• Established a Marketing Committee
• Designed and published a tabloid newsletter;
established peacock as part of the library logo
• Integrated library into the life of the campus; Freshman
orientation, resource fairs, etc.
• Advertised in campus venues
• Created lecture series
• Held exhibits
• Developed partnerships with campus constituencies
Reconfigured First Floor Layout
Established Aesthetics Committee
Started replacing old, worn-out furniture
SPAC III: further repurposing of space
Launched refurbishing and
expansion project
– New Reference Desk
– Ref Collection shelving
– Computer labs
– Copy Room
– New Café (old Microforms Room)
– Improved Reading/Seating areas
– Exhibit areas, new books, videos
– New Signage
– Incorporated concept of “Learning Commons” into plans
for an expanded library building
– Created partnership with History Department (Oral
– Partnership with WRI/WRCA
– Contributes to success of LEAD
Summit (COE)
– Latino Baseball History Project
• Appointed Information Literacy Coordinator
• Established Library Curriculum Committee
• Designed Information Literacy program and curriculum
• Developed First-Year Library Basics workshop series
• Launched customized online resource guides (“library guides”)for
basic skills and course-related assignments
• Partnered with Student Leadership & Development to ensure that
all Freshman and Transfer students receive an intro to the library
• Collaborated with Graduate Studies on library orientations and an
ongoing workshop series
• Collaborated with campus Writing Center to offer library workshops
• Designed and implemented study and lounge areas
to attract students/faculty to the library
• Established library café and vending areas
• Noon Time Lecture Series
• Improved copier services
• Created relevant exhibits
• Library use has increased
Established Library Multi-media Center
Assigned staff
New theater; high resolution
Established expanded hours of operation
Subscribed to streaming
video collection
• Added furniture
Special Collections Department established
Assigned Coordinator and staff
Created finding aids to select collections
Created database for photo collection
Established Digitizing Unit
Created relevant exhibits
Provided learning environment
for students
• Created venue for Special events
• Created awareness of the usefulness/need for
an Institutional Repository (digital archive)
• Explored availability of IR technology
• Campus-wide task force appointed recently by
Provost to conduct needs assessment; wrote
report and recommendations
Hired Systems Librarian
Expanded lab capacity (ongoing with expansion)
Relocated servers into server room (IRT)
Expanded/updated wireless network
Added electrical outlets (more are requested)
Established a digitizing unit
Assessed the library's technology
• Created a technology plan
Established Liaison system for CD
Drafted subject area CD plans
Instituted an inventory process
Reviewed materials (journals, reference)
for possible withdrawal or storage
• Converted significant portion of reference
and journal collections to digital format
• Started to expand e-book collection
• Book reviews and book covers in the Online Catalog
• Improved cataloging and processing of new books
• Implemented a new “Chat with a Librarian service”, as well
as “Text a Librarian.”
• News blog, Facebook, and Twitter pages
• Cataloged archival collections
• Re-designed Library website and updated content
• Instituted Rapid ILL
• QR codes for locations/call numbers
• Links to Google Book previews
• Citation help.
Faculty/staff Campaign
Drafted list of naming opportunities
Added “Give to the library” page
Created “Give to the library” brochure
Implemented “Honor with Books” Program
Participating in the 50th Anniversary Campaign
Working closely with Development Office
• Participate in LibQual and QI surveys and establish a baseline for
customer services.
• Establish benchmarks in conjunction with librarians and staff.
• Conduct gap analyses using newly-established baseline and
• Provide customer service training opportunities for librarians and staff.
• Conduct assessment of services on a yearly basis and compare results
against established baseline and benchmarks (scorecard method).
• Establish “listening posts,” i.e., point-of-service feedback forms, etc.
• Conduct a market needs assessment and explore possibility of creating
new services.
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