Competencies
Business Acumen
“Understands business principles and
language, including the fundamentals of
finance and profitability. Uses this
understanding to establish clear priorities for
actions and to increase the performance and
profitability of DP DHL.”
Evaluate your competence against the Business Acumen criteria
using the sliding scale of 1 through to 10 (for 10 press 0). 1 means
you consider you have no competence in this area and 10 means
you believe this to be an area of strength for you.
Business Acumen
“Understands business principles and
language, including the fundamentals of
finance and profitability. Uses this
understanding to establish clear priorities for
actions and to increase the performance and
profitability of DP DHL.”
Evaluate your competence against the Business Acumen criteria
using the sliding scale of 1 through to 10 (for 10 press 0). 1 means
you consider you have no competence in this area and 10 means
you believe this to be an area of strength for you.
0
1
2
3
4
5
6
7
8
9
Business Acumen
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Customer Orientation
“Is focussed on identifying and meeting
customer needs. Acts to establish a successful
long-term business partnership with internal
and external customers.”
Evaluate your competence against the Customer Orientation
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 1
means you consider you have no competence in this area and 10
means you believe this to be an area of strength for you.
Customer Orientation
“Is focussed on identifying and meeting
customer needs. Acts to establish a successful
long-term business partnership with internal
and external customers.”
Evaluate your competence against the Customer Orientation
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 1
means you consider you have no competence in this area and 10
means you believe this to be an area of strength for you.
0
1
2
3
4
5
6
7
8
9
Customer Orientation
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Shaping Direction
"Develops and communicates strategies and
goals that achieve competitive advantage.
Demonstrates a clear understanding of the
organisations strengths, weaknesses,
opportunities and threats. Is a role model for
the Corporate values."
Evaluate your competence against the Shaping Direction criteria
using the sliding scale of 1 through to 10(for 10 press 0). 1 means
you consider you have no competence in this area and 10 means
you believe this to be an area of strength for you.
Shaping Direction
"Develops and communicates strategies and
goals that achieve competitive advantage.
Demonstrates a clear understanding of the
organisations strengths, weaknesses,
opportunities and threats. Is a role model for
the Corporate values."
Evaluate your competence against the Shaping Direction criteria
using the sliding scale of 1 through to 10(for 10 press 0). 1 means
you consider you have no competence in this area and 10 means
you believe this to be an area of strength for you.
0
1
2
3
4
5
6
7
8
9
Shaping Direction
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Commitment to Excel
"Challenges self and others to exceed
standards and achieve extraordinary results,
striving for best in class. Is not easily deterred
when obstacles or delays are encountered."
Evaluate your competence against the Commitment to Excel
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 1
means you consider you have no competence in this area and 10
means you believe this to be an area of strength for you.
Commitment to Excel
"Challenges self and others to exceed
standards and achieve extraordinary results,
striving for best in class. Is not easily deterred
when obstacles or delays are encountered."
Evaluate your competence against the Commitment to Excel
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 1
means you consider you have no competence in this area and 10
means you believe this to be an area of strength for you.
0
1
2
3
4
5
6
7
8
9
Commitment to Excel
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Building & Leading Teams
"Knows the talent needs of the team. Attracts
and develops the people who can meet those
needs while avoiding discrimination (e.g. on
aspects such as gender, religion or culture).
Encourages effective co-operation among team
members and between teams. Inspires team
spirit and the commitment to achieve high
standards of performance."
Evaluate your competence against the Building & Leading Teams
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 1
means you consider you have no competence in this area and 10
means you believe this to be an area of strength for you.
Building & Leading Teams
0
1
2
3
4
5
6
7
8
9
"Knows the talent needs of the team. Attracts
and develops the people who can meet those
needs while avoiding discrimination (e.g. on
aspects such as gender, religion or culture).
Encourages effective co-operation among team
members and between teams. Inspires team
spirit and the commitment to achieve high
standards of performance."
Evaluate your competence against the Building & Leading Teams
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 1
means you consider you have no competence in this area and 10
means you believe this to be an area of strength for you.
Building & Leading Teams
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Building & Managing Partnerships
"Uses interpersonal styles to create and
sustain effective relationships with business
partners (e.g. suppliers, joint venture partners,
industry groups, competitors, governments,
unions) and colleagues. Is open to approaches
that meet mutual goals."
Evaluate your competence against the Building & Managing
Partnerships criteria using the sliding scale of 1 through to 10(for
10 press 0). 1 means you consider you have no competence in
this area and 10 means you believe this to be an area of strength
for you.
Building & Managing Partnerships
"Uses interpersonal styles to create and
sustain effective relationships with business
partners (e.g. suppliers, joint venture partners,
industry groups, competitors, governments,
unions) and colleagues. Is open to approaches
that meet mutual goals."
Evaluate your competence against the Building & Managing
Partnerships criteria using the sliding scale of 1 through to 10(for
10 press 0). 1 means you consider you have no competence in
this area and 10 means you believe this to be an area of strength
for you.
0
1
2
3
4
5
6
7
8
9
Building & Managing Partnerships
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Cross Border Thinking
"Thinks and acts across boundaries (e.g.
between processes, units, divisions,
countries). Respects different cultural values.
Helps the integration of our group through
proactive information sharing."
Evaluate your competence against the Cross Border Thinking
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 0
means you consider you have no competence in this area and 9
means you believe this to be an area of strength for you.
Cross Border Thinking
"Thinks and acts across boundaries (e.g.
between processes, units, divisions,
countries). Respects different cultural values.
Helps the integration of our group through
proactive information sharing."
Evaluate your competence against the Cross Border Thinking
criteria using the sliding scale of 1 through to 10 (for 10 press 0). 0
means you consider you have no competence in this area and 9
means you believe this to be an area of strength for you.
0
1
2
3
4
5
6
7
8
9
Cross Border Thinking
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%
Constructive Challenge
“Contributes to an environment where people
at all levels stand up for their ideas and where
the status quo can always be challenged for
the better.”
Evaluate your competence against the Constructive Challenge criteria
using the sliding scale of 1 through to 10 (for 10 press 0). 1 means you
consider you have no competence in this area and 10 means you
believe this to be an area of strength for you.
Constructive Challenge
“Contributes to an environment where people
at all levels stand up for their ideas and where
the status quo can always be challenged for
the better.”
Evaluate your competence against the Constructive Challenge criteria
using the sliding scale of 1 through to 10 (for 10 press 0). 1 means you
consider you have no competence in this area and 10 means you
believe this to be an area of strength for you.
0
1
2
3
4
5
6
7
8
9
Constructive Challenge
1.
100.0%
2.
90.0%
3.
80.0%
4.
70.0%
5.
60.0%
6.
50.0%
7.
40.0%
8.
9.
10.
30.0%
20.0%
10.0%