Creating a Positive Safety Culture and Outstanding Safety Performance Jim O’Dell Safety Manager, Kipper Tool Company (C) Jim O'Dell 2013 Is your Safety something like this? Background • Safety Professional since 2002 • Helped change the culture of two vastly different companies • Both are award-winning and share World Class figures • Safe downsize and eventual closure of previous employers’ local location • Compassionate for people Metrics of each • 2001: 4 REC (1 DART) • 2002: 6 REC (2 DART) • 2003 – 2007: 1 REC each year local (helped improve North American region safety 87%) • • • • 2007: 19 REC (6 DART) 2008: 26 REC (3 DART) 2009: 3 REC (1 DART) 2010 – 2012: 1 REC Industry average: 6.2 REC EMR below 1% three years running Dates of last events: Aug 29, 2011 REC Sept 15, 2009 DART Common ground Safety Culture…Engage! • • • • • • • • Inspect Train Coach Ideas Laugh Listen Home Repeat First steps • Thorough inspection of facility • Talking directly with workers – Letting them know you are accessible • Review the past; identify top three needs • Report to directors immediate needs First steps • Communication – More Communication –More Communication! • What type is key! • How it is presented is key! • Have fun and be serious Communications • Monday – Compliance based or significant safety event regionally • Wednesday – Comical unsafe photos with commentary • Thursday – Health and Wellness • Friday – ‘Darwin Award’ type along with commentary • Each brings with it a TAKE 2-ish message, and brings it back to what we do here, and quite often, to home First steps continued • New Hire Orientation – personally • Training – Select training dates monthly – Stick to schedule (make it accessible) – Know the audience – Managers and/or 19 yr olds? • Style matters – Interactive, high-energy, graphic at first – Always bring it back to home, always First steps continued • Track and champion improvements • Coaching employees vs. telling them – Positive sandwich – Why it matters personally to them – Have empathy though be firm • Disciplinary Action Significant impact events • Safety Glasses requirement – Put on safety • Cut Resistant Gloves – Why it is important to have fingers! • Root Cause Analysis of each first aid / close call – Post findings and share with huddle meetings – To prevent future occurrence • Emergency planning – Get home each and every day Significant impact events • Track safe days • Celebrate first milestone – Invite family members, partners, local CoC members and your WC rep! – Get prizes for FREE! – Put in local media • Celebrate next milestones , Significant impact events Have FUN! Hazard Communication / Globally Harmonized System Training Have FUN! In the spirit of the Olympic Games, we will have a Safety Olympics August 1st and 2nd if needed. You will have to put on your thinking caps as we ask questions from safety training sessions over the past year. Not as hard as Jeopardy, though! To be a Kipper Tool Safety Olympian, just answer a couple of questions and demonstrate a safe work habit and you’ll be ‘labeled’ as a safety Olympian while at the same time, showing your spirit for Team USA! Training requires thought and safe work practices! Until then…Train hard! Have FUN! • • • • • Health Fairs at NO COST Silly Socks for Safety (yes it works for adults, too) Costume days, tailgate parties, dragonboat Random prizes, Jeopardy!, weird facts Making fun (and giving) of yourself, too! Have FUN! • We are the spark though our actions • We must interact in fun ways • We set the tone – ‘Work is either fun or drudgery. It depends on your attitude. I like fun’ - Colleen Barrett – ‘I am still determined to be cheerful and happy, in whatever situation I may be’. - Martha Washington (1732 - 1802) Free Resources Ongoing efforts • • • • • Safety leaders at floor level ‘I care about you’ cards ‘Story-telling’ as part of training ‘Meerkat’ safety (interdependence) More at-home safety and health messages • Always coaching and reporting Share the good news 200 days Calendar year 500 days 750 days 1000 days Question and Answer Thank you for your time! I hope this was a valuable resource. Jim O’Dell james.odell@kippertool.com www.linkedin.com/in/jimodell44 770-534-8707