Welcome to:
Interior & Exterior Maintenance
and Repair Course
Agenda
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The Make-Ready Maintenance
Caulking
Ceilings and Walls
Locks
Tile
Other Interior Maintenance & Repairs
Curb Appeal and Exterior Building Inspections
General Swimming Pool Area Safety
Key Takeaways, Action Plan, & Wrap-Up
Before We Start
• This is a full day course, with two 15 minute
breaks and a one-hour lunch.
• Your full participation is greatly appreciated!
• You will be using your Resource Guide
• Watching in-class demonstrations & videos
• Having group discussions and
• Completing a few hands-on activities
Other Housekeeping Items
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Locations of Restrooms.
Emergency Exits.
Kitchen and/or Break Area.
Vending machines.
Registration.
Smoking Area.
Turn pagers and cell phones off.
Get comfortable.
Be open minded and have fun!
Make-Ready Maintenance
• Turn to page 1 in your Resource Guide and
take notes.
• Make the apartment “as good as new”.
• Seeing the vacant apartment through the eyes
of the “future resident” and “your
management team”.
• Let’s take a Make-Ready “tour” with a
maintenance pro, courtesy of a brief “video”.
• What did we learned from the video?
• Does anyone know what lost rent is?
Make-ready Checklists &
Inspections
• How many of you use “Checklists” for Makeready Maintenance?
• Make-ready Boards?
• Assignment Sheets?
• Computer-Generated Tools?
• Turn to page #2 of your Resource Guide
• How does your community handle Makeready Inspections?
• Turn to page #3 in your Resource Guide
Make-ready Checklists & Inspections
• First Inspection identifies the overall condition
of the apartment.
• Second Inspection verifies that the apartment
is ready for its new residents.
• Using the Make-ready Checklists to track the
Make-ready Process.
• Using the Make-ready Board to track the
Make-ready Process.
• Let’s Try It: Mini Make-ready Inspection! Turn
to page #4 in your Resource Guide.
Debriefing!!
• What maintenance issues did you find during
the Inspections?
• What things looked good?
• What was easiest about this inspection?
• What was the hardest?
• Was there any items damaged by the prior
residents?
• Will the prior residents have to pay for any of
these damaged items?
Caulking
1.
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5.
Remove the Old Caulk
Mask the Edges of the Joint
Apply the Caulk
Smooth the Joint
Finish Up the Job
Ceilings & Walls: Fixing Dent/Gouge in Drywall
1.
2.
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4.
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6.
Trim away loose or frayed paper.
Prepare Joint Compound.
Apply Joint Compound.
Let Joint Compound dry.
Apply a second coat of Joint Compound.
When patch is dry, sand and prime.
Ceilings & Walls: Fixing a Popped Nail or Screw
in Drywall
1. Drive drywall screw through the drywall.
2. Carefully “dimple” the popped nail using a
hammer.
3. Fill the dimples with joint compound.
4. Allow compound to dry.
5. Apply second coat of joint compound.
6. Sand the area with fine-grit sandpaper.
7. Wipe, prime, and paint surface.
Ceilings & Walls: Repair a Small Hole in
Drywall
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2.
3.
4.
Prepare the Area.
Apply the Patch.
Apply Wallboard Compound.
Prime and Paint.
Ceilings & Walls: Patch a Larger Hole in
Drywall
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2.
3.
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6.
Prepare Opening
Install Support Blocking
Install Drywall Patch
Tape Joints
Apply Joint Compound
Prime and Paint
Ceilings & Walls: Repairing Plaster
1. Widen the surface of the crack using a
hammer and chisel.
2. Remove debris.
3. Wet surface.
4. Spread plaster patch material.
5. Allow time to dry.
6. Apply second coat of patch material.
7. Sand surface smooth.
8. Prime and Paint.
Ceilings & Walls: Repairing Orange Peel
Surfaces
Manual Technique:
1. Prepare redi-mixed joint compound.
2. Apply compound with 3/8” nap roller.
3. Feather out the rolling.
4. Do a final roll in one direction.
5. Allow time to dry completely.
6. Lightly sand.
7. Rub the repaired area with cloth.
8. Prime and paint.
Ceilings & Walls: Repairing Orange
Peel Surfaces
Aerosol Spray Technique:
1. Protect working area with plastic.
2. Read instructions for spray texture.
3. Hold spray can 12” to 24” from surface.
4. Spray using circular motion.
5. Let dry and paint.
Ceilings & Walls: Repairing Orange
Peel Surfaces
Using a Pressure Sprayer:
1. Protect working area with plastic.
2. Read the instructions.
3. Stand 3 to 4 feet from the wall.
4. Move sprayer in sweeping motion.
5. Rinse and clean equipment.
6. Let dry and then paint.
Tile: Cleaning Grout
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6.
Spray Cleaner or Bleach.
Let cleaner soak into grout.
Scrub grout with stiff brush.
Dry grout with a clean cloth.
Apply grout sealer.
Keep clean.
Tile: Re-grouting Tile
Prepare the Area:
• Scrub tile & grout with cleaner.
• Remove damaged grout with grout saw.
• Clean area.
Apply Grout & Sealer:
• Mix grout
• Damp area
• Apply new grout
• Smooth the new grout
• Let the grout dry.
• Clean and apply grout sealer.
Tile: Replacing Tile
1. Remove the Damaged Tile.
2. Install the Replacement Tile.
3. Apply Grout.
Curb Appeal and Exterior Inspections
Swimming Pool Area Safety
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Visible Depth Markers.
Self-closing and Self-latching Gates.
Life-saving Equipment.
Adequate Lighting.
Phone for Emergencies.
Proper Signing.
Supplemental Information
Don’t Forget… Take the Online Training for this
CAMT Course!!
• To continue your education.
• To acquire more knowledge and skills for CAMT
Designation test and for work.
• Takes approximately 30 minutes.
• You can take it from any computer with access
to the Internet.
• Go to the following web site:
www.kaleidolearning.com/NAAEI/CAMT
• Type the ID and password your received here.
Thank you for being a part of today’s
Interior & Exterior Maintenance
Repair Course!!