S. can transfer part or all of the Coast Guard to the Department of the Navy in times of conflict MARINE CORPS Born: 1775 Primary Mission: To assault, capture, and control "beach heads," which then provide a route to attack the enemy from almost any direction NAVY Born: 1775 Primary Mission: To maintain the freedom of the seas NATIONAL GUARD & AIR NATIONAL GUARD What’s the Difference? • Active Duty- 8 year contract, 3 year minimum full-time • Reserves- Active/Inactive Ready Reserves (IRR) • National Guard/Air National Guard Personnel There are three types of employees for the Armed Forces: • Officer- Management • Enlisted- General Workforce • Reservist- Part-time Workers/On Call It Starts with a Reason… The Lifestyle You Knew Exists No More • Boot camp • Customs • Uniforms • Language A New Beginning… Terminology & Acronyms • Deck • Bulkhead • Scuttlebutt • Head • Leave • Rank • Chain of Command http://www.dtic.mil/doctrine/dod_dictionary/ Terminology & Acronyms, Cont. • OIF • MOS/Rate • OEF • IED • GWOT • DD-214 • UCMJ Deployment Cycle Preparing for Deployment Deployment Post-Deployment Typical National Service Member Cycle Warning: Content may be disturbing or harmful to those who have experienced combat or other trauma. The following slides are courtesy of Cornell University, Disability Services Office. A service member coming home may experience… Common Disabilities and Challenges of this Conflict • PTSD/MST • Body disfigurement • TBI • Back, shoulder and knee pain • Impaired vision/Blind • Suicide • Hearing loss/Tinnitus • Unemployment • Loss of limb • Stigma Common Functional Limitations of PTSD • Detachment, loss of interest, numbing • Hyper vigilance • Concentration issues • Anger outbursts • Intense guilt • Memory deficits • Avoidance behaviors • “Thousand mile stare” • Flashbacks • Sleep issues/night terrors Common Functional Limitations of TBI • Difficulty learning and synthesizing new information • Decreased Processing Speed • Working memory deficiencies • Long and short term memory deficiencies • Poor decision making /problem solving skills • Unaware of difficulties • Inability to focus and concentrate • Fatigue Common Stereotypes About Veterans • • • • • • All Veterans are in crisis All Veterans can obtain VA services All Veterans have served in combat You have to be in combat to have PTSD Veterans are angry Veterans are men Best Practices • Educate yourself on the military • Be aware of mental health challenges and be knowledgeable of where to refer if needed • Understand that the transition back into civilian life is again another culture shock and the more structured the program the better the Veteran will do • If certain steps need to be taken, have a list of the steps for the Veteran to follow and have point of contacts for them to reach out to • Actively listen to the Veteran’s needs Motivational Interviewing (OARS) • Identify the chain of command Best Practices, Cont. • Educate the Veteran on what services you offer and how the Veteran (and family) will benefit from your program • Be straight up, if your program will not fit their’ needs let them know • Become acquainted with Veteran resources in the community these take many forms – DAV, VA, Student Veteran Organizations, American Legion, VFW • Keep in mind that accommodations may be needed but the Veteran will be apprehensive about asking • Give the Veteran an opportunity to lead • Create a Veterans mentorship group • Lastly, do not talk about military service unless there are certain questions that need to be answered or the Veteran brings it up in conversation This presentation is dedicated to those who served their country and paid the ultimate price for our freedom. May the memory of them and their sacrifices never be forgotten: Adam Smith Timothy Gibson Kyle Paulson Alex Ghane Robert Macrum Thomas Hull